Staff came off very nonchalant not very welcoming. Housekeeping is more friendly. 2nd floor hallway looks very dim and unfinished when you first get off elevator. Hotel overall has an older feel. Other than that my only other complaint is the bedding.. there were tears in the sheets and the bed itself was very uncomfortable compared to another hotel in the area. Overall decent for the price. Breakfast is OK.
was there for one night...in at 10..out by 10.....breakfast was decent...
The pool is advertised but closed since a longer period, the sheet that tells you looks old. Our shower was falling apart and you could see the mold was covered with wallpaper.
Nice hotel
Clean and close to highway
The pool was still closed, very disappointing. Should of been stated on website. Apparently it’s been closed for several years. Breakfast they offer wasn’t good. Rooms are clean and large. Beds very comfortable.
cleanliness
Spacious room
Great staff great place to stay, quiet, clean, friendly
My biggest issue was I was never disclosed I would need to pay and additional 100$ to hold the room. So my room was definitely way more than I would have ever paid for. I was told it will be returned to me but there is no guarantee it will $220 for a room no way!!!!
The hotel was clean and the staff was friendly but not overly accommodating, they were a bit stingy with giving extra blankets... Minor things like the closet and the sink drain were broken but for the price it was ok. The location was good it's a short drive to the beach and shopping and dining.
New carpeting. Clean rooms. But room faced highway and heard the traffic. The only way to sleep was to keep the air blasting all night.
Always love staying here. Very spacious, clean, quiet, and convenient location near the highway and Two Roads Brewery!
Quality Suites is a short stroll from Perry House and Housatonic River. This hotel has 82 rooms and welcomes guests with conveniences like free breakfast, a golf course, and free in-room WiFi.
Free buffet breakfast is included with your stay.
Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests staying at Quality Suites enjoy access to a golf course, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Other amenities at this golf hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.
Staff came off very nonchalant not very welcoming. Housekeeping is more friendly. 2nd floor hallway looks very dim and unfinished when you first get off elevator. Hotel overall has an older feel. Other than that my only other complaint is the bedding.. there were tears in the sheets and the bed itself was very uncomfortable compared to another hotel in the area. Overall decent for the price. Breakfast is OK.
Dear Erin,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our complimentary breakfast and affordable rates added to your experience. However, we apologize for any disappointment with the front desk service and the age of the property. We'll keep your comments in mind, and we hope you'll consider staying with us again during your next trip.
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.
was there for one night...in at 10..out by 10.....breakfast was decent...
Dear Kevin,It was a delight to have you stay with us during your recent visit. We're glad you enjoyed your time at our hotel and that you appreciated our tasty breakfast. The next time you're in town, it would be an honor to welcome you back to Quality Suites Stratford.
The pool is advertised but closed since a longer period, the sheet that tells you looks old. Our shower was falling apart and you could see the mold was covered with wallpaper.
Dear Nicole, Thank you for staying with us during your time in Stratford. We appreciate your comments on the shower in your room and will share your notes with our maintenance team for resolution. We hope to host you again one day.
Nice hotel
Dear Jitendra, Thank you for choosing us for your visit! We are glad to hear that you were satisfied with your experience and appreciate your kind words about our facility. It was a pleasure having you here, and we hope to welcome you back in the near future!
Clean and close to highway
Dear Ronald,Our Quality Suites Stratford team is delighted you enjoyed your stay with us. Please come back soon for another fantastic experience.
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.