My wife and I have stayed at this property multiple times over the years, traveling to visit relatives in California. In the past, we have had good experiences, but not this trip. When we pulled in to register, the trash cans in front of the hotel were overflowing. When we got up to the room, we the fan in the bathroom was very noisy and whoever did the sealing job on the tub did an amateurish job. This was the first time we stayed in a room on the front side of the hotel and the noise from the freeway was very loud. In addition, at least 4 or 5 trains went by during the night which woke both my wife and I. When we tried to watch a movie before trying to sleep the cable service disconnected and did not reconnect. Overall a disappointing experience and we will NOT stay at this hotel again.
Nothing exceptional, but all essentials are well managed -- service, property condition and cleanliness. Microwave, small frig and ironing board are nice amenities. Area is quiet and safe. Rate reasonable.
Nice hotel for a stopover on your travels.
Reasonably clean but most electronic-USB charging ports are damaged/non-functional (multiple stays/rooms). No ice buckets, cups. Some refrigerators barely keep food cool. Rooms not very sound proof (other guests slamming doors, talking, etc. Can be heard easily through walls
Dealt with a person at front desk that had just been there 3 days. No one there to help and advise him. Took about 20 minutes to check in as he had some issues
Easy on and off freeway. Quiet location.
Convenient off freeway. Check-in process is slow due to limited staffing (one person answering phones, fielding questions and handling check-in) On two recent stays all USB charging ports were damaged in both rooms.
Staff wasn’t very friendly upon our arrival. We arrived 30 minutes prior to the 3pm check in and lady at front desk literally told us to come back at 3pm without checking if the room was ready. At 3:15 they said still wasn’t ready until going in back then a room mysteriously opened up
We arrived at 10 pm after a 7 hour drive. The front desk person was not nice, or welcoming, or helpful. I was asking questions about the hotel, breakfast, parking, and she acted annoyed and outright rude. She told me they are doing parking lot improvements so they close half of the lot and there’s no space for me. I asked where I am supposed to park, she waved in some direction and told me I can park anywhere on the street - sure, that’s like a block away, on a dark street with no security. I asked if I can park on the empty lot and move the car at 6 or 7 am and she said she has no idea when the crew will arrive and that I run the risk of having my car blocked. I asked if there’s any other solution, she got rude. She did not care and parking was my problem. At 10 pm after 7 hour drive I did not want to resolve any problems, I wanted to get into bed and rest. I was exhausted and just left the car in the empty parking lot - turned out the crew arrived around 9 am and we had no problems after all. I spoke with other guests and they also commented on how unfriendly and rude that front desk person was. Other than that, the stay was good - clean room, comfortable bed.
Very convenient to on/off freeway. Always a great stay!
Convenience off the freeway
Nicest hotel in Tehachapi, amazing breakfast included, worth the extra expense. If you have to stay midway and don’t want to stay in Mojave’, it’s a nice hotel, clean, gas across the street, even though overpriced gas.
Very clean and updated. Location is perfect for on/off access to freeway
Holiday Inn Express Hotel & Suites Tehachapi, an IHG Hotel is located within a mile (2 km) of Tehachapi Depot Railroad Museum and Guild of Tehachapi Hospital. This 80-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Holiday Inn Express Hotel & Suites Tehachapi, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a spa tub, meeting rooms, and conference space.
My wife and I have stayed at this property multiple times over the years, traveling to visit relatives in California. In the past, we have had good experiences, but not this trip. When we pulled in to register, the trash cans in front of the hotel were overflowing. When we got up to the room, we the fan in the bathroom was very noisy and whoever did the sealing job on the tub did an amateurish job. This was the first time we stayed in a room on the front side of the hotel and the noise from the freeway was very loud. In addition, at least 4 or 5 trains went by during the night which woke both my wife and I. When we tried to watch a movie before trying to sleep the cable service disconnected and did not reconnect. Overall a disappointing experience and we will NOT stay at this hotel again.
Holiday Inn Express & Suites Tehachapi Staff thank you for the review!
Holiday Inn Express & Suites Tehachapi Staff thank you for the review!
Nothing exceptional, but all essentials are well managed -- service, property condition and cleanliness. Microwave, small frig and ironing board are nice amenities. Area is quiet and safe. Rate reasonable.
Thank you for taking the time to tell us about your experience at Holiday Inn Express TEHACHAPI HWY 58/MILL ST..We are glad you enjoyed your stay!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Nice hotel for a stopover on your travels.
Holiday Inn Express & Suites Tehachapi Staff thank you for the review.
Reasonably clean but most electronic-USB charging ports are damaged/non-functional (multiple stays/rooms). No ice buckets, cups. Some refrigerators barely keep food cool. Rooms not very sound proof (other guests slamming doors, talking, etc. Can be heard easily through walls
Thank you for the feedback. Your comments have been shared with the proper hotel team.
Holiday Inn Express & Suites Tehachapi Staff thank you for the review.
Holiday Inn Express & Suites Tehachapi Staff thank you for the review.
Dealt with a person at front desk that had just been there 3 days. No one there to help and advise him. Took about 20 minutes to check in as he had some issues
Thank you for the review.
Easy on and off freeway. Quiet location.
Holiday Inn Express & Suites Tehachapi Staff thank you for the review.
Thank you for the review. Your feedback has been shared with the proper hotel team. We do hope you give us another opportunity in the future.