RF Astoria - Only Adults3.0 out of 5.0
Recent guest reviews
A tired but passable hotel in the very center och Puerto de la Cruz. Be sure that you have reserved a parkingspace and that your GPS is up and running. It was quite difficult to find. Friendly staff. Clean rooms. Pefekt location. Have Your breakfast elsewere!
True, it is very noisy in the morning as the shops get deliveries and bin collection from 7am to 9am. But it's located right in the heart of Puerto del la Cruz so can't complain. Just bought ear plugs. The rooms are spacious and very clean and fresh. The pool area catches the sun most of the day and the staff polite and attentive. No A/c in the rooms just a time Limited fan. Leaving the widow open all day is required. Has a fridge and microwave with mini kitchen. Not that there's a need to stock up on anything other than water and beer as everything is local. Definitely recommended for the value.
Short break to Tenerife to meet up with friends could not fault the staff at this hotel nothing was too much trouble Esperanza and colleagues on reception went that extra mile with any queries .. room was spotless and although could get noisy from the street below the hotel is in the centre of things and the Spanish do not do quiet😂.. The breakfast, while not the choice of a 4/5 star hotel had all the elements I.e cereal ,fruit, bread, jams ,cooked food, cold meats/cheese , croissants juice, tea and coffee . We did not use the pool but did to some sunbathing on the immaculate roof terrace...beautiful tiling.. we took up our own drinks and spent a few quiet hours. We will not hesitate to stay here again very clean and so friendly
I have never had such a terrible stay anywhere, its noisy, uncomfortable and the you cannot keep the fan on for more than 10 minutes!! II couldn't sleep at all during my 5 nights there. If they fix the fans one can at least close the window to block the noise!
We had a lovely stay at the Astoria. Largely due to the excellent location and lovely staff. So close to many nice places to eat and drink and a very short walk from the beach and Lago Martianez which is an awesome place to spend a day or two. Puerto de la Cruz really is a great place, and so much nicer than the south which we also visited. The rooms were very nice, clean, spacious and tidy. Although I might give the breakfast a miss at it was basic. The small amount of hot food was very poor (e.g mini pizzas?!). It could also do with having wifi in the rooms and not just in the lobby. Maybe a bar in the lobby might help with this! (There is no bar) But...the staff were so friendly, the room was great; the pool was lovely and I would definitely recommend staying here!
This is our second stay, and in general they have been pleasant experiences. The facilities are clean, and I feel safe in the area. However, I do feel the need to mention the sheer disdain I was met with for the atrocity of a simple request for an extra towel. Is using two a crime here? Towel ration, really? Plate of shiny gold? Hmm maybe you'll get it... Towel? Better bring one with you. Or at least hope your appeal gets treated with a little bit more respect.
We found it a bit difficult to find at first tucked away on a main street behind big iron fancy gates. The room was excellent large and had some cooking facilities and equipped kitchen hidden behind doors. We found it exceptionally clean, all areas of the hotel. It was quaint with an old fashioned feel. Excellent friendly staff and a manned reception 24 hrs. It had a pool situated on the second floor and a rooftop sun bathing area. The location was excellent 2 roads back from the main street. Lots of bars and restaurants available nearby.
Fantastic small hotel in the middle of the town. Staff in all areas very friendly without being intrusive, especially at reception. A special thank you to the girl working on the night of the 25th January. Rooms were spotless and beds very comfortable. Breakfast fresh and plenty. Would stay here again without hesitation.
We stayed for a week in January. Mainly we were satisfied about general cleanliness of hotel and room, comfortable bed with quality clean sheets, good size wardrobe. Decor was ok, maybe a bit impersonal but modern enough, room look recently renovated. Location is very good, in an nice area, steps away from beach Martianez, bars and shops. Reception ladies are helpful and nice and cleaning is made every day! You get a lot for what you pay. The only (minor) negative i can state is that is a litle bit noisy sometimes- in the morning you hear the doors from other rooms slamming and the cleaning ladies in the morning are a bit noisy. But that is not such a big issue for us, we did not stay so much in the room. Tenerife and Puerto de la Cruz have so much to offer. About this: if you hesitate to choose the noth of the island, please do not. The south is way too comercial. This city has so much caracter and you have near the Loro Park, Botanical Garden, beach Jardin, Taoro Park, Teide city la Laguna and so many streets to wonder about. We also rented a car for 2 days, from an agency on the flyer from hotel (Erik and Renata company) for 50 euros and we went in the south to Siam Park and the medieval show, which i both recommend, it was really fun.
Staying a week over the Christmas..Location is good, right in the centre of Puerto..We came in a hire car,so it was a nightmare to find and get to it, as if you miss turning its a one way system..The hotel charges you 8 euros a night parking and its underground and very tight in my opinion..No wifi in rooms and you have to pay a charge to use in lobby..staff on reception very helpful..Room is very nice, clean and spacious.. tv no English speaking channels at all, dinning table and has kitchenette .. no views...The hotel is very noisy , we have the street below us and also it echoes , as to people opening and closing doors and you can hear them talking at the other end of the corridor..so annoying. Sounds like a prison landing..we have had no hot water in the evening for the three nights we have been here.. so be quick in the morning to get a shower .. we paid for the breakfast at a cost of 56 euros. Per person .DONT BOTHER...it is so limited and if you get there at the end of the sitting you wont get much...there is a supermarket over the road , buy your own food and save your money...overall , the hotel room is good ,..its all the little things that let this hotel down... As we all know , its the little things that matter .. would I stay again , naaaaaa .
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 231 reviews