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Russ Hill Hotel

3.0 out of 5.0

Recent guest reviews

Nice hotel good buffetxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

The inside is quite rustic...has a characteristic smell of old finished wood. The rooms are clean, beds a bit on the firm side. If you are willing to pay extra has good breakfast and dinner buffets (breakfast normally 9.50 and dinner a bit more).

From the first minute we stepped into the hotel we could see it was not going to be like others. No wifi firstly, which was very frustrating even trying to get on line in the lobby. No flight info on the TV which was out of the arch! Small room, bed was not comfortable, very creaky. Bathroom needed a coat of paint and walls sanded. The whole place needs a major overhaul. The dining room looked quite nice but we didn't go in. Coach loads of people. No shuttle bus to the airport which was six miles away and it was very poor for a hotel that boasts airport service. Would not go there again.

I was overwhelmed by the old musty smell and the staff was scary. The room was the kind you don't want to put your feet on the floor, the furnishings were outdated and tacky and my husband was checking the bed in the middle of the night for crawly things. I really have no idea why they are a 3 star.

Although this is a hotel it seems more like a little B&B. It is in a remote part of town. They provide a free shuttle from the Gatwick airport to the hotel. The shuttle from the hotel to the airport is £5 per adult, which is a little expensive but you can catch a train from the airport, which helps you get out & about. They have a bar that we enjoyed. The Steak & Chips deal was well priced & very good. Our biggest complaint was that the description said internet access included which we took to mean there would be internet in the room but that was not the case. They do have free wifi available in the public areas but not even hard wired in the rooms.

I have long frequent flights, where lack of movement and uniform spaces are the main drudgery. I picked Russ Hill Hotel Gatwick to spend my stopover between Dubai and Bridgetown in a bed close to the next terminal. But I ended up walking along a lush forest path (Glover's wood) in the English Surrey. The wood is just few hundred metres from Russ Hill Hotel and it granted a solid break, a visual and rhythmic pause. The hotel itself was in a structure that blended well with its surroundings, although nothing in the accommodation itself was extraordinary: with a room that did not stand out for cleanliness. I even began my stay with the disappointment of discovering that the shuttle service was not as complimentary as promised: the outbound trip - from Gatwick to Russ Hill - is actually free of charge, but if you are to return to the airport you are charged 5 pounds, 7 if you pay by credit card. Although this unexpected charge was introduced in unapologetic fashion by rather unsynpathetic hotel staff, the initial letdown did not undermine the overal pleasure of my sojourn.

Bathroom is very small like also the room! the bed is not confortable.

Charlwood Horley England

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 24-hour front desk

Located 1.7 mi (2.8 km) from Gatwick Aviation Museum, Russ Hill Hotel is within a 15-minute drive of Ifield Golf Club. This 190-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking. Near the airport, the hotel is also within a 15-minute drive of Archway Theatre and Broadfield Stadium.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with English breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All 190 rooms provide coffee makers and desks. For entertainment, guests can expect to find TVs. Bathrooms have hair dryers and free toiletries.


Property features

Russ Hill Hotel features free WiFi in public areas and a garden. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for GBP 9.00 per vehicle one-way. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area and a fireplace in the lobby.

Room options

Single Room

Twin 1 | Sleeps 1

Twin Room

Twin 2 | Sleeps 2

Family Room

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

22% of guests recommend this hotel

Total of 2212 reviews