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Country Inn & Suites By Carlson, Tampa Airport

2.5 out of 5.0

Recent guest reviews

This is a very clean and updated hotel... the breakfast is not my kind of food... should add yougurt

Good firm bed, roomy, quiet. A few miles from airport.

Very nicely updated hotel. Staff was polite. Management might want to look in to a few things that need improving - minor things, but when you're paying to stay somewhere and are lacking a few things, it is a little frustrating. First - no kleenex in the bathrooms - checked with front desk and they said they were out of them - we finally got them on our last day. Same thing with change for the guest laundry - no quarters available at the front desk for two days. Hair dryer stopped working after 30 seconds. Had to call downstairs for a new one. Last - no washcloths delivered with the towels. I will say that when I had to request a new hair dryer and washcloths they were brought up very promptly. Overall, I would probably stay again and the things that were lacking were minor.

This is a very nice, quaint and well maintained property. We were pleasantly surprised as ot is very modern with excellent amenities at a reasonable price. Would definitely stay again.

When I returned around 6:00 PM after being gone all day, my room had not been serviced. I complained to the desk clerk and when I return from dinner, my key card would not unlock the door. I returned to the desk and had the clerk reprogram my key. Upon entering the room I observed the bed had been made, but I had no bath towels. In the dining area there is one four-slice toaster. Only two of the toasting slots work. The lady responsible for keeping the dining area clean informed me the toaster had been broken a while. Very inconvenient to wait in line behind 3 or 4 other guests to toast a bagel.

Rooms were nice, clean and neat. Breakfast room was well kept by the staff. But during my 3 day stay the main staircase between the first and second floors was not cleaned or vacuumed. Food, discarded toothpicks, and misc. accumulated on the stairs.

It was a nice pleasant stay. I think checkout should be extended till like 3pm.

upon checking in, their were too many people at the front desk assisting the same guest at once. when it was my turn I feel I did not have the young lady who assisted me give me full attention, their was a lady next to her telling herbwhat to do and distracting her from chexking me in. The room was clean but it felt muggy throughout my stay eapecially the hallways. The hotel is close and central to expressways, stores, and other towns.

Nothing special. Atleast they had a hot tub. Beds were uncomfortable. Lighting is rough. Bathroom nice & big.

Overall very good. When we first got to the room it smelled very bad due to residual rotten food in refrigerator. They cleaned it up quickly and it smelled fine upon our return from dinner.

8109 Benjamin Road Tampa FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Country Inn & Suites By Carlson, Tampa Airport is located 2.1 mi (3.3 km) from AirHeads Trampoline Arena and within a 10-minute drive of Big Cat Rescue. This 65-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. In central Tampa, the hotel is also within a 15-minute drive of Raymond James Stadium and Lowry Park Zoo.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

All of Country Inn & Suites By Carlson, Tampa Airport's 65 recently renovated rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, phones, and ironing boards.


Property features

Guests of Country Inn & Suites By Carlson, Tampa Airport have access to an outdoor pool, a health club, and a spa tub. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a 24-hour business center.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator (1 Bedroom)

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking, Refrigerator (Guest)

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Guest)

King 1 | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking (Guest)

Queen 2 | Sleeps 4

Guest reviews for Country Inn & Suites By Carlson

Everyone (10)
5
Everyone

This is a very clean and updated hotel... the breakfast is not my kind of food... should add yougurt

By on Nov 16, 2017

4

good hotel for the price

Everyone

Good firm bed, roomy, quiet. A few miles from airport.

By , from Sacramento, CA on Oct 20, 2017

Review comment responded on Oct 26, 2017

Thank you so much for sharing your review and giving us your honest comments. We appreciate your feedback regarding our bed. Your comments help us to see areas where we can improve and we appreciate that you have taken the time to review our hotel.

4

nicely updated, needs some improvements

Everyone

Very nicely updated hotel. Staff was polite. Management might want to look in to a few things that need improving - minor things, but when you're paying to stay somewhere and are lacking a few things, it is a little frustrating. First - no kleenex in the bathrooms - checked with front desk and they said they were out of them - we finally got them on our last day. Same thing with change for the guest laundry - no quarters available at the front desk for two days. Hair dryer stopped working after 30 seconds. Had to call downstairs for a new one. Last - no washcloths delivered with the towels. I will say that when I had to request a new hair dryer and washcloths they were brought up very promptly. Overall, I would probably stay again and the things that were lacking were minor.

By , from Rochester, NY on Sep 29, 2017

Review comment responded on Oct 5, 2017

Thank you for taking the time to write this review and share your experience. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. It's important for us to impress our guests and your comments will make this goal that much more attainable. It is our sincere hope that you will one day return to see how your comments have affected our direction in reaching our ultimate ambition of giving each guest a five-star experience.

5
Everyone

This is a very nice, quaint and well maintained property. We were pleasantly surprised as ot is very modern with excellent amenities at a reasonable price. Would definitely stay again.

By , from San Francisco, California on Aug 30, 2017

Review comment responded on Sep 5, 2017

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Your five star rating means so much to us. We are happy that all our amenities, service and accommodation exceeded your expectation in so many ways. We thank you so much for your loyalty and we look forward to your next visit.

3

just ok

Everyone

When I returned around 6:00 PM after being gone all day, my room had not been serviced. I complained to the desk clerk and when I return from dinner, my key card would not unlock the door. I returned to the desk and had the clerk reprogram my key. Upon entering the room I observed the bed had been made, but I had no bath towels. In the dining area there is one four-slice toaster. Only two of the toasting slots work. The lady responsible for keeping the dining area clean informed me the toaster had been broken a while. Very inconvenient to wait in line behind 3 or 4 other guests to toast a bagel.

By , from Georgia on Nov 7, 2016

Review comment responded on Dec 1, 2016

Dear Charlie, Thanks so much for taking the time to share with us your review following your visit here in our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.

4

nice hotel, near airport.

Everyone

Rooms were nice, clean and neat. Breakfast room was well kept by the staff. But during my 3 day stay the main staircase between the first and second floors was not cleaned or vacuumed. Food, discarded toothpicks, and misc. accumulated on the stairs.

By on Sep 26, 2016

Review comment responded on Oct 26, 2016

Dear guest, We are very pleased to hear that you were comfortable and found the condition of clean to your preference during your 3 days stay here with us. We look forward to your next visit

4

nice quiet hotel it needs more places around it.

Everyone

It was a nice pleasant stay. I think checkout should be extended till like 3pm.

By , from NYC on Aug 29, 2016

Review comment responded on Sep 9, 2016

Yaya, So happy to learn you had a pleasant stay with us. Thank you for sharing and rating our hotel. We appreciate your suggestions and we will look into what we can do regarding our hotel check out policies. Come see us again soon.

3

weekend getaway.

Everyone

upon checking in, their were too many people at the front desk assisting the same guest at once. when it was my turn I feel I did not have the young lady who assisted me give me full attention, their was a lady next to her telling herbwhat to do and distracting her from chexking me in. The room was clean but it felt muggy throughout my stay eapecially the hallways. The hotel is close and central to expressways, stores, and other towns.

By on Aug 29, 2016

Review comment responded on Sep 9, 2016

Alien, I am sorry for the laps in service you encountered at check in, as we were currently training new staff and I apologize that it took away from your experience. Thank you for your detailed feedback so we may address these issues promptly. We hope you will come stay with us again the next time your in the area to see how we are improving.

4

fine

Everyone

Nothing special. Atleast they had a hot tub. Beds were uncomfortable. Lighting is rough. Bathroom nice & big.

By on Aug 23, 2016

Review comment responded on Sep 9, 2016

So happy to hear you enjoyed your stay with us and the bathroom fit your needs. Although i am sorry the bed wasn't to your standards of comfort. Thank you for your detailed review so we may address the issues stated above. We hope you will come stay with us again the next time your in the area.

4

convenient and clean.

Everyone

Overall very good. When we first got to the room it smelled very bad due to residual rotten food in refrigerator. They cleaned it up quickly and it smelled fine upon our return from dinner.

By on Aug 15, 2016

Review comment responded on Aug 20, 2016

We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay.