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Pailyn Pitsanuloke

3.0 out of 5.0

Recent guest reviews

We're creatures of habit, and we've been staying at the Pailyn for many years whenever we pass through Phitsanulok. It's not the most modern place any longer, that's for sure, but it's still better than the other hotels we've occasionally tried. The rooms are not as large as the recent fashion expects, but the ones with a view over the river are the best in the city. It's clean (mostly) and the staff are experienced, friendly and helpful. Breakfasts are as good as you'll get around here, especially if there are government meetings happening, and if you don't feel like going out in the evening the Thai food in the restaurant is surprisingly good with several local dishes.

We searched for a cheap place in Phitsanulok, because we missed the last bus to Sukhothai. We found a cheap price at booking.com and decided to check it out. The ladies at the front desk spoke no English at all so communication was not possible. They offered us a much higher price so we decided to check another hotel and then book the room in Pailyn Hotel online if we wouldn't find something better. While we walked outside the manager came running and asked us in good english why we didn't stay. After some haggling he offered us the same price we saw online and we accepted. However, we did not get a breakfast coupon. Since we were already sceptical, we put the price he offered us on the sheet and wrote down that we are three persons. The room was clean, but the extra bed was really uncomfortable. During checkout the next day, the English-speaking manager was not there and of course they had stapled some document on our receipt that said we had to pay more for the extra bed (the manager told us several times that this was included and his English was nearly perfect so there is no chance that this was a misunderstanding). After trying to argue with the person on the reception and getting him to call his manager, we just put the money on the counter and left. Never again!

I've stayed here before, mainly because it was one of the easier hotels to find, however this time, I think it will be my last. It use to be a top end place, but it's getting a bit dreary and very dated. For a start, parking is limited and hard to get in and out of, especially if one has to reverse out into a very very busy street in the morning, it's close to a school and all manner of cars, motorbikes and walking kids make getting out difficult at the wrong time of the day.. The lobby is dark and dated, there are two dining areas, though it looks like only a band occupies the dining room stage and through some glass doors is the lounge with karaoke.. The staff are nice enough, not really able to converse much in english, but.. The room.... hmm, it's dated.. the room was clean I guess, bathroom was clean but falling apart, bench tops lifting and cracking, very leaky shower and such. At least the air con worked well and wasn't noisy... The bed was terrible, maybe the staff thought as a farang, I'd like a soft mattress, this one was 6 inches of soft foam you got swallowed up by, gave me a very bad back ache, I will say I prefer the rock hard asian beds, but even in western terms this bed was too much.. There is wifi there, but I found the signal pretty patchy, not much better in the lobby. Breakfast used to be served in the main dining room and was at least a bit pleasant, now, it's served around the corner at the back of the lounge, in a dark corner.. Not much on offer, some sad cold eggs, a bit of fried rice and couple of other Asian things, small toast station, two plates of fruit and sort of coffee. Lucky for me I travel with my espresso machine so I made coffee in my room.. Best not to bother with brekky here unless you're really starving. This was my last time staying here, I'm going to look for greener pastures next trip, there are some better places than this, if they spent the dough and fixed it up, it would a good spot, until then, use it as a last resort

This hotel has clearly known better days but price/quality is still Ok. The rooms are dated but clean and spacious. The staff is friendly and helpful. The breakfast buffet is a bit limited but Ok for a few days. Older but stylish dining room. The hotel is located at 300 meters from the night market and 500 meters from the famous and beautiful Wat Yai.

This is an older hotel, very run down and unsurprisingly very few guests. The rooms were moldy and seemed like they haven't been properly cleaned in quite some time. In addition, we had to avoid the free breakfast since there were flies all over the bread and fruits. The only positive for the hotel is that the free wifi was surprisingly efficient (maybe because there were not that many guests). There is also a loud disco downstairs in the hotel lobby and the music could be heard in the room until late at night. The area is also pretty deserted and it seems that most of the activity in Phitsanulok has shifted away from the downtown area towards the new shopping malls on the main highways, which have many of the newer hotels.

We were staying overnight and it was a good hotel for a cheap stopover. Large room with a balcony and amazing view although the lighting was terrible and we were unable to read properly once in bed. Nice location only a few minutes in a tuk tuk from the railway station. When we were there there was no atmosphere and few other people in the hotel so went to the Toplander Hotel for drinks in their lovely hotel lobby - it was a Buddhist festival and everything else was shut up. Breakfast not very good. OK for a night.

We stayed only one night at this hotel because we had another city to visit the next day. The room was large and had a balcony. Clean but rooms need to be renovated soon. Breakfast buffet and restaurant food was delicious. But the service is not good in this hotel. No one helped us with our luggage when we arrived but helped us when we went!! Wifi password did not work when we tried to connect. The restaurant has plenty of dishes to choose from and western food as well. Slow service when there are many customers. Studio 54 the very popular hotel disco, really great! The location is very close to the river night market and the train station. There is a taxi rank at the airport and cost 150 baht to the city. Airport transfer from the hotel to the airport, various costs. Good value for money if you can find discounts for this hotel.

Stayed for 4 nights. 5 minute tuk tuk ride or 10 minute walk from train station. Staff friendly, but limited in English. Very large room with lots of furniture. Good size bathroom with bathtub & toiletries. Balcony over looking the city & a couple of wats. King size bed with comfortable sheets & comforter. Bath/shower water only got warm, so could not enjoy a hot bath. Many electrical outlets, even in the bathroom. Wifi was not good. Was slow when working, but often could not connect. Location is very good, as it’s close to most of the city’s attractions. Overall, we recommend but would highly recommend if the wifi worked well.

I did not stay in this hotel, but I stumbled into their restaurant while searching for something else. We ended up eating there and while it was somewhat overpriced, the musical accompaniment was totally worth it. Yes they sound like kermit the frog, but have you seen a muppets movie? It was a live performance of such misty old timey hits as Imagine and Woman by John Lennon. A smattering of Beatles songs, and some other awesome numbers that were heavy with nostalgia. It was a gem in terms of cultural experiences and made the night truly one to remember. ps the waiter guy is kinda slick/sleazy, but it adds somewhat to the charm. And the staff generally are extremely serious and proud about how fancy the place is. Be prepared to have your napkin placed on your lap and to be really waited upon, especially if you order drinks.

The hotel is 20 minutes peacefully walk from the railways stations, which is very important if you come with an late night train. No taxi , nor tuck tuck.... Rooms confortable for the price and the time I spent. Free shutle during normal hour, to bring or to pick up you, from railways or bus station Good breakfast

38 Baromatrailokanart Road Phitsanulok

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour front desk

Pailyn Pitsanuloke places you within a leisurely stroll of Wat Nang Phaya and Wat Phra Sri Rattana Mahatat Woramahawihan. This 200-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. Folklore Museum is also 1.2 mi (1.9 km) from this Phitsanulok hotel.


Dining

For your convenience, breakfast is available for a fee each morning from 6 AM to 10 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

The 200 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and free bottled water. Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer deep soaking tubs and free toiletries. Desks are also available.


Property features

Pailyn Pitsanuloke offers free WiFi in public areas and a meeting room. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.

Room options

Deluxe Room

Full 1 | Twin 1 | Sleeps 2

Suite

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

48% of guests recommend this hotel

Total of 61 reviews