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Recent guest reviews

Many thanks to the excellent customer service and special thanks to the gentleman who assisted me , l think name Erin or Errol ,absolutely fantastic , he made my first impression priceless - l hope l have the name correct as he derives a big thank you from the management . Thank you. . Neil

Excellent location. Walls in our unit could be washed. Door and handles too! Or new cost of paint!

The walls and door could’ve been washed. Pretty dirty. Maybe a quick paint job .

The queen bed consisted of two twins pushed together, not the most comfortable for a couple. The room was superficially clean, but not up to standards of good chains. Light switches and outlets were grubby, dusty. Would not stay again.

The hotel was average but in a good area of the town if you go right or straight ahead. If you go left the area is not so good. The price was good for downtown Sydney.

The room was advertised as a king size bed and sofabed at a 4 star. The bed was not a king, there was only one old chair of 2 different colours. The kitchen cupboard doors fell off, the clock didn't work, the tv only had 5 channels and the view was a delapitated shingled roof of another building. We could hardly fit our luggage into the elevator. It was reasonably clean but old. Not what we were expecting. Would not stay there again and would give it less than a 2 rating.

The location of the Oaks Hyde Park Sydney is convenient for seeing Sydney sights but I was very disappointed in the service and condition of the room. It was rated 3 1/2-5 stars but I would not rate it above a 2. The carpet and furnishings were shabby, drapes barely hung, mold in bathroom. Only one desk clerk was attentive to our concerns and if it wasn't for her, I might have checked out early. I would not stay at this hotel again unless there was a guarantee that I would get the refurbished room.

38 College Street Darlinghurst NSW

Hotel highlights

  • Walking distance to Hyde Park and Australian Museum
  • Free WiFi in public areas
  • Laundry facilities
  • 24-hour front desk

Located in Sydney Central Business District, Oaks Sydney Hyde Park Suites is within a 5-minute walk of popular attractions such as Australian Museum and Hyde Park. The 80 rooms at this 4-star apartment building include kitchenettes, refrigerators, and microwaves.


Rooms

Each apartment is air-conditioned and features a kitchenette with a refrigerator, a microwave, and a stovetop. Guests can enjoy a TV and stay connected with WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a phone and an ironing board.


Property features

Guests of Oaks Sydney Hyde Park Suites enjoy free WiFi in public areas, express check-out, and a terrace. If you drive, self parking is AUD 50.00 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. This apartment building also has laundry facilities.

Room options

One Bedroom Executive

1 Queen Bed | 2 Twin Beds | Sleeps 3

Executive Studio (No Housekeeping)

1 King Bed | Sleeps 2

Two Bedroom Apartment (No Housekeeping)

2 King Beds | 1 King Bed and 2 Twin Beds | Sleeps 4

One Bedroom Apartment (No Housekeeping)

1 Queen Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Oaks Sydney Hyde Park Suites

Everyone (3) Couples (3) Family (2)
5
Everyone

Many thanks to the excellent customer service and special thanks to the gentleman who assisted me , l think name Erin or Errol ,absolutely fantastic , he made my first impression priceless - l hope l have the name correct as he derives a big thank you from the management . Thank you. . Neil

By , from Sydney on Jul 11, 2020

Review comment responded on Aug 1, 2020

Dear Neil, Thank you for your post. It's delightful to know of the exceptional customer service received from Aaron at The Oaks Hyde Park Plaza! I will ensure to pass on your kind comments to Aaron who is an asset to the Oaks Hyde Park Plaza team and personally thank him for his efforts. I do hope to have the opportunity to welcome you back the next time you are in Sydney. Best Regards, The Oaks Hyde Park Plaza Team

4
Family Partner Couples

Excellent location. Walls in our unit could be washed. Door and handles too! Or new cost of paint!

By on Feb 26, 2019

Review comment responded on Mar 13, 2019

Dear Valued Guest, Thank you for taking the time to review our property Oaks Hyde Park Plaza. We are pleased to read that you enjoyed your overall stay with us. I will also be passing on your constructive feedback to our Maintenance team to further investigate the apartment that you stayed in, to inspect and paint the room. We hope to welcome you back again in the near future. Warm regards, Oaks Hyde Park Plaza team.

5
Everyone

The walls and door could’ve been washed. Pretty dirty. Maybe a quick paint job .

By on Feb 26, 2019

Review comment responded on Apr 6, 2019

Dear Guest, Thank you for taking the time to provide your feedback of Oaks Hyde Park Plaza. We were disappointed to read about your most recent stay with us. Please understand that we are currently undergoing renovations thus we will definitely take your suggestion into consideration and pass your feedback to our maintenance department. We hope to welcome you back again in the near future. Kind regards,

3

good location but in need of renovation

Everyone

The queen bed consisted of two twins pushed together, not the most comfortable for a couple. The room was superficially clean, but not up to standards of good chains. Light switches and outlets were grubby, dusty. Would not stay again.

By on Oct 15, 2017

3

stay in sydney

Couples

The hotel was average but in a good area of the town if you go right or straight ahead. If you go left the area is not so good. The price was good for downtown Sydney.

By on Feb 8, 2012

2

horrible - false advertising

Couples

The room was advertised as a king size bed and sofabed at a 4 star. The bed was not a king, there was only one old chair of 2 different colours. The kitchen cupboard doors fell off, the clock didn't work, the tv only had 5 channels and the view was a delapitated shingled roof of another building. We could hardly fit our luggage into the elevator. It was reasonably clean but old. Not what we were expecting. Would not stay there again and would give it less than a 2 rating.

By on Aug 26, 2011

2

good location, poor service

Family

The location of the Oaks Hyde Park Sydney is convenient for seeing Sydney sights but I was very disappointed in the service and condition of the room. It was rated 3 1/2-5 stars but I would not rate it above a 2. The carpet and furnishings were shabby, drapes barely hung, mold in bathroom. Only one desk clerk was attentive to our concerns and if it wasn't for her, I might have checked out early. I would not stay at this hotel again unless there was a guarantee that I would get the refurbished room.

By on Apr 16, 2011

Oaks Sydney Hyde Park Suites

38 College Street, Darlinghurst, NSW 2010
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