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Novotel Sydney Rockford Darling Harbour

4.5 out of 5.0

Recent guest reviews

I stayed in Novotel Rockford for 20 nights from late May 2017. The location of the hotel is very convenient, situated in the CBD, just on next street at the back of the Chinatown. The appearance of the hotel is quite beautiful, however, the furnitures inside the hotel room are little bit old and worn out and not quite user friendly and incomplete, e.g. no mini safe inside the room. But a notice on the desk told that the hotel rooms are now under renovation floor by floor progressively. I took my breakfast in the hotel lobby restaurant every morning, I found that staff there are generally nice and friendly, some of them were delivering with excellent customer service. I would like to rate Kristina as the best staff of the restaurant. I observed her working diligently at all times in a non-stop manner. She always wearing a smile on her face with warm welcome to serve with a proactive and friendly approach, she would greet me every morning and ask me if I need any hand made coffee or fired eggs etc. even though this is a buffet breakfast. Sean is the part time restaurant manager, I met him in two mornings every week. Similarly, he would welcome me with a friendly smile and greeting, then serve me with a proactive service similar to what Kristina did. Pete is another staff I would like to recommend, hardworking and friendly with good smile. All of them gave me a wonderful morning everyday before my commencement of work. Their excellent customer service and performancew should be highly praised and recommended.

We stayed at Novotel Rockford in late April for 2 days before we went on a cruise. Hotel is in a great position for accessing Darling Harbour and everything Sydney has to offer. This was our second visit recently as we have used this hotel also for when we need reasonably priced accommodation whilst having medical appointments in Sydney. Early check in is generally not a problem either. I have found also that Novotel Rockford is generally a little less expensive that some of the other hotels in the area. Also has free Wifi. Staff are always attentive and rooms are comfortable. We would definitely make this hotel of choice if we need accommodation in Sydney.

Was booked into here by work for 1 night. Room is a good size, clean and contemporary in fit out. Good quality firm bed, good sized flat screen TV. Was on the 4th floor with a major road / intersection outside (see photos) but noise was not noticeable. Large bathroom, the width of the bathtub at the base is quite narrow (doubles also as the shower) so I found that I had to stand with one foot infront of the other while having a shower as opposed to feet side by feet. The Pumphouse brewery is part of the hotel structure so you can buy a beer and take it back to your room.

This Novotel is located on the west end of darling harbour right beside the new convention center. It allows quick access to the city and is conveniently located right beside China town (or is it even still in?) Anyways, there are heaps of nice asian eateries around the hotel and you can reach the "heart" of darling harbour in just a few minutes.

Very friendly and efficient welcome at the front desk. Good food and room service. Rooms are clean, and well appointed and being progressively upgraded. Great location in China town for anyone doing business at that end of the city. Right over the road fro m the Chinese garden in Darling Harbour. Very fair prices.

I like the Novotel Rockford Darling Harbour. It's clean, it's attached to an iconic pub and it's within walking distance to all that Darling Harbour and Haymarket have to offer. Great staff and great location combine for a great experience!

Very noisey, due to building works. No views. unhelpful staff on first day of arrival. Last night the reception staff were brilliant. No concierge as advertised. Coffee bar not open. Other that value for money.

This is our second stay. The room was lovely, the service excellent, and the breakfast was nice. The staff were very friendly and helpful. Check-in and check-out were a breeze, so overall no hesitation in recommending this hotel. Loved the heated pool and gym!

I found the hotel very comfortable and conveniently located. Check in was easy and fuss free. Service was friendly. Room was clean and comfortable. Breakfast was average but there were great food places close by, especially in China Town.

The hotel is walking distance from darling harbor around 5 minutes. The room was very simple and clean. If you are not looking for something fancy it should be ok. I stay only one night there because i am going to the airport the next morning very early flight. Have an issue with the staff when i am asking for my cash deposit back. The person who was manager on that morning was very hopeless. He make me feel that we going to steal anything from the room. My friend still in the room but he don't return my deposit and don't let me leave.He have to come down and give his credit card just stay for couple hour. I almost miss my flight.

17 Little Pier Street Sydney NSW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Novotel Sydney Rockford Darling Harbour places you within 2 miles (3 km) of popular sights like University of Sydney and Sydney Opera House. This 4.5-star hotel welcomes guests with 230 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center. Sydney Harbour Bridge and Circular Quay are also near this Sydney hotel.


Enjoy dining at Pumphouse, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10:30 AM.


All of Novotel Sydney Rockford Darling Harbour's 230 air-conditioned rooms provide minibars, coffee makers, and free newspapers. 37-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Phones, ironing boards, and desks are also available.

Property features

At Novotel Sydney Rockford Darling Harbour, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is AUD 55 per night, or you can take advantage of the airport shuttle during limited hours. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include 5 meeting rooms, a conference center, and a 24-hour business center.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 2279 reviews