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Days Inn Syracuse University

2.0 out of 5.0

Recent guest reviews

Wasn't impressed with the bathroom, tub wasn't the cleanest

I always stay here as an overnight stop when travel further south in US to visit family. I stay here 2 or 3 times per year including a weekend stay for a yearly craft fair. So I do recommend it.

The hotel was convenient to get to and from. The staff was extremely nice and helpful. The room was nice and it was very quiet.

We were pleased to see the remodeling improvements since last year. The continental breakfast area was bigger and more open. Our room had a much better refrigerator and TV. The carpet looked relatively new. The sink, toilet and bathtub were very old. The room was clean and adequate. We were surprised that the price for a one night stay was considerably higher than last year and yet much cheaper than other neighboring motels/hotels. We would stay in this motel again.

Perfect place to stop over enroute NY from niagara.

For the money perfectly adequate. Nothing wonderful, but nothing wrong and a good value.

Very nice room, clean and comfortable. The office staff is not so great!! I called the front desk several times to ask for a wake up call and the clerk wouldn't answer. Upon going to the lobby to see why no one would answer I found the clerk watching tv in the lobby eating French fries ignoring the phone. I asked two times for a wake up call and guess what - no wake up call in the morning. DISAPOINTED

This is not a "university" hotel in an way at all. It is NOWHERE near any institution of learning in Syracuse. We came to Syracuse specifically to visit the university, and picked this hotel largely because its name suggested it would be close by. My bad for not checking the map, I suppose. But STILL. The name is totally misleading. Then the hotel has NO lit signage outside at night, so it is impossible to find when driving on busy roads in the dark. It looks so run down as to be practically abandoned.

My experiencing at this hotel is that it was great and comforting!

My family of 3 needed a place to stay while visiting relatives in Syracuse. I was hoping that this Days Inn would be solid but it honestly was subpar in every way except the service which was friendly and effective (if a little casual & unprofessional). The room was pretty dirty (carpet, phone, drawers, dust on furniture, etc) and had a broken radiator grill, curtains, and bathroom ventilation fan. The location was fine but ugly. The lobby, halls and elevator were all dingy.

Having only paid just over $100 for two nights, I admit I shouldnt have expected much out of the stay. The staff was very slow when I was checking in and at one point our toilet wouldnt flush and the staff came to our room and gave us attitude because we couldnt figure out how to fix it properly (since thats our job). We never got maid service on Saturday after we left in the morning, therefore had to leave on Sunday without showering since there were no fresh sheets. The room itself was passable but the staff were as poor as it gets... service with a smile takes preference over sleeping on the same sheets two consecutive nights...

Perhaps, there was a breakdown in communication. We were staying for 2 nights, but the next morning the room wasn't done at all, despite the fact that the door was left ajar, just for that purpose.

When I checked in I had to wait about 10 minutes for the clerk to come to the desk. If you call the hotel to get hooked to your room you have to call multiple times because nobody answers the phone. There were stains all over and let's just say that there were items found under the bed that were either nasty or not legal. The first room had a used condom wrapper on the floor and the air conditioner did not work. We had to move to another room and that room had a used crack pipe under the bed when we looked for the remote. The crack pipe was turned in to the front office. They were apologetic but I feel we should have been given some sort of restitution for the inconvenience. It served it's purpose but I would not stay there again under any circumstance.

The room was very small. When we arrived, there was only one wash cloth. When I requested a second one, I was told that the laundry would not be done until the next day. The wallpaper going into the room was held up with staples. The toilet would not stop running and the toilet seat was loose. The housekeeping staff did not remake the bed and the mattress was as hard as a rock.

Cross border shopping in Syracuse and Waterloo mall

Went for a quick, cheap weekend college visit. The housekeeping forgot to make up the room on the first night. Ran out of toilet paper in the middle of the night. Very run down. Smell of smoke in the hallways of a non-smoking hallway. Loud people at night in hallways. Elevator broke down, had to walk up and down 4 flights of stairs. Wanted a quick (cheap) weekend getaway, since I was only sleeping there. You get what you pay for.

THE DIRTIEST PLACE I HAVE EVER STAYED. THE FURNITURE, CARPETS AND DRAPES WERE COVERED IN STAINS. THE DESK CLERKS WERE UNFRIENDLY. king in the desk clerks gave a room key to a "visitor" without confirming with the guestI wish zero's were an option. Ones are too high a rating for this place!

Checked in late evening. Called earlier in the day to say would be there late evening and that a nonsmoking room had been requested. At arrival was assigned a smoking room. Told desk person had requested on internet and called earlier that day about the room and reservation and was told she had just arrived seven minutes before we did and I had not spoken to her. also was informed that a request for a nonsmoking room does not mean you will receive one. (Ironic as the sign at the desk says "smoking rooms available upon request.") Reluctantly took the room with overpowering odor of stale tobacco. Tried to use toilet and chain to flapper valve was broken. Went to front desk again rather aggravated. Spoke with attendant and was told that with the room reservation I had no other rooms were available to me. She was then able to, in her words, "finagle" a nonsmoking room for me. Situation resolved favorably but found the experience to be less than stellar.

overall very reasonable for the great price. easy access from the thruway

The room smelled bad, the linens were old and almost threadbare, the towel bar was hanging off the wall, half the lamps didn't work. I only give it one star because zero is not an option.

6609 Thompson Rd Syracuse NY

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located within a leisurely stroll of Brooklawn Golf Course, Days Inn Syracuse University is within a few miles (5 km) of Palace Theater. This hotel has 91 rooms and welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi. Le Moyne College is also close to this Syracuse hotel.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 91 air-conditioned rooms feature refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

Guests of Days Inn Syracuse University enjoy a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, laundry facilities, and a garden.

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 5

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 5

Suite, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Days Inn Syracuse University

Everyone (2) Business (6) Couples (6) Family (19) Friends (8) Other (2)
2

a place to sleep

Everyone

Wasn't impressed with the bathroom, tub wasn't the cleanest

By , from syracuse ny on Sep 11, 2016

4

good overnight stay

Everyone

I always stay here as an overnight stop when travel further south in US to visit family. I stay here 2 or 3 times per year including a weekend stay for a yearly craft fair. So I do recommend it.

By , from Ottawa, Canada on Apr 28, 2016

4

work trip

BusinessTravelers

The hotel was convenient to get to and from. The staff was extremely nice and helpful. The room was nice and it was very quiet.

By on Oct 10, 2014

3

this was our second year we have stayed in this hotel in order to attend the fair.

Couples

We were pleased to see the remodeling improvements since last year. The continental breakfast area was bigger and more open. Our room had a much better refrigerator and TV. The carpet looked relatively new. The sink, toilet and bathtub were very old. The room was clean and adequate. We were surprised that the price for a one night stay was considerably higher than last year and yet much cheaper than other neighboring motels/hotels. We would stay in this motel again.

By on Sep 1, 2014

5

perfect place to stop over enroute ny

Families

Perfect place to stop over enroute NY from niagara.

By on Jul 4, 2014

2

not bad

BusinessTravelers

For the money perfectly adequate. Nothing wonderful, but nothing wrong and a good value.

By on Mar 4, 2014

2

needs new front desk help

BusinessTravelers

Very nice room, clean and comfortable. The office staff is not so great!! I called the front desk several times to ask for a wake up call and the clerk wouldn't answer. Upon going to the lobby to see why no one would answer I found the clerk watching tv in the lobby eating French fries ignoring the phone. I asked two times for a wake up call and guess what - no wake up call in the morning. DISAPOINTED

By on Oct 16, 2013

1

misleading hotel name

BusinessTravelers

This is not a "university" hotel in an way at all. It is NOWHERE near any institution of learning in Syracuse. We came to Syracuse specifically to visit the university, and picked this hotel largely because its name suggested it would be close by. My bad for not checking the map, I suppose. But STILL. The name is totally misleading. Then the hotel has NO lit signage outside at night, so it is impossible to find when driving on busy roads in the dark. It looks so run down as to be practically abandoned.

By on Feb 17, 2013

5

business

BusinessTravelers

My experiencing at this hotel is that it was great and comforting!

By on Jul 28, 2012

2

barely acceptable.

Families

My family of 3 needed a place to stay while visiting relatives in Syracuse. I was hoping that this Days Inn would be solid but it honestly was subpar in every way except the service which was friendly and effective (if a little casual & unprofessional). The room was pretty dirty (carpet, phone, drawers, dust on furniture, etc) and had a broken radiator grill, curtains, and bathroom ventilation fan. The location was fine but ugly. The lobby, halls and elevator were all dingy.

By on Nov 29, 2011