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iTaipei Service Apartment

3.5 out of 5.0

Recent guest reviews

This is so overdue but rather be late than never! My daughter 7 and I was travelling for a girls trip for a week in Taipei (and we can't speak Mandarin). We booked a private transfer from the airport to the service apartment, locating the entrance was difficult, we had to go around the block twice and I notice the name of the apartment and we stopped at the roadside in front of the building. That was the only challenge we have. Once we get to the reception, everything from there is very smooth. The studio apartment was more than enough for two of us. It was cosy and clean. There was a washing machine and an area to hang our clothes (balcony), all the kitchen appliances are working. Toilet is a bathtub-shower type, small but sufficient. There's water heater and all the basic ammenities (toothbrush etc). We walk and take the train to go everywhere as it is so conveninet. The bus station and train is just 5-7 mins from the apartment. Lots of malls, restaurants, coffee shops, fast food and local eateries, all within walking distance. Will coem back to stay again.

Nice cosy apartment with comprehensive facilities except breakfast. Convenient location to access and explore Taipei areas. Qsquare mall with foodcourt is jus beside . Nice stay .. only drawback is the location is just outside the busy road and alighting, loading and unloading baggage at a convenient spot is tough and have to take 2 elevator trips in order to arrive at apartment .

Traveled with a group of friends and stayed in the 2 bed room apartment at the I-Taipei. All in all it was an enjoyable stay in a very convenient location in Taipei (located just above the Taipei Main station). In summary: - Great location - as mentioned, its smack above the Taipei main station (it has 2 MRT lines, and the airport train terminal is just across the apartment). One of the MRT lines is the red line so you get direct train access to the Taipei 101 area, the Shilin market MRT, Beidou station as well as Danshui. - The apartment is located just above a mall and there is a supermarket at the basement of the mall. Plenty of food options within the mall, and also around the vicinity of the apartment. - The apartment was large - with 2 bed rooms, a living room, kitchen and 2 bathrooms (note, only 1 is ensuite, but at least each room has access to 1 bathroom). Overall, the apartment was clean albeit 'no frills'. Curtains in the bedroom are not 'blackout' curtains so for those with issues with the morning light, you might want to take note. Also, the doors are pretty thin so you can hear what goes on in the living room quite clearly. The 2 bed-room has a washer / dryer as well. - No breakfast is provided but with the food options around, that was not an issue for us. - Location was good, but for the 1st time visitor, do note that the apartment service counter is located about a 3 minute walk from the apartment lobby. All within the vicinity of the mall but just at separate locations. The directions provided by the hotel website was clear and sufficient for us to locate the service counter. - Price (shared amongst 2 bedrooms) was pretty reasonable for accommodation in Taipei. - Staff and housekeeping were courteous. I would stay here again if I came in a group for its location, and if there is a good deal.

There was mould in the bathroom and the knob to switch from rain shower to hand held shower has fallen off and not fixed in the 4 days we were there. The floors in the entire apartment felt sticky and dirty like it hasnt been mopped or swept for a month or more?! The bed was super hard and uncomfortable. We had a family room and in the single bed room, the only sockets available were under the study table. Tricky to get your phones charged as cables are usually not long enough to reach the table top. The staff at level 5 reception were expressionless and unfriendly. Inconvenient as you need to switch lifts from level 5 to get to the room. I had lotsa unknown insect bites on my legs after staying there. :'( Understand this is a service aprt not a hotel. But for the cost of the room, I would expect better levels of cleanliness. Do not recommend, and will not return.

This may seem like it's out of the way for business travelers, but it's directly above the subway terminal, and shopping center. I found the staff to be very friendly and accommodating, the rooms where spacious and clean, and there was quick access to food and shopping directly below. Excellent place for me to have stayed on my first trip to Taipei. I would stay here again.

I found iTaipei to be in the middle of everything i needed, shopping, food, transport and entertainment. Although the ammenities have dropped since my last stay, a hot plate with no cooking pot or cutlery, its location more than makes up for this and there are cheap eaterier everywhere around it. Especially good if you are using hsr or tra to travel aroung Taiwan.

The location itself sealed the deal for us. Room is quite spacious considering its location - usually hotel rooms in central taipei are tiny! They have newer and better rooms in Tower B, with washer+dryer, so try to ask for that. We were originally put in Tower D, and the room looks really old and much smaller.

We were looking for a modern hotel in a convenient location to transportation, shopping, and with rooms large enough for our family of 4. It was surprisingly difficult to find a hotel that fit our needs because our older son is 15 and considered an adult there. Most places wanted us to rent 2 rooms but since we were staying for 9 nights that would've been really expensive. Our friends recommended iTaipei which ultimately fit all of our needs. We were hesitant because of the mixed reviews. We realized later that this is due to the different sizes of rooms and different locations. Some are closer to the street so can be noisy as we experienced with the first part of our stay. The second part we requested a quieter room and it was much better. It was also on the 5th floor so only required 1 elevator ride. If you have family there I would recommend you have them go and look at the room first. Locals can also negotiate a better rate. Our flight was delayed so we checked in late. It was difficult to find the office so I would recommend you waiting at Starbucks and call the office. They will send someone to get you. We got a family twin which had 2 rooms with queen beds and 2 bathrooms. It wasn't grand and luxurious but fairly modern and lots of space. Bathrooms weren't big or fancy but they were fine. The first unit we stayed in the bathroom had some mildew and cracked tiles (F1401). The second unit (A502) was better. The location can't be beat. It is above the bus station and next to the main train station. Several different malls above and below. Most places didn't open until 10. There is a Starbucks and bagel place on the first floor and also a bakery and convenience store that sold tea eggs and meat buns. We also found a Taiwanese breakfast place behind the hotel that served soybean milk, mantous and other Taiwanese breakfast items. Go out back of hotel and make a right, then left on street and you'll see 85 bakery (much smaller than US ones). It's a couple doors to left of that. The new airport MRT is about a 15 minute medium to fast paced walk from the hotel. There are some stairs so a little difficult if you have large suitcases. 38 min train ride and then up 3 floors and you're at airport check-in. Cost is 160nt. The extra space in the room was nice for our long stay and with a younger child that goes to bed earlier. My husband said he would still prefer something more luxurious next time but that will be difficult to find at the same price. Overall we were satisfied with our stay and would recommend this hotel to families.

A bit difficult to find if you just in the midst of Taipei Main Station. I and my hubby spent 4 nights but at the 1st night we got an uncomfortable room lay out. It feels tiny and narrow. As we raised complaint the reception has accommodated our concern and we got a lovely room and quite clean. Recommended for traveler who would like to explore Taipei by THSR or subway

We have booked transport from the airport to iTaipei. And it is probably a very good idea (especially if you arrive late) – because it is not easy to find the entrance to the hotel by yourself. And as far as we could see the transport was not more expensive than a normal taxi. The hotel is very centrally located – right above a shopping center with a fine food court and a lot of shops. The main station (including the MRT) is also right next to the hotel. We stayed in a triple two-bedroom apartment. The bedrooms are bright – but the living room is a little dark. The mattresses are very hard. And the same are the pillows. The duvets on the other hand are very nice. The internet is very bad if you are not very close the the router. And the problem seems to be that there is a router per apartment – all using the same channel. So the problem could easy be solved by changing the channels to a unique one per apartment. Because when we wired my computer to the internet and used it as a router the internet was working just fine. The biggest problem with the room is the thin walls between the rooms – which seems to be made of cardboard! One night I was awakened at 3 o’clock in the middle of the night by a baby crying next door – which continued until 6. And the next day I could clearly hear two men talking to each other trough the wall (even though they were talking normally to each other). When people was moving furniture (in the middle of the night) we could also hear it. And the same could be said about the “pling” sound from the lifts (even though we didn’t stay near it). Finally, construction work (including a lot of drilling) was going on from 8 o’clock in the morning the whole week (except Sunday). “Luckily” for us we had jetlag – and was already up. Because it was not possible to sleep late. Despite the thin walls, all the noise and the dark living room I would recommend the place because of the central location (and the fair price).

1F, No.209, Sec. 1, Civic Blvd. Taipei

Hotel highlights

  • Walking distance to National Taiwan Museum
  • Free WiFi in rooms and public areas
  • Business center
  • 24-hour front desk

Located in Datong, iTaipei Service Apartment is next to popular attractions like Q Square and Huayin Street. The 100 rooms at this 3.5-star aparthotel include kitchenettes, lanais, and refrigerators. National Taiwan Museum is 0.5 mi (0.8 km) from this centrally located Taipei aparthotel.


The 100 individually decorated apartments feature kitchenettes and lanais. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Washers/dryers, free bottled water, and safes are other standard amenities.

Property features

Guests of iTaipei Service Apartment enjoy free WiFi in public areas, a business center, and a garden. If you drive, self parking is TWD 500 per night, or you can take advantage of the airport shuttle for TWD 1600 per vehicle one way. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.

Room options

Specialty Suite, Two-bedroom (1 Single room+1 Double room)

Full 1 | Sleeps 3

Family Twin Room, 2 Bedrooms

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 255 reviews