Steigenberger Drei Mohren4.5 out of 5.0
Recent guest reviews
Steigenberger has remodeled the old 3 Mooren Hotel and created a wonderful hotel in a great location in Augsburg. The first floor has a great bar and restaurant, a library with wonderful old pictures in addition to the reception area. it is immensely spacious. The rooms have been brought up to an excellent international hotel standard with great design and all the amenities the business and personal traveller needs. The staff is very friendly and helpful with any request you might. To top it all off, there is even parking on the street and more in the parking structure next door with is connected to the hotel with an interior hallway. The place to stay I would say.
This hotel was in a very good location; short walk to everything, including the Christmas markets, but not right in the middle of the noise and crowds. We had a back-facing room, and it was very quiet. However, the staff and services were very disappointing. When we first arrived, we were given a key to a room that turned out to be occupied. Both the current guest and I were very startled; the current guest was female and alone, so having people opening her hotel room door when she was in the room was very upsetting to her. We had to head back down, wait in line, and check in all over. The room was very nice, but the room service was odd. They would straighten the comforters and sometimes leave towels, but didn't remove used glasses or empty the trash. We had to ask twice to have the room completed or towels delivered. The bar has a nice selection, but on our last afternoon, we waited, sitting at the bar and watching the two bar tenders, for 20 minutes. We finally left and went somewhere else. So, in short: a lovely location, but aggravating service.
Vacationing in Europe and couldn't find a hotel in Munich so we stayed here. Not good a/C but cool with the windows open!
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 696 reviews