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Russ Hill Hotel

3.0 out of 5.0

Recent guest reviews

Came here before our flight to Benidorm. Went too the bar for a drink and the staff were really polite. If the bar was a pub it would be our local. Room was tidy, decorated well and cozy. All the staff we came across were polite and friendly. Taxis were ordered at arrival. All in all a great hotel and we will definitely be back.

The stay here was part of our package deal and I have to say I was disappointed! The place felt damp and the rooms dated. Ok negative points first. Cold / damp feeling throughout the hotel. Basic rooms TV wasn't working. And only 2x20mins free wifi. Still a £9 taxi to airport! Positives Staff were helpful and friendly. Tea and coffee available in the rooms. Food was all you can eat and was very nice! And only £9 onward fee to airport! This place is great if you're on a tight budget (as I am most of the time) but don't expect too much. I have to say for an overnight I would come here again but any longer probably not.

Stayed for 1 night, room very small, very old fashioned, had all basic needs. Had evening meal, not the best!!! Warm veg soup, smoked mackerel, roast pork & turkey, dry as your old leather boots. Roast spuds, nice & soggy, veg no flavor. Gravy, thick mess. Variety of brought in gateaux, very good, cheese & biscuits all good. Also, veg curry, cottage pie , chicken burgers if you fancied it. It's only a 1 night stay, before your holiday. Enjoy

Stayed here for one night pre flight in a package that came with the parking. This is a three star hotel and you get what you have paid for but I have to add I think the whole thing is good value. The room was small but very functional and ample for one night, I had prepaid for a buffet dinner which was fine with a reasonable choice of food.

I booked this hotel only because I needed to be close to Gatwick for a early morning flight and as it was snowing in the UK at the time I thought it was better to be safe than sorry The hotel is ok for the amount you pay it’s not five star but you are not paying 5 star money The room was a reasonable size and clean The bed was very comfortable As a short stay I would recommend this hotel Only draw back for me was the fact that is was still a little way away from the airport and the roads to the airport where only B roads but still managed to get there with no worries On the plus side a eat in the restaurant at this hotel and the food and service was very good Can recommend the scampi

Was travelling to Gatwick so needed a place to stay over. This showed up as one of the cheapest hotels so I booked a single room. The room was very small, but I could not moan because it was only 1 night, cost £42.00 and was super clean. The staff were polite and helpful which is always a bonus. When I got into my room the power was out and the maintenance sorted this out within 10mins. It was nice to see the issue delt with so fast. This hotel could do with some TLC in some areas, but I would not have a problem staying again.

Good location for stop over before flight from Gatwick. Room was very small tho with no window. Full size bathroom. En suite Hotel has restaurAnt and bar Car parking available on site also Didn't eat but see the menu offered plenty of choice

This hotel is tired and a bit dated but provides excellent value for money. We stayed one night with 2 rooms and 2 weeks parking. Yes, the hotel was a bit cold in the communal areas ( we needed to wear a coat in the bar!), Yes it was tired, but for a clean bed for a night in a warm room it was fantastic value for money. The car was parked in a marked bay and we took our keys so knew it would stay there. We paid £10 each for a 3 course carvery that evening which was beautifully prepared, displayed in clean and hygienic conditions with a choice of starters and deserts plus a selection of cheeses. If we can guarantee the same value for money we will definitely use this hotel again. For one night it was excellent value.

Stayed here for one evening in late feb as i had an early flight. Paid 59 quid mainly because of the parking (had to pay 18 quid for the taxi there and back so call is 80) and recommendations from family who have used it before. The car park is a lottery and at night was confusing. Rooms are very small. Bathroom was clean and adequate. TV small but worked and seems to be from the victorian times. Bed was creaky but comfy and that to be honest is the best thing about the room. Sheets were very itchy and it was one of the worst nights sleep ive had. Just what i needed before a flight to mexico (if i can afford mexico i can afford a better hotel right? Wrong.) Pillows were very small and was a marathon distance to the reception to ask for more. Felt sorry for all the rooms off the main corridors and next to steps. Pros - cheap for an overnight stay and 10 days parking - Good shower to feel fresh after a rubbish nights sleep - Has a bar - clean Cons - Horrendous nights sleep - itchy bed - free for all parking - Dining hall looks like a prison and overheard (can't confirm) customers slate the food - Have to pay additional money for a taxi but it is stated on booking - Out dated - Need a complete overhaul -Not ideal for people who are big boned people. - Some rooms require an extra days holiday to reach. As mentioned family members stayed here previously and had stayed days before and had no issues. Seems to be a few rooms that are nice but most are what the reviews say they are. "What are people expecting?" a room to be clean, comfy, and gives you a good nights sleep. 2* For being clean and in good order (everything worked)

Bed sheet dirty, fluff, dust on floors around bed, dust hairs and dirt on cups kettle! Curtains ripped, dirty..... Glad was here to just get head down for 3 hours never again .... Came out feeling dirty!

Charlwood Horley England

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 24-hour front desk

Located 1.7 mi (2.8 km) from Gatwick Aviation Museum, Russ Hill Hotel is within a 15-minute drive of Ifield Golf Club. This 190-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking. It's near the airport and also close to Manor Royal Business Park.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a English breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

All 190 rooms provide coffee makers and desks. Guests can enjoy WiFi and TVs. Bathrooms have hair dryers and free toiletries.


Property features

Russ Hill Hotel features free WiFi in public areas and a garden. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for GBP 9.00 per vehicle one-way. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area and a fireplace in the lobby.

Reviews from Trip Advisor

Trip Advisor aggregated rating

22.0% of guests recommend this hotel

Total of 2387 reviews