- Liked: Property conditions & facilities
- Disliked: Cleanliness, staff & service
The check in process took forever, had to leave the propery from 230 pm until 4 because our room wasnt ready, and the staff acted like because it wasnt 4 i was crazy trying to check in.... when we returned we waited in line for 30 minutes to get our key, no apology by the staff for the wait, anyways.....lucky us because many others rooms weren't ready although it was after 4pm at this point. Finally we get to our room to find a dirty sock, juice box container, and black mold looking stuff in the jets on the "whirlpool tub". Oh, also, after i got my wife and kids into the room i went to the car to get the rest of our belongings, only to come back to the room to find out that some man and his family walked in on my wife and kids because they were given the same room.... so i spent the rest of the night worried that every noise might be a stranger coming into our room, and worrying if we went anywhere our belongings might not be safe. Such a great location, great idea, very poor execution. They should be ashamed in all honestly.