Skip to main content
Beginning of main content

Comfort Suites

2.5 out of 5.0

Recent guest reviews

Hotel was clean and kept nicely. The beds were great. However, the walls were paper thin and the neighbors around us were so loud we couldn't sleep through the night even with a loud sound machine.

It was a very nice hotel, room was big and clean. Pool was pretty but the hot tub wasn't hot

Room was not cleaned during our 5 night stay. Towels were picked up by house keeping but never restocked, had to go to front desk every night to get them. Really nice hotel just needs better management.

Clean ,quiet place to stop for the night. There is a walmart close for food and personal items and plenty of places close to eat..overall a very nice property. Microwave and mini fridge in the room. Comfy beds Plenty of plugs for charging devices And a very pleaser staff. Stop and enjoy the comforts if local or passing thru

We normally stay at Hilton or Marriott properties but the price for this room was too good to pass up and at first glance the ratings were decent. That was a mistake. The front desk attendant both when we showed up and left seemed put upon and bothered to be spoken to much less asked for anything. The room was very poorly cleaned. There were sprinkles and dirt on the clearly unvacuumed floor. As a seasoned traveler a stray hair in a hotel shower is understandable but that was not the case here, it was gross. The walls and furniture were stained and dingy. The property itself is quite nice and has curb appeal. The room was higher end especially for the price point. There's no reason this place couldn't be a solid choice but it's a clear example of poor management hiring ineffective personnel and managing them improperly. When I dug into the reviews I had glanced over after the stay I realized others were saying the same thing. There will be a copy/paste response to this negative review that means nothing because it's the same response every person who reviews these problems receives. This hotel is way overrated online and is a lesson learned in digging into reviews more before booking hotels outside of my normal choices.

This may have been the best value I have ever found in an hotel. New and clean.

My wife was thrilled with the room. The beds were very comfortable.

It was only a 1 night stay as we were traveling to Tuscson, AZ.

Nice stay. Great value for money. The breakfast was bad (never ate it). Overall would go back. Have stayed in worse rooms spending twice as much.

This is the worst hotel we have ever stayed in. The beds were not made very well. There was leftover food in the fridge from the people before us. We stayed in a suite that could have 7 people in it and they would never give us over two towels and two wash clothes. We stayed 3 nights and they never cleaned our room. The pool was green and the hot tub didnt work at all. On the last day when we went to ck out we saw that the once that was supposed to be cleaning the rooms weren't doing it at all it was their young kids. We will NOT EVER go back to this hotel.

Very comfortable hotel for the cost. Very clean. Gym is small but ok for some cardio.

It's an awesome hotel. Friendly, courtious, clean, and convienient. I stay here every time I need to book in texarkana.

I love the room's modern comfort. Staff doesn't bother you but if you need something, they're very helpful.

The hotel staff was very friendly. The hotel was in a great location and a great price. The room was kinda dirty and the A/C was not working properly. The breakfast choices were very slim and the choices they did have were not very tasty. This is the second time I stayed with this hotel and the first time was when they firsted opened. The first time was a much better experience. Overall, the hotel is pretty, a great price, and comfortable but they need to work on their cleanliness.

This was an easy to access clean hotel room. Nice breakfast!

Just passing through Texarkana and this was a GREAT hotel. Quiet and easy to rest. Convenient to several great places to eat. Definitely would use this hotel again when in the area!

I needed a comfortable place to sleep for the night, and Comfort Suites met that expectation. The room was very clean, the bed and pillows so comfortable for much needed rest after a long day of driving. I would have given it a five star if the location had been easier to find. I had two different GPS systems and neither of them could pull up the location. The staff was helpful in trying to provide direction, but even then, it was difficult to find since it was off a service road. However, once there, everything was great!

Very spacious room!!!!!!!!!! Very modern for this type of hotel.

Nice place comfortable accommodations but front desk both evening and morning were disinterested at best. Morning desk help had their child with them. Unprofessional. No pepper to be found at breakfast buffet and no gravy. Need customer service training.

Got into hotel late, enjoyed the cleanliness of the hotel, breakfast could be improved

5420 Crossroads Pkwy Texarkana AR

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Comfort Suites places you next to Arkansas Convention Center and within a 5-minute walk of Holiday Springs Water Park. This 82-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's also near Spring Lake Park and Texarkana Convention Center.


Dining

Start your day off right with a free full breakfast.


Rooms

All 82 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

Guests of Comfort Suites have access to an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Comfort Suites

Everyone (8) Business (5) Couples (3) Family (7) Friends (2) Other (4)
3

nice and comfortable but noisy

Everyone

Hotel was clean and kept nicely. The beds were great. However, the walls were paper thin and the neighbors around us were so loud we couldn't sleep through the night even with a loud sound machine.

By , from Austin, TX on Oct 19, 2017

5

very nice

Everyone

It was a very nice hotel, room was big and clean. Pool was pretty but the hot tub wasn't hot

By on Sep 28, 2017

3
Everyone

Room was not cleaned during our 5 night stay. Towels were picked up by house keeping but never restocked, had to go to front desk every night to get them. Really nice hotel just needs better management.

By on Sep 12, 2017

4

nice place to stop

Everyone

Clean ,quiet place to stop for the night. There is a walmart close for food and personal items and plenty of places close to eat..overall a very nice property. Microwave and mini fridge in the room. Comfy beds Plenty of plugs for charging devices And a very pleaser staff. Stop and enjoy the comforts if local or passing thru

By , from wisconsin rapids wisconsin on Aug 23, 2017

2

wouldn't stay again even at the price.

Everyone

We normally stay at Hilton or Marriott properties but the price for this room was too good to pass up and at first glance the ratings were decent. That was a mistake. The front desk attendant both when we showed up and left seemed put upon and bothered to be spoken to much less asked for anything. The room was very poorly cleaned. There were sprinkles and dirt on the clearly unvacuumed floor. As a seasoned traveler a stray hair in a hotel shower is understandable but that was not the case here, it was gross. The walls and furniture were stained and dingy. The property itself is quite nice and has curb appeal. The room was higher end especially for the price point. There's no reason this place couldn't be a solid choice but it's a clear example of poor management hiring ineffective personnel and managing them improperly. When I dug into the reviews I had glanced over after the stay I realized others were saying the same thing. There will be a copy/paste response to this negative review that means nothing because it's the same response every person who reviews these problems receives. This hotel is way overrated online and is a lesson learned in digging into reviews more before booking hotels outside of my normal choices.

By , from Montana on Jun 30, 2017

5

best value ever

Everyone

This may have been the best value I have ever found in an hotel. New and clean.

By on Mar 8, 2017

5

conveniently located for access to the city

Everyone

My wife was thrilled with the room. The beds were very comfortable.

By , from mabank tx on Feb 6, 2017

4

texarkana

Everyone

It was only a 1 night stay as we were traveling to Tuscson, AZ.

By on Jul 28, 2016

4

great value for money

Families

Nice stay. Great value for money. The breakfast was bad (never ate it). Overall would go back. Have stayed in worse rooms spending twice as much.

By on Jul 6, 2015

1

family reunion trip

Families

This is the worst hotel we have ever stayed in. The beds were not made very well. There was leftover food in the fridge from the people before us. We stayed in a suite that could have 7 people in it and they would never give us over two towels and two wash clothes. We stayed 3 nights and they never cleaned our room. The pool was green and the hot tub didnt work at all. On the last day when we went to ck out we saw that the once that was supposed to be cleaning the rooms weren't doing it at all it was their young kids. We will NOT EVER go back to this hotel.

By on Jun 16, 2015