Holiday Inn Express Taoyuan3.5 out of 5.0
Recent guest reviews
The hotel itself was located a bit far from the city center. It took us an hour to get into the central, the bus stop is just opposite the hotel so it was not a big deal. The staff was friendly and their English were adequate. They have 2 areas for breakfast: 1st floor next to the reception is for tourist groups and the 2nd floor (if I'm not wrong) is for leisure/business guests. The room is spacious and fully equipped. Like other Holiday Inn Express hotel, they provided amenities (shower cap,...) at the reception. Overall, this property is a good choice for a budget traveler like me.
Great value for the money. A bit far away from Taipei, regarding public transportation, the only way is by bus. Within 1km there are 2 large supermarkets (Carrefour) and plenty of food places. For an holiday in express the breakfast is good....
I only stayed one night, but I can't find any fault with the location, staff, room or price. Queen size bed, free breakfast 12th floor, for $100 CDN. 500TWD from the airport to the hotel, about $21CDN Breakfast was hot, plenty of it and had a good basic selection of foods. Plenty of restaurants nearby, with a 7/11 a 2 minute walk away. Metro station a few minutes away. I would have no problem staying here again, and I would recommend this hotel without question.
I checked in at 2:30AM, and thanks for the friendly staff at check in, when I requested for a room with a view at the highest floor....boy did they come through! 12th Floor Corner Room - Unbelievable Panoramic views. The lobby, corridors, lift service, rooms were neatly appointed. Being a gold member, breakfast were served at the 2nd floor separately. Uber worked just fine with a minimum waiting time and I even used the local bus service a couple of times - very convenient. I even used the laundry service basement...very convenient. Awesome location - Surely recommend!
The staff of this hotel are very nice and very resourceful they help me get taxis and help me with advice about the area. They also helped me to ship out a prepaid pre labeled UPS package, by help I mean that they took the package at the front desk and handed it over to the UPS person I had to print out the label excetera. The free buffet breakfast was so so but if you are on all on a long trip to Asia then it's a welcome treat. The only drawback to the hotel is that the shower water sometimes runs only lukewarm and if you're a person who needs hot water for a shower you will not be able to take a shower this happened to me on two occasions and the day I left for my long trip back to the States I couldn't take a shower. Other than that the hotel is clean and quiet and unfortunately it is located in a run-down section of town but it was not the end of the world.
We were picked up from Airport & checked in immediately, so we don't have small notes & coins to take bus. The staff is having a very good attitude and very happy to change our big notes to small one + coins. ( I was expecting the staff to turn a sour face and say :this is your own problem, our services does not include this) Besides that, they have given us a lot of information about where to eat, where to take bus, what are the nearby attractions. The location of the hotel is good.walk 5 mins, you will find bus stop, so you can go to Tai Mall, train station, night market. The room is spacious and clean. The only thing is, the bathroom is with sandblasted glass, so you can see the shadow & every movement of the person taking shower. This hotel room is only suitable for couple.
We stayed here for just one night during a short layover in Taipei. It's only about 20 minutes by car from the airport and our rate was very reasonable. The room was clean, comfortable and had plenty of room for two people. We took an Uber from the airport to the hotel. It was approximately 300 TWD. Used the free airport wifi to order the Uber. Going back to the airport there were no uber cars in the area early in the a.m. so had to take a taxi. It was 500 TWD. There is a convenience store about a 5 minute walk from the hotel where you can get snacks.
The day I arrived, it was pouring rain, the taxi pulled up close to the hotel and I literally had no idea how to get from the taxi to the hotel without getting soaking wet. When I was troubling the hotel staff came out and knock on the window to ask "are you staying with us", I was like "yes I am" she said, please wait a second and the next moment, she brought me an umbrella. That was a life saver !!! I was touched and was impressed with her observation and willing to take the extra step to hand me an umbrella. This small thing makes a different ! Therefore, thank you !!
As a quick night stop this proved a good choice. The room was clean and the breakfast that was included was of a good standard. The staff were helpful charming and all had a very good command of English. It is worth walking to the night market and they gave us good directions. Can also get a train into the capital....the express is best...cheap. One should get a taxi to the station as bit of a walk and everybody seems to have a moped so walkers are not catered for ie no pavements !!!!
Going here: since it's 1AM, we just took a cab (airport taxi) just outside the airport. It costs us exactly TWD500. 1) Check-in/Check-out --The receptionist warmly greeted us and briefly explained about our room and the IHG rewards. Check out was also fast and the receptionist patiently gave us directions how to get a bus near the hotel. Bus #1816 just across the street. It costs TWD 65 per person. Awesome! 2) WIFI-didn't try the WIFI since we have roaming but hubby said there's no PW to it. 3) Breakfast-was descent enough. Has variety to choose from. We were accommodated at the 2nd floor since the main hotel restaurant will cater group tourists. We appreciated it because it was less crowded. 4) Room- room was spacious enough. Bed was quite hard which gave me hard time to get to sleep no matter how exhausted I was. Bathroom is also spacious. Shower gel was empty but we were provided upon request. Room carpet was worn-out. It triggered my allergy. 5) Location- as I read some reviews, it will cost us if we will choose hotel at the city due to late night arrival. For overnight cost, this is good enough for us. 6)Customer service- excellent. As I expected, as IHG brand, they consistently provided excellent service. Superb! If you will stay overnight, and you don't have dust allergies, I recommend this hotel. We were just really surprised the moment we arrived the hotel because it's nothing to any Holiday Inn Express we have been. Quite disappointing. I wish that they will just remove the carpet and the hotel is in desperate need of renovation... And replace those old beds. The only reason that we gave high review is all because of service. That's it.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 211 reviews