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Mercure Sydney International Airport

4.0 out of 5.0

Recent guest reviews

The shuttle only runs on the hour, which is not convenient for international travelers. The alternative option of taxi is expensive so I do not recommend this hotel unless you have your own transportation.

Run down hotel. Stained carpets, lacks maintenance. Linen clean though.

Is ok hotel . But if uou need to check in early..this is not the hotel you want to stay..hotel charge to grt your room early even if the room is available

Taxi driver did not understand the way to the hotel entrance because the path to the hotel was under construction and no sign or no explanation.So I had to walk to the hotel entrance from 100m distance away of the hotel.

I was up early and couldn't get just a cup of coffee. No other place to eat besides their restaurant. Extremely high prices. Gotcha.

Good location near airport. Taxi fare is $16 one way.

Hotel is a convenient distance to the airport - walking distance if desired. Transport to the hotel was confusing but not necessarily the fault of the hotel. Main lobby, dining room and bar are undergoing a complete re-modeling and re-furbishing so that leaves a bit to be desired at the moment. Our room was comfortable and quiet. The staff was very pleasant and helpful. The gym and the pool are in need of a facelift but am hopeful they are on the agenda. And the grounds need some maintenance. The biggest down side is that there are no other facilities such as restarurants or stores nearby. The train to downtown is a ten minute or so walk away but because of weather we were unable to try it out. All in all, however, our stay was a pleasent one and we would definitely re-book it.

I am trying to be generous. This hotel is undergoing major renovation. The desk staff were awesome, and the room (renovated) was lovely: bed comfy, clean, bath good. No business center. The in-house restaurant was... OK. Menu items didn't particularly draw me ( I like high protein/veg mixes), and the morning breakfast buffet was tepid. The bartender didn't get a gimlet (isn't that fairly standard???). I would stay there again to see if things picked up after the renovation, but if not majorly improved, I will book elsewhere.

First off, the location of the hotel next to the Sydney International terminal is great, especially for early morning flights. I recommend not taking a taxi from the airport as it costs a lot more than it should for a 5 minutes drive. I would recommend the much cheaper hotel suggested shuttle to/from the airport...even if you have to wait a bit for the pick-up. The check-in staff was nice and quick with check-in process. The hotel room (on the 6th floor) was spacious and very quiet, although a little worn, with a nice large TV. The room service staff were great and very friendly. Now the drawbacks. While close to the airport, not much else is around for dining, so had to rely on roomservice/hotel restaurant which is pretty expensive. It would be nice to see some cheaper options on the menu. The internet is extremely expensive for a day. You do get 30 minutes free in the lobby, but if you want to use the internet in your room, or anything more than 30 minutes in the lobby, it is very expensive. Any miscellaneous items forgotten (shaver, etc.) can be purchased, but at a moderate to high price from the hotel. I never received my wake up call (luckily I always have a back-up alarm), so be sure to have a back-up. Lastly, there is a surcharge for using a credit card, so be sure to keep that in mind.

This was my first stay in this hotel in a number of years; the last time that I stayed there, it was still a Hilton, and the experience then was very ordinary. Under Mercure, everything has improved: service, rooms, food. Overall, a good experience, and good value for the money. I would stay there again if rates stay the same. The only negative had nothing to do with the hotel: the SSS shuttle was supposed to arrive after 15 minutes, but it took over half an hour on a cold night, and the driver was rude to a couple of passengers, and threw my bag on the floor.

Friendly staff, clean rooms and good shuttle service to the airport.

The hotel was within easy distance from the Sydney airport for an overnight stay. It's cheaper and more convenient to take a taxi than the hotel shuttle for two people. The room was not bad for an overnight stay. We went to eat at the restaurant downstairs after check in with our $50 credit. Even though the restaurant was half empty the lady refused to seat us saying they were full due to reservations. it never was full for the next hour. We ate at the bar instead where the service was not any better. We ordered a Tusconey pizza with various meat on it but we got a plain pizza instead. The tables in the bar were not cleared and we had to clear them ourselves. Overall the eating experience at the restaurant was a huge disappointment.

This fine hotel is extremely convenient to the Sydney airport. Staff was great. Buffet breakfast was mediocre for the price.

Generally positive experience. Staff was mostly polite and efficient. Rooms were recently renovated and were very comfortable. Stayed at the hotel for easy access to Sydney Airport and was disappointed by the ease, convenience (about 1 every 40 min.), and cost (charge A$6) of hotel to airport transfer. Would have rated the hotel higher if not for the poor connections to the airport.

Hotel ways convenient to access airport in the morning. The ride to or from airport cost an addition $6 for each rider, each way. Transportation was suppose to be every 1/2 hour but was every 40 minutes. Had to change rooms due to TV not working.

The hotel is well situated near to the airport and only a 15 minute walk to the train to go downtown Sydney. The rooms are well appointed and have an excellent bed with many pillows. I enjoyed a great morning visiting the Opera House and viewing the Sydney Bridge after taking the train downtown. I would recommend the hotel to others! The only negative is the Courtesy Shuttle is not free, like at U.S. hotels.

Nice hotel, very clean room. only gripe I have is the lack of power outlets near the bed, but it seems all hotels in Australia are like that. Oh, and everything in Australia is insanely expensive for no real reason. Factor that in when you travel.

We spent our last evening close to the Sydney airport. The hotel is close to the international terminal, but the neighborhood is not good for walking around at night. The hotel is currently under renovation which it desperately needs. Our room was an adequate size, but in poor condition. It smelled musty, the walls, carpet, and bathroom were dirty. The room was very noisy and we heard many sounds from the hallway and the renovations on the floor above ours. If we knew before what we do now, we would have stayed somewhere else.

This hotel was pleasant, quiet, clean and service was great. Location close to the airport is very convenient, but the hotel does not have a shuttle. Neighborhood had no shops and is on major highway, so we were captive to the hotel & its restaurant.

The hotel was great. The shuttle service they use, not so great. It took 45 minutes to be picked up from the airport, maybe that's normal for Sydney, don't know.

22 Levey Street Wolli Creek NSW

Hotel highlights

  • Onsite dining
  • 24-hour business center
  • WiFi in rooms and public areas (fees apply)
  • Wired Internet in rooms (fees apply)

Mercure Sydney International Airport places you within a 10-minute stroll of popular attractions such as Kogarah Golf Course and Wolli Creek Village Square. This 271-room, 4-star hotel welcomes guests with a restaurant, a 24-hour business center, and a conference center. Near the airport, it's also near Rockdale Plaza Shopping Centre and WIN Jubilee Oval.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in regional cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 5:30 AM to 10 AM.


Rooms

All 271 soundproofed rooms provide refrigerators, coffee makers, and safes. Guests can expect WiFi, wired Internet, and flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Guests of Mercure Sydney International Airport enjoy access to WiFi in public areas, 11 meeting rooms, and a conference center. If you drive, self parking is AUD 25.00 per night, or you can take advantage of the airport shuttle at scheduled times for AUD 7 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Standard Twin Room

Twin 2 | Sleeps 2

Superior Double Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Mercure Sydney International Airport

Everyone (3) Couples (5) Business (5) Family (2) Other (5) Friends (1)
3

should have been easier to get to

Everyone

The shuttle only runs on the hour, which is not convenient for international travelers. The alternative option of taxi is expensive so I do not recommend this hotel unless you have your own transportation.

By , from Austin, TX on Oct 18, 2017

Review comment responded on Oct 23, 2017

Dear Diane, Thank you for providing us the valuable feedback. We sincerely apologise for your less than satisfactory experience with the shuttle bus service. Thank you for bringing this to our attention, we will pass this information onto the bus company and work with them to improve the service. We would like to thank you again for providing this feedback and hope to welcome you back to the Hotel. Kind Regards, Lorraine Mercuri General Manager

2
Everyone

Run down hotel. Stained carpets, lacks maintenance. Linen clean though.

By on Aug 30, 2016

3

average

Everyone

Is ok hotel . But if uou need to check in early..this is not the hotel you want to stay..hotel charge to grt your room early even if the room is available

By on Aug 20, 2016

4

entrance was under construction.

Singles

Taxi driver did not understand the way to the hotel entrance because the path to the hotel was under construction and no sign or no explanation.So I had to walk to the hotel entrance from 100m distance away of the hotel.

By on Sep 14, 2014

3

no coffee

Families

I was up early and couldn't get just a cup of coffee. No other place to eat besides their restaurant. Extremely high prices. Gotcha.

By on Mar 2, 2014

4

overnighter

Couples

Good location near airport. Taxi fare is $16 one way.

By on Jan 6, 2014

3

convenient short stay

Couples

Hotel is a convenient distance to the airport - walking distance if desired. Transport to the hotel was confusing but not necessarily the fault of the hotel. Main lobby, dining room and bar are undergoing a complete re-modeling and re-furbishing so that leaves a bit to be desired at the moment. Our room was comfortable and quiet. The staff was very pleasant and helpful. The gym and the pool are in need of a facelift but am hopeful they are on the agenda. And the grounds need some maintenance. The biggest down side is that there are no other facilities such as restarurants or stores nearby. The train to downtown is a ten minute or so walk away but because of weather we were unable to try it out. All in all, however, our stay was a pleasent one and we would definitely re-book it.

By on Mar 25, 2013

3

can't wait until the renovation is done...

Singles

I am trying to be generous. This hotel is undergoing major renovation. The desk staff were awesome, and the room (renovated) was lovely: bed comfy, clean, bath good. No business center. The in-house restaurant was... OK. Menu items didn't particularly draw me ( I like high protein/veg mixes), and the morning breakfast buffet was tepid. The bartender didn't get a gimlet (isn't that fairly standard???). I would stay there again to see if things picked up after the renovation, but if not majorly improved, I will book elsewhere.

By on Mar 24, 2013

3

okay location, nice staff, lots of little charges

Singles

First off, the location of the hotel next to the Sydney International terminal is great, especially for early morning flights. I recommend not taking a taxi from the airport as it costs a lot more than it should for a 5 minutes drive. I would recommend the much cheaper hotel suggested shuttle to/from the airport...even if you have to wait a bit for the pick-up. The check-in staff was nice and quick with check-in process. The hotel room (on the 6th floor) was spacious and very quiet, although a little worn, with a nice large TV. The room service staff were great and very friendly. Now the drawbacks. While close to the airport, not much else is around for dining, so had to rely on roomservice/hotel restaurant which is pretty expensive. It would be nice to see some cheaper options on the menu. The internet is extremely expensive for a day. You do get 30 minutes free in the lobby, but if you want to use the internet in your room, or anything more than 30 minutes in the lobby, it is very expensive. Any miscellaneous items forgotten (shaver, etc.) can be purchased, but at a moderate to high price from the hotel. I never received my wake up call (luckily I always have a back-up alarm), so be sure to have a back-up. Lastly, there is a surcharge for using a credit card, so be sure to keep that in mind.

By on Aug 24, 2012

4

good location and value

Singles

This was my first stay in this hotel in a number of years; the last time that I stayed there, it was still a Hilton, and the experience then was very ordinary. Under Mercure, everything has improved: service, rooms, food. Overall, a good experience, and good value for the money. I would stay there again if rates stay the same. The only negative had nothing to do with the hotel: the SSS shuttle was supposed to arrive after 15 minutes, but it took over half an hour on a cold night, and the driver was rude to a couple of passengers, and threw my bag on the floor.

By on Jul 30, 2012