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Extended Stay America - Tampa - Airport - Memorial Hwy.

2.5 out of 5.0

Recent guest reviews

Except for shuttle driver. Van totally past empty on gas, he never put seat belt on and almost ran two vehicles off road into airport!

I have stayed at this hotel twice, each for a week at a time. I travel alone for business and feel very safe here. The hotel staff is welcoming and made sure I had everything I needed. The rooms have recently been updated and are clean. Dogs are welcome and there is a pool. I will be staying here again.

The stay at this hotel was a nightmare. There was no hot water at all and all guests were complaining and asking to be relocated...Manager never showed up at the hotel and staff did not know what to do with the situation. No food at all available at the hotel or near by. The only convenient feature is that the hotel is so close to the airport, but in any case, it is not worthy. This hotel should not be functioning at all......Hallway carpets was disgusting. Health Services should close it immediately.

Less than 5 minutes from airport. Easy on and easy off highway. Located in quiet area. Staff very friendly. Full kitchen if needed. Room clean. Definitely would stay here again

This basic hotel was perfect for what I needed. It's close to the airport and Expressway. The staff is very friendly.

Top 2 of worst expereinces. We arrived exactly at check in time at 3pm. The front desk guy tells me because we booked through the online site that they sold out and only had smoking rooms. It turned out they didnt have any rooms at all as i was asking them to view one. He only tried to discourage me from looking at one room and told me to call the online site for a refund. I wasnt happy and the manager came out. he explained the same thing. Then magically a "room" (non smoking) hanidcap room became available. We stayed there but the overall experience was terrible. Never Again.

Had no problems showers can great pressure $30 to the cruise

I arrived tired and ready for some down time. Check in went smoothly and the staff was very friendly. The room was ok, comfortable and clean except for the carpets (they could use a little TLC). But for the money and convience to the airport I feel this hotel was a good choice.

Front desk clerk was not very nice and i was charged twice for my stay. The room was dirty and smelled like dirty feet

This hotel is in the perfect location for my company's annual Christmas party. I've stayed there for the last three years. Last year it was dirty and this year it was even dirtier. I will not stay there again. I booked the delux room with one bed and the sleep soft. No sheets on the sleep sofa bed. I went to the front desk and they handed me the sheets to make it myself. But they had no pillows. One bright spot was the housekeeping staff on duty. When he brought me the pillows I asked if they had any Fabreeze. He told me that he had his own. He came back and sprayed the room.When I left to go to my party it was obvious he sprayed the elevator too. Luckily for me I only spent about five hours in the room sleeping! I could not have stood it for any length of time while awake.

It was a spring break trip just for mother and daughter who is a Sr.in High School. Close to great beaches, shopping, and a University of Tampa tour. Staff was always friendly, the pool area needed better cleaning, the DVD Player was missing, but they found us one; the Kithen supplies were not all there; very limited and shouldn't be. We could get clean towels or sheets anytime and it was a nice location.

The hotel is ok for the price. The florescent light in the room feels a little dated. The let down was getting confirmed for non-smoking room through [...] and the desk clerk said the reservation was for smoking room. She finally got the last non-smoking room for me but I felt annoyed. I still don't know whose fault it was. [...] or the hotel. My confirmation clearly stated that it was non smoking room/

4811 Memorial Hwy Tampa FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Westshore within a mile (2 km) of Rocky Point Golf Course, Extended Stay America - Tampa - Airport - Memorial Hwy. is within a few miles (5 km) of Cypress Point Park. This 84-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Near the airport, the hotel is also close to Raymond James Stadium and International Plaza and Bay Street.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 5:30 AM to 9:30 AM.


Rooms

The 84 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Guests of Extended Stay America - Tampa - Airport - Memorial Hwy. have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, laundry facilities, and barbecue grills.

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking

Queen 1 | Sleeps 4

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Queen 1 | Sleeps 4

Guest reviews for Extended Stay America - Tampa - Airport - Memorial Hwy.

Everyone (3) Couples (3) Business (2) Family (2) Other (1) Friends (1)
4

great for leaving for airport

Everyone

Except for shuttle driver. Van totally past empty on gas, he never put seat belt on and almost ran two vehicles off road into airport!

By on Mar 3, 2017

Review comment responded on Mar 5, 2017

Thank you for being our guest and taking the time to review your experience at Extended Stay America - Tampa - Airport - Memorial Hwy. Although we are glad you had a pleasant stay, we are sorry for the inconvenience you encountered with our shuttle. Your satisfaction is utmost important to us, so we will be sure to share your feedback with the team in an effort to improve our service. We hope you will visit us again the next time you are in our area. Sincerely, General Manager

4

safe, clean and close to everything

Everyone

I have stayed at this hotel twice, each for a week at a time. I travel alone for business and feel very safe here. The hotel staff is welcoming and made sure I had everything I needed. The rooms have recently been updated and are clean. Dogs are welcome and there is a pool. I will be staying here again.

By , from ROC on Apr 19, 2016

1

terrible experience

Everyone

The stay at this hotel was a nightmare. There was no hot water at all and all guests were complaining and asking to be relocated...Manager never showed up at the hotel and staff did not know what to do with the situation. No food at all available at the hotel or near by. The only convenient feature is that the hotel is so close to the airport, but in any case, it is not worthy. This hotel should not be functioning at all......Hallway carpets was disgusting. Health Services should close it immediately.

By on Feb 21, 2016

5

great place to stay

Couples

Less than 5 minutes from airport. Easy on and easy off highway. Located in quiet area. Staff very friendly. Full kitchen if needed. Room clean. Definitely would stay here again

By on Nov 11, 2015

4

comfortable bed

Singles

This basic hotel was perfect for what I needed. It's close to the airport and Expressway. The staff is very friendly.

By on Jun 30, 2015

1

disappointed

Couples

Top 2 of worst expereinces. We arrived exactly at check in time at 3pm. The front desk guy tells me because we booked through the online site that they sold out and only had smoking rooms. It turned out they didnt have any rooms at all as i was asking them to view one. He only tried to discourage me from looking at one room and told me to call the online site for a refund. I wasnt happy and the manager came out. he explained the same thing. Then magically a "room" (non smoking) hanidcap room became available. We stayed there but the overall experience was terrible. Never Again.

By on Mar 18, 2013

3

night before the cruise

Couples

Had no problems showers can great pressure $30 to the cruise

By on Feb 4, 2013

3

tired traveler

BusinessTravelers

I arrived tired and ready for some down time. Check in went smoothly and the staff was very friendly. The room was ok, comfortable and clean except for the carpets (they could use a little TLC). But for the money and convience to the airport I feel this hotel was a good choice.

By on Jul 15, 2012

1

not great

GetawayWithFriends

Front desk clerk was not very nice and i was charged twice for my stay. The room was dirty and smelled like dirty feet

By on Mar 27, 2012

1

dirty and smelly

Families

This hotel is in the perfect location for my company's annual Christmas party. I've stayed there for the last three years. Last year it was dirty and this year it was even dirtier. I will not stay there again. I booked the delux room with one bed and the sleep soft. No sheets on the sleep sofa bed. I went to the front desk and they handed me the sheets to make it myself. But they had no pillows. One bright spot was the housekeeping staff on duty. When he brought me the pillows I asked if they had any Fabreeze. He told me that he had his own. He came back and sprayed the room.When I left to go to my party it was obvious he sprayed the elevator too. Luckily for me I only spent about five hours in the room sleeping! I could not have stood it for any length of time while awake.

By on Dec 5, 2011