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Pakefield Holiday Park

2.0 out of 5.0

Recent guest reviews

stayed for 3nts 60s weekend with friends was surprised how good the entertainment was. Good points, breakfast was very good lot of choice dinner only choice of two items but was ok , entertainment was very good at night and even the daytime entertainment was not bad. half price drinks and bar service was excellent. Bad points. Only negative was the chalet badly in need of updating matched the 60s weekend haven't changed since I last stayed at a pontins 25yrs ago,i did at least expect a working tv in the chalets but when we arrived we found out most of the chalets did not have a working tv. To sum up our break I would say it was value for money you get what you pay for and well done to all the staff who worked very hard and very helpful.

Thanks Pontins for 3 days in a proper holiday camp! Very enjoyable for a 61 yr old who spent so much time holidaying and working at Butlins. I would say that Pontins are more authentic than Warners or Butlins and that makes them cheaper which a plus. We went for the Marti Wilde weekend and boy was it packed and did we party.. A star for the entertainment, one for the food, one for nostalgia (amazing) and one for the staff. Fortunately our designated chalet was not ready but the staff on reception were kind and helpful. The next one was so quiet as we were the only people in the row! Some brand new equipment in there, fresh decor and curtains, only the shower was a bit grim. The chalets seem to vary alot. Anyway, thanks Pontins, keep up the good work. Best wishes for your future.

Went for a 2 day Turkey and Tinsel break and when i got there i was referred to a sign on the door telling everyone that the TV'S weren't working , Had i known in advance i could have taken a radio or a DVD player but it seems that isn't the pontins way. I foolishly expected some kind of Christmas food to go with the naff decorations and the Christmas music but all that was on offer was stale mince pies on a plate at reception Not a Turkey or a roaster in sight , Perhaps i misread it and it was a Dickensian themed break when everybody got nothing and there were no Tellys I only stayed the one night and i won't be rushing back i fell totally conned

We got a weekend away on a Sun promotion, I don't even know how to say how poor the rooms were. We walked through the door of the horrible looking building and the double bed was in front of us, with a bunk bed next to it, and tiny little kitchen area in the same tiny cramped room and a disgusting tiny bathroom. So dirty I didn't even want to use it. You dont get sofas or a living room, or a seperate kitchen, yes you read that right, your all cramped in 1 room, sitting on the edge of the most uncomfortable bed to watch the tv. We went on this holiday last year and I kept forgetting to do a review on it. I still can't belive how bad these rooms were. These are the worst rooms I have ever stopped in. I literally wanted to go home the moment I got there. I have stopped in budget hotels, luxury hotels, camped in tents, but this is the worst accommodation ever! The mattresses had springs all over popping up, I had to lay a duvet on it and could still feel the springs. It still makes me angry that they can even offer these rooms out. So anyway the rest of the resort was ok, good kids activities, didn't use the pool, arcades were really good, entertainment was good. Please just don't stop in these rooms, it was the first park we had done and it put me off ever going to one again. I saw the sun deals again and booked the parkdean nodes point we have just been to, and for the same money we got a lovely chalet with 2 seperate bedrooms, seperate kitchen, so clean, seperate bathroom, clean, living room with sofas and table, world's apart and restored my faith in holiday parks. I have done another review on this.

The Chalet is rather dated,but clean and tidy,very good value for the weekend,excellent entertainment all weekend with headlining on Sunday night Marty Wilde and the Wildecats.The food was plentiful and lots going on during the day,will definetly go again

My kids (age 5 and 7) went to Pontins over summer and were desperate to go back again as they had such a good time. When I said to them we could go to Haven at October half term (as normal) they both asked if they could go to Pontins instead. I was a bit worried beforehand having read a lot of the reviews on here but tried to keep an open mind. On arrival we were given keys for two chalets (174 and 175) linked together by a connecting door. The kids were delighted as this meant that they had a tv in their bedroom (something they don't have at home) and their own bathroom as well. The chalets were basic but both were very clean. The bedding provided was very slippery so we used the duvets as an extra layer on top of the mattress and used our sleeping bags with the pillows provided. The tvs in both chalets worked. The food hall reminded of a school dinner hall but the food was very good. Each day at breakfast and dinner the three of us easily found something that we wanted to eat and I really liked the coffee too. I also loved that I didn't have to cook, so it was a holiday for me too, and there was no worrying about having to entertain the kids as they waited for food as you just queued up and had your food within minutes. We stopped at the Morrisons nearby and got some lunch bits as there is a fridge in the chalet. The kids and I loved the entertainment. The blue coats work so hard at keeping the kids entertained. My two loved the kid's club each night, pumpkin carving, the talent show, bingo, the halloween parade which was great as people around the camp got involved too as well as the shows in the main hall each night. They also liked the park, beach, amusements and the little soft play too. The swimming pool was really good too. My son loved the flume and my daughter loved the floats. Both of them really enjoyed the Skull Island inflatable as they have never done anything like that before. My daughter is very shy and the lifeguards were brilliant at encouraging her and helping her when she got a bit stuck. The only negative experience we had was when a much older lady, who had clearly had too much to drink, came in to the toilets, skipped the queue and said in a loud voice "don't children EVER go to bed in this place?" I asked her "why should children not stay up later on their holidays?" She was very rude and part of her reply was "well there's late and there's LATE." I wont write the rest as it was too rude. I was gobsmacked as it was 8:30pm during half term and the kids entertainment was still on. In my opinion she behaved far worse than any of the children we saw all week as not one child we saw was rude or argumentative. If you have a problem with children why would you go to a family resort in half term? I always went to Haven as a child so had been doing the same with my own children but I have to say we will now definitely be coming to Pontins every time we go away. Pontins is how I remember Haven as a child with all the entertainment and friendliness of the other guests but Haven isn't like that now. Pontins is excellent value for money and we will definitely be back again soon. Thanks!

Think people on this site must be going to a different place to me. Thank-you pontins yet again for a lovely holiday, apartment very warm, comfy bed, large bathroom, tv didn’t work but I don’t go on holiday to watch tv, entertainment good, food good, ate so much I now need to go on a diet.

I bought a 2 night voucher on Groupon and what a disaster it was. In fact we stayed one night and left the next morning. I'd purchased sheets (£8) and on arrival found I should also have purchased towels. Asked if I had booked with, which I hadn't, I was told I could buy them from the shop or BM Stores. We chose the latter which cost us £14 for 2 bath towels. Not a good start and our stay got worse! The buffet was poor - jacket potato was okay but my battered fish had a hard coating like sawdust! We retired to the Ballroom for entertainment and sat through an hour of Bingo, which started 30 minutes late, followed by an hour of ballroom, sequence and line dancing! We were determined to give everything a chance and at 10pm a girl in cowboy hat and shorts came on to sing Country & Western. Had she been on an hour earlier we may have stayed but after 5 minutes we'd had enough and left the room. The ballroom had no atmosphere, chairs torn with the foam stuffing exposed and the carpet in the area where we sat was covered in stains. The dining room (canteen?) also had badly stained carpets and the decor had seen better days. As previous posts we also had the old style non-working TV. Don't believe the notice in reception that claims they are experiencing problems with TVs in some rooms. Go back in 6 months - if you dare - and I bet the same notice will be there! Our chalet was tired and the paintwork needed a good clean. The only positive point was the bed was comfortable. We decided not to stay for our second night and left after breakfast. Breakfast was no better than than the previous evening's buffet. Pre-fried eggs, and anaemic looking scrambled egg. Bacon and tomatoes were okay but I felt the sausage was filled with sawdust like the fish. The reception staff were very kind and sympathetic when we said we would not be staying and asked if we wanted to speak to the management. However, we felt nothing we told them could be fixed on the day, a week or even a year. Although the reception staff did say they were working on improving the rooms. So rather than selling midweek winter breaks at knock down prices, why not close for 3 months and refurbish and make it a resort to live up to your advertising. I find your slogan 'born in 2011' very misleading. I envisaged a modern 6 years old resort when in fact it was an old business Pontins took over but never bothered to update. In 10 years this is the first bad Groupon 'hotel' deal I have had and the cost for the 2 night stay is what we would have paid for a 3* hotel for one night anyway. So no financial loss, but a disappointing experience. I gave one star because I had to but that was more for the reception staff and not the holiday park!

I know this is a cheap break but no heating in main rooms and no TV in chalets as most of guests are over 70 if feel this is unacceptable Food not bad plentiful rooms clean but dated if you do not mind staying in 1950s fill your boots

Having a tv that is the old system (not Digital) so we have no working TV in the room (like a lot of rooms on the site), the breakfast was not eatable, most of the hot food did not taste good and if you eat it made you bad, had no problems with the cold food, I think it maybe what they cook it in (maybe too old) but at night food was good for what you are paying (do not know why they can do it at night meal but not in morning! thats that out of the way, the site has room for parking and the room we had was good too (but not all are good) Entertainment good and the bar prices too! we stayed for 3 nights, all staff friendy, all in all if they sort out the breakfast and TVs would be good all round. 눇

London Road Lowestoft England

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Kessingland, Pakefield Holiday Park is within 2 miles (3 km) of sights such as The Seagull Theatre and Africa Alive!. This 414-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. East Anglia Transport Museum and Carlton Marshes Nature Reserve are also nearby.


Start your day off right with a free buffet breakfast. Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/café.


All 414 rooms feature coffee makers. Guests can expect to find free WiFi.

Property features

Pakefield Holiday Park offers an indoor pool, an outdoor tennis court, and free WiFi in public areas. If you plan to drive, free parking is available. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Additional amenities include an arcade/game room, a gift shop, and an ATM.

Room options

Double Room (Adults Only Room)

Full 1 | Sleeps 2

Twin Room (Adults Only Room)

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

51% of guests recommend this hotel

Total of 1493 reviews