Doubletree by Hilton Hotel & Conference Center La Mola4.0 out of 5.0
Recent guest reviews
This was an unfortunate experience. We stayed as a couple for 1 night. We were traveling for tourism and stayed here after enjoying some lovely scenery and Cava tasting near Sant Sadurni d'Anoia (lovely, by the way), about 45 minutes away and as a stopover between Barcelona and the Costa Brava. We stayed in 5 hotels during this trip to Spain. 4 were excellent.....but then there was this one. The mess-ups were so numerous, it's tough to know where to start. Check in was quite slow, but courteous. We got the key to the first of what would be 3 rooms. We got to the room to discover the glass wall of the shower was damaged with large cracks running in multiple directions and looking like it might disintegrate at any moment. It is unclear why that room would even have been offered to a guest unrepaired as it was a safety issue: either housekeeping failed to report it or management failed to keep it out of the room roster until it was repaired. We took a photo of the damage and returned immediately to the reception to show them. The receptionist was clearly shocked to see that this room had been available to let out and immediately looked for another room for us. When we got to the second room, we opened it to find luggage and clothing in it and it was clearly already occupied. Thankfully the guest/s were not in the room or that could have been embarrassing for all!! That's a really amateur mistake: checking guests into a room that is already occupied. I travel a lot, have stayed in literally hundreds of hotels and this is only the second time I have experienced it, the other time was in a secondary city in China, a developing country. We returned to the front desk. Fortunately my wife and I are quite patient people. We got the key to a third room. This was ok, and we could finally get our bags in from the car. It had taken 90 minutes from arrival to actually being in our room. This is a large hotel with long distances to walk from rooms to the lobby to fix each of these errors. This third room we stayed in had no hangers in the closet (this is the first time I have ever seen that in any hotel!) and the phone was out of order. At this point we also saw a notice in the room advising that if you wish to eat dinner in one of the hotel restaurants, it is best to make a reservation. Nobody thought to ask at checkin if we might like to make a reservation, since it's recommended. Soooooo, with no working phone to talk to the front desk I made the trek to see them yet again to report the phone, request hangers and make a reservation in the restaurant. By now, I was feeling sorry for the receptionist since it seemed all she did was apologize for her employer. She confirmed they had been having "issues with the phones that day", said she'd look into it and also promised housekeeping would bring clothes hangers to the room. Housekeeping never brought any hangers and the phone never worked during our stay, so I couldn't even follow up later from the room to ask what had become of housekeeping and the promised hangers. We thought we might go for a swim but discovered the pool had a sign up saying it was out of use and no swimming permitted. It had water in it and the right temperature, but rather dirty - you wouldn't want to get in it anyway. Perhaps the filter was out of order? Who knows? So, we went for a walk in the grounds instead and then to dinner. The walk was a bit odd too, no real paths or signage to guide visitors, but certainly nice to be in nature and fairly quiet. At dinner we had a very helpful waiter and the food tasted good. Just a pity that the hot main dishes both arrived cold because there were too few wait staff. The taste suggested a good chef and kitchen, but the understaffing with wait staff meant it must have sat too long between being plated and brought to the table. We were tired and wanted to go get some sleep so decided not to send the food back for being too cold. But, yet another fail. At the end of dinner we signed the check to our room bill and went upstairs from the restaurant to cross the lobby to take the elevator to our room. We were astonished at the top of the stairs to encounter the night receptionist yelling across the whole lobby at us that we need to stop and pay our restaurant bill with a credit card, because the hotel had forgotten to take credit card details at checkin and couldn't put it to the room. This is a triple fail. Firstly, it makes no sense they said they had no credit card details - they had no problem taking payment for the room from my card; secondly, if they needed a card to pay, why not simply say so in the restaurant instead of offering us the option to sign it to the room bill and thirdly, you don't yell something like that across the lobby at a guest who has done nothing wrong. Dreadful behavior like something out of a Fawlty Towers episode. Despite this tedium of multiple mistakes, we stayed calm and asked if they would like to take payment right there at the front desk or if we should return to the restaurant. The receptionist said they could do it at the front desk and she phoned the restaurant - a moment later our poor overworked, but ever courteous waiter came running up the stairs. Neither he nor the receptionist could then work out how to use the credit card machine at the reception desk to take payment for the restaurant. Really? We then offered to return to the restaurant with the waiter and pay there, which is what we did. This poor waiter was so embarrassed. Basically, apart from the receptionist yelling inappropriately at guests across the lobby, the staff at this hotel were otherwise helpful, friendly and courteous, but they are clearly under a terrible management team which has no idea how to run a hotel and has not put proper systems in place. We can only assume it has been very long since Hilton or Doubletree has done any quality control at this property or else they are slipping in their quality. The experience at this hotel was not in keeping with the Hilton group of brands at all. I have stayed in many of their brands and rarely had any service or quality issues. Needless to say, this was overall a very poor guest experience. No matter how well-meaning the staff, they just couldn't make up for the lousy management above them and we would not stay here again. Our experiences in Spanish hotels were otherwise very good and you have a lot of choice, so if you travel through this area, rather stay at another hotel.
We stayed here during a weekend at the motogp. Hotel was very good, staff helpful and very friendly. We had breakfast in the mornings and had plenty to choose from. The pool was very clean and quiet, very relaxing after a day in the warm sun. We also visited the spa during our visit and the staff very friendly. On the Saturday night the hotel was busy and quiet noisy with a wedding party which was a bit disappointing as we had an early start. Overall we had a great weekend and would definitely consider returning.
We were here on a vacation for 4 nights and this hotel was in the middle of nowhere way out of Barcelona and on top of a mountain. No shuttle. We had to take taxis to and from the train stations and each ride ranged from 12-20€. The rooms were very nice except for the king bed we got was two twin beds put together which made it very hard to sleep because you feel the cracks all night. The bathroom is to dark the walls are pitch black. Showers are nice. Restaurants were not great. A few items that we got were good but we had to experiment and try out things before we liked something and just stuck with it. Not much of a selection on their menus and didn't sound to appetizing. Their breakfast was subpar. Croissants,watermelon and orange juice was amazing. Pool was NOT free. Customer service was not good at all except for our last day when Esther checked us out and was wonderful. All the others were treating us like they hated their jobs. Do not recommend going here for a vacation at all.
We’re a family of three traveling full-time, mostly staying in hotels and, when possible, in Hilton properties. Being Diamond members we want to share with others in the same situation on the highs and low of the various Hilton properties we stay in. In 2016, we lived in hotels 100% of the days of which 100 or so nights in almost 30 different Hilton properties spread across Europe, the Middle East, Asia and North America. We earned an extension of our Hilton Diamond status already after the firsts three months of 2017 - we pay for everything ourselves and are not affiliated with Hilton in any way but feel that, since we spend so much, we might help Hilton stay good where they are good or improve, where needed, by sharing our experiences. This place should not be allowed. It was as bad, if not worse than the Hilton Garden Inn in Florence. it was old Dusty, moldy (sic), disgusting. Seriously one of the worst hotels ever. It was so disgusting it made our skin crawl. The rooms are old and dirty, the beds are so worn down it was like sleeping in a bowl, everyone falling into the middle, there was mold in the shower, mold in the sink. Everything was worn down and dirty. We upped and left as soon as we could. The manager told me they are due for a renovation. Staying there before the renovation (and complete sanitation) is a rip off and anyone who dares to do so does it at the risk of their health. Black mold is not ok. The location is lovely, nature beautiful, but, yeah, the level of filth does not make up for that. They offer no diamond perks whatsoever.
We stayed at this Hilton brand hotel, that was a 30 minute train ride outside Barcelona, because of it's very affordable price! Four euros each way on the train was a nice way to spend time outside the city but enjoy all it had to offer during the day and night. A 5 minute drive to the train station and for us breakfast included made it very worthwhile.
We stayed here to attend the 2017 Spanish GP. The hotel is only easily accessible by car and is set in a lovely scenic location which made for a relaxing place to stay after a busy day visiting the circuit. The circuit is about 28km away from the hotel. The room a twin Deluxe was very spacious and fixtures and fittings all to a modern and high standard. Breakfast items were of good quality and enough choice provided.
The hotel does not look anything like you would expect from the Hilton chain. That's a good thing! Large comfortable rooms with a balcony big enough to enjoy looking over the countryside. The free internet and warm chocolate chip cookies are the only clues to the link with the DoubleTree brand. Despite being sold out for a conference and Spanish Grand Prix fans the service and amenities were spot on. Only 20 miles from the airport and close to a variety of highways. Golf and stables are next door.
Nice, peaceful hotel. Pleasant staff, clean rooms, good breakfast. Poor coffee :(. I can recommend this place for travellers. Very good golf course (El Pratt) nearby and we played four days. We had great Eastern days.
We had a group of nine person and we spent a week in La Mola Hotel. We visited Barcelona one day and played golf the rest of the days. The hotel has a really wonderful staff, excellent food and a nice and beautiful environment. There are very nice paths for walking or cycling. There is also a spa in the hotel. The terrace is really really beautiful and warm place. I recommend this hotel if you like to live in peace. The nearby towns Sabadell and Terrasa are worth to visit and the hotell arranges also taxis to Barcelona.
Everything was excellent, starting with staff, from reception I would like to mention Estefania very polite and proffesional, from restaurant Sameh, he made us smile everyday, very friendly. Rooms very nice and clean. We would definitely come back to this hotel next time we visit Barcelona! Thank you for my reservation, Jaquellinne! P.S: excellent food! Plenty of choices.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within 2 miles (3 km) of Real Club de Golf El Prat, Doubletree by Hilton Hotel & Conference Center La Mola is within 3 miles (5 km) of La Mola Golf Club. This 186-room, 4-star hotel has a full-service spa along with an outdoor pool and an indoor pool. Also nearby are Castle- Carthusian Monastery of Vallparadis and Parroquia de Sant Pere.
Start each morning with buffet breakfast, available for a fee from 7 AM to 9:30 AM. Grab a bite to eat at the onsite restaurant or get an energy boost at the coffee shop/café.
All 186 air-conditioned rooms feature free newspapers, free bottled water, and safes. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also standard.
At Doubletree by Hilton Hotel & Conference Center La Mola, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a 24-hour fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 660 reviews