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Baymont Inn & Suites Terrell

2.5 out of 5.0

Recent guest reviews

broken bathtub fixture. Door lock was hard to work. Price of the room was high. The only thing good about this place is the high speed internet..

For the most part everything was good, except for the staff. Room was clean, price ok, though I was quoted one price, then I booked and I was then charged a higher amount. I went to check in and was told there were no clean rooms available, then someone else had to come from the office to complete mt transaction.

Passing through, it was later than anticipated. Wanted to rest. Went online, booked, pulled in. Nice nite.

The shower knob was missing, had to get a pair of pliers to adjust water temp. A wad of chewing gum was imbedded into one of the towels. There was a candy wrapper between the bed and table on the floor from a previous guest. Upon arrival the first room we were given wasn't clean, so we had to get another room! Not that great of experience, will never stay there again!

Room was found with door wide open at 10:00pm not only was this some what creepy but the room was humid as all get out due to the door being open. Left something in the truck and had to return was a little freaked out by the crackheads passing through the parking lot. Room was fair. The lady at the front desk is very nice and helpfull. Not a bad hotel just old and in bad town.

stayed at a LA Quinta the night before and it was not only very superior but was also cheaper. Staff was not interetsed in helping and one did not really understand english very well. Tried to use ironing board and cut myself on metal projection. Also TV looked like someone had tried to steal it and was barely connected to its security panel. Will avoid in future

This is a very nice place to stay,very clean. the bathroom was very clean and had plenty of towles, plenty of places to put clothes, and a very nice staff. Close to food and outlet shopping. Easy to find just 5 min to down town Terrell.Thay even had a on the run breakfast. The pool is clean and kid friendly 4 1/2 ft.

No complaints with the hotel. Room was clean and cool. I like the table and chairs. Would recommend this hotel to friends.

Room options

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Suite, 1 King Bed, Smoking

King 1 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Baymont Inn & Suites Terrell

Everyone (1) Couples (3) Business (2) Other (2)
2

to high of price

Everyone

broken bathtub fixture. Door lock was hard to work. Price of the room was high. The only thing good about this place is the high speed internet..

By , from tyler Texas on Jul 26, 2016

Review comment responded on Jan 1, 1970

Thank you for taking the time to write to Baymont inn Customer Service regarding your experience at our Baymont inn. I am sorry that you were disappointed with my behavior and lack of concern regarding this situation. As a consumer, I know how I expect to be treated. I am truly sorry that I failed to provide you with my very best. I hope that you will give us the opportunity to serve you on your next visit to our area. I assure you that we will provide you with our very best on your return visit. Respectfully,

3

change in staff

Singles

For the most part everything was good, except for the staff. Room was clean, price ok, though I was quoted one price, then I booked and I was then charged a higher amount. I went to check in and was told there were no clean rooms available, then someone else had to come from the office to complete mt transaction.

By on Jul 24, 2014

3

short notice - not bad

Singles

Passing through, it was later than anticipated. Wanted to rest. Went online, booked, pulled in. Nice nite.

By on Jun 29, 2014

1

not a good stay

Couples

The shower knob was missing, had to get a pair of pliers to adjust water temp. A wad of chewing gum was imbedded into one of the towels. There was a candy wrapper between the bed and table on the floor from a previous guest. Upon arrival the first room we were given wasn't clean, so we had to get another room! Not that great of experience, will never stay there again!

By on May 2, 2011

2

not the best and not the worst

Couples

Room was found with door wide open at 10:00pm not only was this some what creepy but the room was humid as all get out due to the door being open. Left something in the truck and had to return was a little freaked out by the crackheads passing through the parking lot. Room was fair. The lady at the front desk is very nice and helpfull. Not a bad hotel just old and in bad town.

By on Apr 25, 2011

1

disappointed

BusinessTravelers

stayed at a LA Quinta the night before and it was not only very superior but was also cheaper. Staff was not interetsed in helping and one did not really understand english very well. Tried to use ironing board and cut myself on metal projection. Also TV looked like someone had tried to steal it and was barely connected to its security panel. Will avoid in future

By on Nov 2, 2009

4

very family friendly

BusinessTravelers

This is a very nice place to stay,very clean. the bathroom was very clean and had plenty of towles, plenty of places to put clothes, and a very nice staff. Close to food and outlet shopping. Easy to find just 5 min to down town Terrell.Thay even had a on the run breakfast. The pool is clean and kid friendly 4 1/2 ft.

By on Jul 26, 2008

5

nice clean, good location

Couples

No complaints with the hotel. Room was clean and cool. I like the table and chairs. Would recommend this hotel to friends.

By on Jul 14, 2007