Stanhill Court Hotel3.0 out of 5.0
Recent guest reviews
We stayed overnight before flying from Gatwick. They have a deal with a taxi company ... take you to airport for £10. We were very grateful for that! First appearances of hotel and grounds are amazing. However, once inside it was so dated ... and not in a good way. It lacked people and there was no noise whatsoever. We think we were the only ones there! We walked to local pub for some atmosphere and live music. Bedroom (no 10) was hideous. Only someone over a century would half-like it. The bed was not a double and we kept waking thinking we were going to fall out!!Breakast was delicious!! Although we were the only diners until 4 lads turned up. I overheard them saying ... what an odd hotel - should be turned into a care home.
This hotel was quite striking when we entered the grounds and in particular reception too - very grand. The room looked impressive at first (4 poster bed) but the rooms were quite dated, the bed was uncomfortable and this hotel is in need of a refurb. However, we were only sleeping there for a few hours before our flight so not too much of a problem and price was very reasonable including a car parking fee for a few days instead of airport parking - great for a quick nap but not a good nights sleep - bed was small and a bit uncomfortable! Staff were lovely however.
Stayed for one night before flying & able to leave the car while away . Enjoyed the long drive with statues , beautiful looking hotel ? Booking in was easy . Girls very friendly . No lift , but beautiful staircase . There was a place to store your suitcases which was good for us as we had several & having to carry up stairs would have been quite a task. The room was a decent size small bathroom adequate for one night needed an up date . Quiet location not much noise from planes . Would stay again .
I just fell in love with this place and couldn't believe how close to gatwick we were. Not a plane to be heard. The lady on reception was a real help and booked the taxi to the airport for the following early morning. Had a great meal and champagne in the patio bar, staff great. Slept really well, lovely quiet room, up at 4.30 for 4.45 taxi which sadly dident show !!! Phoned taxi company and they sent one but made us very late and had to run to gate !! Very stressful. I see from other reviews that people have had similar problems. Can't fault hotel, but maybe confirm your taxi booking. This was not the receptionist fault as she booked it in front of me,but sadly lost in translation somewhere. Spoilt our stay 😣
We stayed here for one night whilst attending a wedding at the hotel. Very nice room, overlooking the terrace, and well appointed. Venue was well decorated for the wedding as was the area where the reception was held. One downside was that we arrived mid day having left our home early morning. We asked if we could have some tea and also some sandwiches or something to eat. We were told that because of the wedding there was no-one to make any sandwiches so we had to go hungry. had we known we would have stopped at a local pub. There is another slight problem with the hotel in that all the bedrooms are on the 1st or 2nd floor and there is no lift, so if you have mobility issues, you could be stuck. Large car park, which is also used by people leaving their cars to fly from Gatwick. Very little noise from the aircraft. I would give the hotel about 7 out of 10.
This small country house hotel is a 10 minute, £10.00 taxi trip from the airport, but could be a million miles away. Previously a private residence the house is quite stunning in its beauty. We loved the wood and stained glass interiors. We chose from the bar menu and ate on the terrace watching a spectacular sunset. Sadly we left before breakfast. Parking the car was included in the price. We shall stay here every time we fly from Gatwick
We came here for afternoon tea on 27 August to celebrate our mums 75th birthday. We had never had afternoon tea before and it was lovely and delicious. We sat on the patio as it was a beautiful sunny day which looks onto gardens and on to fields. The hotel is set just off of Charlwood Village and its very peaceful. My only slight criticism was that we had to go and look for staff when we wanted anything and when I asked to pay I had to be told where reception was as this is tucked away, this should be signposted better or put into a more prominent position. Overall it was scrummy and most of all our mum enjoyed it
My husband and I stayed here the night before our early flight from Gatwick and as a cheaper option I would recommend it. The staff on the front desk were polite and helpful during check in, booking us our taxi for 3am to the airport and informing us to use the same service upon return for a fixed fare. Our room was clean and comfortable with a lovely view of the fields, it was so nice to be able to relax in the evening in a hot bath (cant beat a scorching hot bath, wins over a shower any day). As we were leaving early we didn't get a chance to try any of the food as we ate at the pub down the road and played a few games of pool. My only niggle is the trees surrounding the car park (obviously not the hotel's fault as such) but the car was a complete mess after just a week being parked. This wouldn't stop me coming back though.
Our 4th stay and after a disappointing time last year this exceeded expectations, from start to finish. Lovely staff, an excellent room and a good night's sleep before flying from Gatwick. The £10 taxi to the Airport was efficient and our car parked up for a week was where we had left it in the car park. Every member of staff was friendly and helpful, and the surroundings and Hotel itself are beautiful, which make for an excellent start to a holiday. Look forward to a return visit.
All I can assume is that the management of this hotel ride on the back of its proximity to Gatwick and the fact that people need accommodation for local events for which there are limited options. We had booked a night here for a local wedding and arrived to a very underwhelming welcome. Turns out there were three weddings locally. The receptionist greeted us rather grumpily and we were given a key to make our own way up to our room. Despite being fully booked, there appeared to be just one member of staff on duty, so of course the sandwiches we then ordered for our room only turned up as we were leaving for the wedding. Frankly, I don't want to be told a hotel is understaffed in a situation like this, it shouldn't be the problem of the guests. The rooms are badly equipped with no thought as to how they will be used. The only mirror sits low over a dressing table away from any natural light with nowhere to sit. The rooms are dirty and there is no shelf space, just a solitary wardrobe. The bathrooms are pokey. And who uses a trouser press these days? Which is all a great shame as the grounds are beautifully kept and some of the reception areas downstairs are quite charming. It wouldn't take a great deal of expense or thought to improve Stanhill Court, but you can't help feeling the management are simply too lazy. If you are looking for good accommodation in the Charlwood area, try Trumbles, a modest B&B in Charlwood where every effort is made to ensure guests are well looked after - and it's spotless!
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 443 reviews