Baymont Inn & Suites Terrell2.5 out of 5.0
Recent guest reviews
I love this hotel! The front desk staff are very friendly and accommodating. This was my second stay at this hotel. I had adequate parking to accommodate my tour bus. There was plenty of commercial vehicle parking. The restaurants were within walking distance. The room was very clean and comfortable! I will definitely choose the Baymont Inn and recommend this hotel to my coworkers the next time we spend the night in Terrell, TX!
This was the worst experience at a hotel I've ever had. Door wouldn't close when leaving, was given some excuse about it being cold. Moved to.another room where the bathroom was falling apart. Awful.
Floors were not clean daily. No guide for the tv service. I was unable to no what station I was watching. The coffee machine was broken, I received a different one. But the new one was filthy.
roaches would not even stay there. will not be a returning visitor ever again. one bath room had black mold in the bathroom.
Staff was very pleasant, check in was easy. Room needed some refurbishing and repair, shower knob was broken and a little challenging to use, there were some holes in the wall and the paint was scuffed. It was adequately clean but the towels were dingy and slightly stained. Some type of celebration late, my vehicle was sprayed with soda and trash thrown in the bed. Other than that, no damage. A little security might be good. Location for my event was excellent. If the rooms were a little more presentable I would be happy to stay as I will be in that area for events monthly next year.
For the money I paid for the king room, I expected better. Check-in was terrible as the man behind the counter was very dour and could barely speak English, never smiled and was kind of rude. The room was dated and looked as if there was a permanent resident next door. The shower looked as if there was repair work on the sheetrock walls and white sheetrock was used in the repairs instead of green rock. You could see mold forming on the bare, unpainted sheetrock. This type of shoddy maintenance work and rude behavior is what you would expect from a rent by the hour no tell motel rather than an $80 + a night Wyndham hotel. I will not stay nor recommend this hotel to anyone.
The manager here RAJ is the best. He's always hands on and here when needed. The rooms are very clean and the cleaning ladies are sweet. Breakfast is always hot and very clean in the breakfast area. The overall experience we looked forward to coming back in the evening to watching tv and relaxing. Never have had any problems with other patrons being too loud. I would highly recommend this establishment to anyone.
The motel is okay. Internet connection not great. But, expectations were not that high when I booked the room.
It would be nice to walk into a Wyndham affiliate hotel and have a great breakfast like Best Western or Quality Inn. Eggs, bacon, sausage and waffles. Instead of rock hard biscuits and bagels. Never have sausage and bacon.
TV didn't work and they wouldn't switch me rooms, even though I just checked in hour before. So I went to get my money back and rude woman at counter tried charging me, till she got hold of mngr.
Reviews from Trip Advisor
36% of guests recommend this hotelTotal of 105 reviews