Lady on the night shift was rude and unhelpful, we checked in at 2am, and made us feel as if we were bothering her, did not welcome us or provided info on services
Clean and nice
Excellent staff and clean property.
Very good - thank you.
Everything was really nice, nice location, nice breakfast, but the beds were very hard
I always choose Springhill Suites for the showers alone. The rest of the hotel is great too. 😊
Highly recommended! I was pleasantly surprised, the accommodation was great.
The staff was kind and helpful. The room was clean and comfortable. Breakfast in the morning was stocked and the staff was attentive when things ran out.
Very quiet and safe
Everything about my stay was incredible. Breakfast is from 6:30 - 9:00. Make sure you get downstairs for breakfast no later than 8:30 because by 9:00 staff has removed the food. Also, there is no complimentary coffee after 9:00.
I am a huge fan of Spring Hill Suites and their amazing showers 😃
Splash pad & shower heads & restrooms in suite
Everyone was very kind thanks
Place was excellent for the price.
Yessica at front desk very poor , poor service and attention to customer request.
Clean, comfortable. Would prefer self service on breakfast though .
Located in College Park within a short walk of CHI St. Luke's Health–The Woodlands Hospital, SpringHill Suites Houston The Woodlands is within a mile (2 km) of Texas Children's Hospital The Woodlands. This 3-star hotel has 138 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in The Woodlands, it's connected to a shopping center and also close to MD Anderson Cancer Center and The Woodlands Center.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
Guests can expect 32-inch Smart TVs with digital channels and Netflix, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.
SpringHill Suites Houston The Woodlands features an outdoor pool, a children's pool, and a gym. Self parking is available for USD 10.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Lady on the night shift was rude and unhelpful, we checked in at 2am, and made us feel as if we were bothering her, did not welcome us or provided info on services
Dear Montemar, I am sorry to hear that you had a bad experience at check in. I appreciate your feedback as it will help us get better at what we do. Hopefully you choose to stay with us the next time you are in the area so that we can make things right by you. Have a great day,
Clean and nice
Dear Dale,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
Excellent staff and clean property.
Dear James.Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
Very good - thank you.
Dear Rebecca,Thank you for choosing to stay with us and for letting us know about your stay here, We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
Everything was really nice, nice location, nice breakfast, but the beds were very hard
Dear Marina Mae,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
I always choose Springhill Suites for the showers alone. The rest of the hotel is great too. 😊
Dear Atalanda,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
Highly recommended! I was pleasantly surprised, the accommodation was great.
Dear Gina,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Services Manager
The staff was kind and helpful. The room was clean and comfortable. Breakfast in the morning was stocked and the staff was attentive when things ran out.
Dear Patricia, Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking. We look forward to welcoming you back soon. Regards, Lynn Reagor Guest Service Supervisor
Dear Veronica,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager