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Cap Europe

0.0 out of 5.0

Recent guest reviews

Hotel is quite OK with this low price, located in a quiet zone in Strasbourg. not so far away from city center. Tramway station in 200m. Room is OK but the bathroom is a little bit small. But it's Ok for stay in Strasbourg for just 1 or 2 nights.

I stayed just for one night on a weekend in room 600. The city was pretty packed and I wanted to save costs. Paid only 30 Euro for the night online and was surprised to find a really good place to stay. Basic but everything clean and well maintained. The lightbulb for the table lamp needs to be replaced though. Will stay there again for my next Strasbourg visit.

The bathroom stank. It was a shocking,persistent smell. It was so bad that I avoided using the bathroom. When taking a shower one had to open the windows and leave the door to the shower open. The smell was so bad that I was physically sick. When I arrived I thought it was a bad cooking smell but soon came to understand that this was a smell from the drains. There are clearly some issues with the building. I made a complaint,and was informed that the matter would be investigated. I believe that nothing was done. The smell was as bad on the morning that I complained ,when I returned that same evening. The cups,plates and glasses are very basic. I washed everything up in boiling water on arrival. Water for tea or coffee has be boiled in a very dubious looking saucepan. The room itself is basic. The towels are very small and you only get one per person. The internet connection is very poor. The only thing in favour of Cap Europe is the location. It is clear it has been starved of investment.Further when using the WC's in the public areas there was poopy doo in the wash basins.I have encountered this in my local Sainsburys public toliets. I understand those of the islamic faith prefer not to use paper and to wash their bottoms in the sink. This would explain that situation.Perhaps the hotel could consider putting jugs of water by the pan as they do in Malaysian public toliets. Although,public toilets in Malaysia are generally very filthy.

Cheap best describes it. Bathrooms smell of flu gas. Bed is well used. Lighting pre-historic. Changed the linens every two days. Maybe. Worst is no internet signal at all. They have five networks one weaker than the next. Couldn 't even get on in the hotel lobby. I complained day one and they changed my room. Still nothing. 14 days of no internet. I asked at the desk and they said the owners just didn't want to pay to improve it. They are living in the last century and don't understand modern needs. Not sure why people have chosen to run it like this. Cheap.

Personal is very very warm and helpful. They keep on eye your luggages and try to help about everything. Rooms were clean and enough furnished. Bed was comfy. We didn't use but there is a small kitchen in rooms. I can recommend if you catch a good price though you don't have thousands of options in Strasbourg. A little bit far away from center comparison to a not a huge city but the area is not bad. there is a synagog very close and probably it's a jewish neighbourhood. No worries because there is a tram station very close.

I stayed here two nights with my classmates. This hotel was very fresh, the rooms very big and clean. It was not expensive and had a good location. The service was good and the staff was nice! Definitely recommend it!

The location is good, its quite close to the tram station (roughly a 5 min walk) The reception is really nice and open 24hrs a day. The room i was at was okay-ish i only stayed there to sleep because i was in the city by day. The wifi is practically non exsistant and the rooms were cold during the night. The bathroom and the beds were okay. There was a tv in the room but everything is in french or dubbed to french.

The room itself had everything I needed (fridge, small cuisine), but there was not enough toilet paper, the towels were small and especially my forth and fortunately last night, the towels were totally dirty and the cleaner had forgotten to throw water in the toilet. As a result, the whole room smelled badly from the chemicals and detergents she had used... The good thing with this hotel is that it is near the tram station and therefore it is convenient for somebody coming without a car.

Was travelling in Strasbourg for a youth forum, and they booked Cap Europe for me. A real disappointment for me and the other youth delegates. Rooms were tiny, definitely not the impression we got from the pictures. The heater in the room was very weak, so the room was always freezing. We stayed there for a week, and only got hot water on the first day. For the rest of the week we had to shower with ice cold water. Very small kitchenette, with barely any space to move. Hotplates took forever to actually get hot. Cutlery and plates were dirty and sticky, had to wash them once or twice before using. Bathroom was extremely tiny as well, similar to that of an airplane. Shower could barely fit me, with no space to move around. Plus, every time I showered, the bathroom would flood. Also, no wifi available in the rooms. Even if you managed to connect, it would either not work at all or disconnect you after aproximately five minutes. Breakfast was less than average, cold meats and croissants were supplied, but not the regular Continental breakfast one may expect. Our stay was extremely uncomfortable overall. Receptionist was informed and helpful, helped me a lot with the trams and also supplied a city map on which she would draw the simplest and easiest way to get from point A to point B. Hotel was near a tram station.

When people say this hotel smells they were NOT exaggerating. My room reeked of sewage - I couldn't step foot into the bathroom without vomiting from the smell. I ended up checking out two days early because I couldn't stomach more than one night. Of course they make you pay upfront and won't reimburse you. I feel bad for the people that work there - the front desk worker was very nice but her hands were clearly tied and she was dealing with at least 10 unhappy guests at the same time. DO NOT STAY HERE, EVEN IF YOU'RE DESPERATE!

6 rue de Bitche Strasbourg Bas-Rhin

Hotel highlights

  • Walking distance to Tomi Ungerer Museum
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Tomi Ungerer Museum is a short stroll from Cap Europe, and other popular attractions like Rohan Palace are within a mile (2 km). This 110-room apartment welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out. It's in central Strasbourg and also close to L'Oeuvre Notre Dame Museum and Our Lady of Strasbourg Cathedral.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 9:30 AM.


Rooms

Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Free toiletries are also available.


Property features

A local mainstay since 1910, Cap Europe offers free WiFi in public areas, express check-in, and express check-out. Self parking is offered for EUR 9 per night. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This apartment also has laundry facilities.

Room options

Superior Studio

Full 1 | Twin 2 | Sleeps 2

Two Bedroom Apartment, Five Beds

Twin 5 | Sleeps 5

One Bedroom Apartment, One Double and Two Single Beds

Full 1 | Sleeps 4

Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

28% of guests recommend this hotel

Total of 525 reviews