Hotel is accessible to everything. Room is clean bed not too comfy a bit hard , toilet is clean but with some smell around the toilet and outside the toilet where there is carpet, carpet is old has to be clean well or change.
Love the ambiance and service of the hotel service staff. Room cleanliness requirement had been met too. The only inflexibility was I intended for a change of reservation from Island Shangri-La to Futian Shangri-La but was rejected despite under the same group. Should they be able to extend this ...
Super convinent location, a block away from the mtr station, bus stops are right outside the hotel... Starbucks, 7-11, bread stores supermarket are all nearby. Room was big and comfy and the also have wonderful restaurants in the hotel. Cleaning ladies are super nice. Loved it so much! Miss the convience ...
Good pool, good sauna and gym. Check in was super slow, waking time was approximately 40 minutes... location is excellent if you want to have a rest. Good food around the hotel. Towels were old and toilet of room 821 had some bad smell .
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You quoted $138 and they billed me $168. Otherwise nice hotel with efficient staff. Crowded for New Years. Good wifi
We had a great time in HK and the hotel is so convenient to get to places. Lots of places to eat around the hotel, as well as banking, pharmacies, shops, etc.Staff was very courteous and professional. Special thanks to the outstanding concierge Marshall and Raymond, who gave us helpful info and assistance beyond the call of duty. They genuinely cared about providing the best experience for us while visiting HK. Everyone greeted us when we went in and out. It was nice to see friendly faces and exchange conversations with the concierge. They made us feel welcome and wanted to make sure we had a great vacation. We also joined a day tour to Lantau Island and that was definitely worth it. The services at the hotel were great.They always followed with a call to make sure that our requests were taken care of. We will definitely stay at the New World next time we go to HK, just to visit with Marshall and Raymond again!
Nice view and excellent location to travel, tiny and old room though. Bed is not bad and shower is good, there is no hanger in bathroom. View is the best.
Staff speak English, very helpful when you need a taxi to go places But far from all the highlight tour places