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Pakefield Holiday Park

2.0 out of 5.0

Recent guest reviews

Never been to a pontins before and wasn't sure what to expect. We just needed a bed for the night as we went to a friends party in Lowestoft. The chalet was basic but clean and just what we needed. Breakfast and dinner was included in the price so cannot complain for the price we paid. Ideal for family breaks, looked like there was lots to do, with at least 3 entertainment lounges. Lots to do for children and next to the sea. It was nice to see extended family's all together. Our two children would think it's amazing, so may take them for a weekend away.

Went. To pontins this weekend for a 3. Day break with my teenage boys . Wasn't cheap as we had to pay half board and for the day passes to use the pool ext . Drove 5. Hours from Teesside to get to this run down scruffy resort . The rooms were tiny damp out dated the tv never worked the place smelt off drains the bathroom well my tallest son couldn't fit in the bath it was that small there were no towels provided . Went for tea which was frozen fish frozen chips I work in a school and it was just like eating in a school dinner hall . The main room we couldn't even sit in stunk off and fags which was ingraved in the 70. Style Carpet the pool closed at 5. So the kids never got to go in as we went out on the Saturday . The queen vick pub was like a morge no tv music plastic fence up inside because the floor was sinking no bar staff on in day . We went out for tea that night and ended up coming home on the Sunday instead off today . Monday the 24. July . What a complete waste off money all that way down to a lovely part off Suffolk to a holiday camp which should off closed years ago . Please anyone who is thinking off booking save your money honest and go stay in a nice clean b& b glad it was just a weekend never again

Been to Pontins a few times now, it is nice for a cheap break, you can't complain as you don't pay much for the holiday. It is getting pretty run down, we went for a 4 day break and played snooker each night and we had to laugh, for the whole 4 nights these 3 empty beer bottles sat on the floor and were still there on the last night!! Rooms are ok, very tired, although we don't watch much TV, you only got BBC1, 2, channel 4, Sky News and Pick TV. Mini golf was good but is never kept clean. They should have pitch and putt but they have never put any flag poles in the holes, so you can't play it. The grounds are getting overgrown and don't get looked after much. The food is good, salad bar is good but they only have one salad station whereas the hot food has three stations, so you have to queue for 20 minutes for the salad and no queues for the hot, what would be better is to have jacket potatoes at the hot counter as well. It is good that you can have gluten free cake and for breakfast they do sausage and toast, you just have to ask for it. We did go on comedy week, the first 2 nights were good, but the last two were not very good. The last night was Ben Langley, I could not handle him for more than 10 minutes he was so bad, we were with our parents who went after 5 minutes. Going on the breaks with the music groups and singers was much better.

We have recently visited again Its still very difficult for disabled people Mobility scooters are not allowed in the main venue or even in the reception area I left mine in the entrance hall, near the toilets and it was removed by the security team. Which meant I had to ask another guest who I didn't know to go and retrieve it for me I can't walk from the outside scooter park into the main venue. The dining room has a sectioned off area for disabled people, which makes people feel quite segregated. I would not recommend this venue for anyone with mobility problems. The food remains cheap but plentiful. Best option is the salad bar for dinner Breakfast is again not good quality but plenty of it Britannia seem to trying to cut costs at the expense of the guests, even the swimming pool was cooler than before.

We have just returned home a day early as we couldn't stand another night. We had booked when my Mum and Dad and Brother and Sister in Law had so that we could have a nice break together. The first night that we went into the dining room, we could not find a table to sit at, eventually one couple were leaving and we had to jump in before they had completely left it. We then went to the food stations, and I thought that they were clearing down as there was very little on offer. Next morning we got up and showered, but the drainage was so slow I thought that the shower tray would over flow, the towel rail which was holding on by one screw also fell to the floor. We went to breakfast and found that it was no where near the chaos of the night before. We went to reception to ask for more pillows as the ones that we had were so thin, but the these were the same, they all drastically need replacing. In the evening we went to the Cabaret room which was extremely hot, humid and sticky. Day 3 We went to breakfast and it was fine and went out for the day. When we returned we went into the dining room, just myself and Husband it was even hotter than the Cabaret room the night before, there was no windows open or Air conditioning. We had to leave as it was far too hot to eat in there and I felt light headed. My Brother and Sister in Law went after us and due to the heat my Sister in Law vomited when only having her soup, it was then that the windows were opened. I went to reception to ask why the air conditioning was not on in either of the main rooms and was advised that they did not have it! The final straw came today when someone said that an elderly gentleman had been besieged by security officers for putting his hand on a chair which was holding the door open (being held open by the chair to let air in). I had seen earlier in the evening one security officer in particular removing the chairs and closing the doors, on one occasion he 'flung' the chair and closed the doors again. We would never return to Pontins.

We went to Pontins Pakefield for the 80s weekend. The site is situated just outside Lowestoft which is about 3 miles from the town centre. Morrisons supermarket and McDonald's are within walking distance. Site is well maintained with large showbar which has great happy hour drinks offers 12noon to 7pm. Accommodation is basic but functional. Like the previous review we did have a issue with a group of noisy guests which was dealt with promptly and efficiently. The food is many respects is very good with different options plus tea coffee juice etc. Entertainment is where Pontins is excelling themselves it was really goodbye especially Nathan Moore on the Saturday evening. The atmosphere was electric... We visited the indoor swimming pool which is perfect for chilling. There is a kids pool so and also slide. Games room is great for snooker, darts etc. Beach entrance is now open and worth a visit. Beach is very good. We were gutted to leave and wished we had stayed longer. We did book to do the 80s/90s break before we left in November- £59 each 3 nights half board wow! Highly recommended.

I felt the need to write a review for Pontin's Pakefield because I am shocked at the number of negative reviews about this place! We paid £75 each for a 3 night stay for the Adults Only 80's Themed weekend - which includes Breakfasts and Evening meals.... what are people complaining about?! Cannot fault the staff, everyone we saw were polite and took the time to say hello to us even when just passing us by. When we arrived there were a group of middle-aged female guests in the room opposite and let's just say they were less than desirable company - shouting, swearing, already far too drunk for early evening..... and it's not because I'm boring - I'm in my 20's so if they were too much then trust me they were - especially when one woman decided it was acceptable to strip completely naked! However we went straight to the reception to ask to switch rooms and explained the reasons why. The staff member did not make a fuss just helped us switch rooms and was very polite and helpful - we got moved to another room and the security team were sent over to the area we were previously put as a large number of people had complained. The situation was handled really well and I wish I had got the staff member's name so that I could email and thank them - but unfortunately I didn't think to get it at the time. The rooms are basic, but clean and functional a perfect base for a holiday, with crockery, cutlery, mini cooker and a fridge so more than you actually need!.The rooms are fine as a base place to stay and I did not see any of the negative things about either room we had - I feel like people purposefully look for anything negative instead of enjoying themselves!! Breakfast and evening meals were great, there was also something for me being a vegetarian and could not complain. There were always 2 choices for dinner (5pm-7pm) plus a vegetarian option and jacket potatoes and salad bar. Also a range of deserts and drinks machines. Breakfast (8am-10am) was choices of cereal, yoghurt and fruit, toast with jams / spreads and of course the full english. Everything was great could not fault it at all and cannot see how anyone could! The entertainment was great, singers and disco - again cannot complain. There was access to the beach which is beautiful, soft sand - a lovely walk - also clean and tidy with the Lighthouse overlooking which is run by volunteers who were more than happy to have visitors to see them. We didn't use the swimming pool due to not having enough time but there's lots to do like a games room, swimming, arcades and we went out in the car to Gt Yarmouth and up to the Norfolk Broads which was really worth doing. Overall we had a fantastic weekend and could not fault it - we would highly recommend it for anyone who wants to have a cheap getaway and can understand that you're not going to get 5* bed and board when paying £75 for a 3 night break! The quality of everything was actually a lot better than I expected for how little we paid - and we cannot wait to go back to more of the adult only breaks!

Just returned early having booked 2 nights. Stayed one night and that was enough. Cannot say one good thing about this place. The room was like an oven. I can accept that we had to make our own beds up but not the stained mattress and stained duvets. The whole place was run down looking and everywhere had that "uncared for" look. The food was terrible. Chicken very dry and little bits of scampi in large batter cases. Thought we would take a look at breakfast before walking out. Sorry to say it was absolutely tasteless. The worst part being, my husband is a Blue Badge holder as he cannot walk very far. We managed to find one parking spot which was a very long way from our chalet. Despite there being disabled parking spots, only a couple of cars showed their badges. Now back home and vow never to go to Pontins ever again

Stayed here again recently for a select mid week break (adults only). Its great value for money, we paid £120 for 4 nights dinner, bed and breakfast in a classic apartment for 2 adults, that's just £15 pppn. The classic apartment could definitely do with a spruce up, but it was ok, everything functioned fine and plenty of hot water for showering. The food hall is very canteen like, but it's easy to make a meal with the selection provided and it's eat as much as you like too, with lovely views out to sea whilst dining. Lots to do whilst on site, we played darts, snooker, table tennis and short mat bowls in the games room, had a round of crazy golf and enjoyed a swim in the pool, other activities and entertainment we joined in with in the main show bar included Hoy, quizzes and bingo and we watched the evening cabaret each night too. Had a stroll along the beach in the sunshine which is just a very short walk away albeit down a steep pathway. Have previously stayed in a club apartment, which is of a higher standard than classic, where you pay a little more and are also provided with bed linen & towels etc, and have an earlier check in time too. Maybe Pontins should charge a bit more to all guests and spend the money upgrading the classic apartments and site. Overall we were happy with our stay and will be returning in the future.

My husband and I have stayed at Pakefield many times and always enjoy it. We were there in May and returning in October. Tried to book (with a code) online, but couldn't. So then booked by 'phone. No problems, except.............. we always book a 2 bedroomed apartment but was told that now you have to pay an extra £15 for the second room. Is this why I couldn't book it online? I have never read this rule anywhere and was shocked. I mean, it's still good value but I don't understand. As most of the guests on adult only weekends are more mature couples and you only have a limited amount of single rooms, if you want to book a single room and there are all booked do you still have to pay an extra £15? Could someone please explain? Thanks

London Road Lowestoft England

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Kessingland within 2 miles (3 km) of The Seagull Theatre, Pakefield Holiday Park is within a few miles (5 km) of East Anglia Transport Museum. This 414-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. The Marina Theatre and Lowestoft Harbour are also nearby.


Free buffet breakfast is included with your stay. Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/café.


All 414 rooms feature coffee makers. Guests can expect to find free WiFi.

Property features

Pakefield Holiday Park offers an indoor pool, an outdoor tennis court, and free WiFi in public areas. If you plan to drive, free parking is available. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Additional amenities include an arcade/game room, a gift shop, and an ATM.

Room options

Twin Room (Adults Only Room)

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

51% of guests recommend this hotel

Total of 1377 reviews