Novotel Surabaya Hotel & Suites places you within a leisurely stroll of Surabaya Zoo and Mpu Tantular Museum. This 4-star hotel has 215 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool. Also close to this Surabaya hotel are Surabaya Town Square and Royal Plaza Surabaya.

Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.

Rooms

The 215 rooms are air-conditioned and have an array of amenities, including sofa beds, minibars, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free bottled water, safes, and desks.

Property features

Guests of Novotel Surabaya Hotel & Suites enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for IDR 700000 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a fitness center, a spa tub, and a sauna.

Highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Novotel Surabaya Hotel & Suites features an outdoor tennis court and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. 10 meeting rooms are available. This family-friendly hotel also offers a children's pool, a spa tub, and a fitness center. Complimentary self parking is available on site.

  • Pool sun loungers 
  • Number of meeting rooms - 10 
  • Tours/ticket assistance 
  • Dry cleaning/laundry service 
  • Total number of rooms - 215 
  • Fitness facilities 
  • Arcade/game room 
  • 24-hour front desk 
  • Children's club (free) 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Full-service spa 
  • Free WiFi 
  • Computer station 
  • Laundry facilities 
  • Meeting rooms 10 
  • Garden 
  • Terrace 
  • Picnic area 
  • Poolside bar 
  • Luggage storage 
  • Restaurant 
  • Outdoor tennis court 
  • Year Built 1995 
  • Free self parking 
  • Sauna 
  • Spa services on site 
  • Spa tub 
  • Children's pool 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Laundry facilities  
  • Arcade/game room  
  • Playground on site  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Bathtub or shower 
  • Premium TV channels 
  • Air conditioning 
  • Free bottled water 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Television 
  • Desk 
  • Sofa bed 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Janggala Restaurant - Onsite brasserie. Guests can enjoy alfresco dining (weather permitting).

Dahana Lounge Bar - This bar serves light fare only. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Racquetball/squash on site 
  • Basketball on site 
  • Horse riding/rental on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is Noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: IDR 86777 per person (approximately)
  • Airport shuttle fee: IDR 700000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 210744 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Novotel Surabaya
  • Hotel Surabaya
  • Novotel Hotel Surabaya
  • Novotel Surabaya
  • Novotel Surabaya Hotel
  • Surabaya Novotel
  • Novotel Surabaya Hotel And Suites Java
  • Novotel Surabaya Hotel Surabaya

We should mention

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.
Sorry, we seem to have had an issue loading our review content. Try again?