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Cap Europe

0.0 out of 5.0

Recent guest reviews

My standards were very low, but this hotel still didn’t meet any of them. Here’s a sneak peak of your (hopefully not!) hotel room - broken toilet, stairs with vomit on them, dirty bowls in the wardrobe, empty cola bottles, broken shower rails and the laziest service in Strasbourg. Regards to our broken toilet, we did complain in the morning however later (6pm) still nothing has happened. We did complain again and in fact the receptionist did put us in a better room. However, the hygiene of the place is the worst I ever saw. I can confirm that there was actually free wifi, however during my whole stay, I never managed to connect/load a website. We also had to ask several times for towels as room keeping took the dirty ones and didn’t replace them. To any future visitors, please ignore this hotel and choose a way better budget hotel like an Ibis.

Very cheap but also very basic facilities. Think of a cross between student accommodation & a caravan and you'll get the idea! Positives: Good value for money, 25 mins walk to Cathedral ( rather than 10 mins stated), clean, maid service & clean towels daily, comfortable beds, fridge, kettle provided ( but we had to request it), friendly staff, quiet- no traffic noise. Negatives: Wi Fi is extremely poor, kitchenette is a Health & Safety hazard with electric hob too close to overhead units-evidence of heat damage; kitchenette very poorly equipped-not even the basics such as a tin opener; bathroom was more of a plastic pod with no working extractor fan so smelt of mould (although it was clean), no toiletries provided, toilet hinge broken & not repaired throughout our 4 night stay despite us requesting this daily; small tv with only access to French terrestrial channels; very poor ventilation with no air conditioning- would be extremely hot in summer & probably very cold in winter. Conclusion: You get what you pay for!

Our room looks nice at the beginning... but then we realized that literally everything in the room was broken. The bathroom was not a proper bathroom but looked more like a caravan one, all made up in plastic and very, very narrow. The room too was very narraw, and since it was an hot day was almost impossible to stay in there because it warmed up too much. Also the position is not very good (about 20-30 mins by foot from the city center). But... for 16 euros each, I'm afraid we should have expected something like that.

The hotel seems fairly new inside, flooring, kitchen area and walls looked like they have been done recently. However, the door was tilted and wouldn't close easily, one window was broken and we couldn't open, mould in the shower. The fridge was making a lot of noise and we could hear noises from upstairs and the hallway. Also, the last day my towel had an old blood stain, apart from it being very small.

When entering the room in the afternoon the mold smell is just overwhelming. We open the windows and leave them open overnight. Shampoo is handed out like the value of gold in tiny paper packages. Breakfast is underwhelming. The room has no drawers to store things for a week's stay. The single bed's mattress is worn out as if it were straw... there are big dents in the wall reminiscent of a person punching a whole in it.... don't go here

We are 4 friends travelling through Europe mostly staying in hostels and Air B & B's so not expecting or needing much in the way of luxury. The rooms were basic as were the facilities which suited the price and the hotel was situated in a good location within walking distance of the centre of the city. We booked through a hostel website and, whilst we should have checked the hotel website prior, based on what was written were led to believe that we would be staying in a similar environment to that which we had experienced in previous cities. This is not the case and it is most certainly a hotel so if you are looking for somewhere with more of a community feel maybe avoid Cap Europe. The main downside was the heat of the room at night! Despite it raining and being a little warm still outside the room was like a furnace even with the window open and unbearable to sleep in. As soon as you stepped outside of the room and in to the corridor it was fine so I'm not sure why the rooms were so hot. Overall you get what you pay for, just check that this is what you want before booking and don't expect anywhere special.

The room is clean, very small, comfortable bed but no air-condition, so take it into consideration in the summer months. The bathroom is tiny, not comfortable and smells. There is a kitchen included with plates, cups, cuttlery for 2 and a dirty pot. No detergent obviously and no shampoos or shower gel. Internet was not working, like a lot of reviews already here stated. We only had one medium towel per person. Not really ok. The neighborhood is quiet and very close to the center walking. The building is weird and when we arrived, there was a play performed in a room in the ground floor. There is a parking in the hotel, which you have to pay but we found outside to park our car and was cheaper. For a couple of nights maybe is ok but not for more. It was one of the cheapest hotels in the period we were looking for But still i do not know if i would go back.

Hotel is quite OK with this low price, located in a quiet zone in Strasbourg. not so far away from city center. Tramway station in 200m. Room is OK but the bathroom is a little bit small. But it's Ok for stay in Strasbourg for just 1 or 2 nights.

I stayed just for one night on a weekend in room 600. The city was pretty packed and I wanted to save costs. Paid only 30 Euro for the night online and was surprised to find a really good place to stay. Basic but everything clean and well maintained. The lightbulb for the table lamp needs to be replaced though. Will stay there again for my next Strasbourg visit.

The bathroom stank. It was a shocking,persistent smell. It was so bad that I avoided using the bathroom. When taking a shower one had to open the windows and leave the door to the shower open. The smell was so bad that I was physically sick. When I arrived I thought it was a bad cooking smell but soon came to understand that this was a smell from the drains. There are clearly some issues with the building. I made a complaint,and was informed that the matter would be investigated. I believe that nothing was done. The smell was as bad on the morning that I complained ,when I returned that same evening. The cups,plates and glasses are very basic. I washed everything up in boiling water on arrival. Water for tea or coffee has be boiled in a very dubious looking saucepan. The room itself is basic. The towels are very small and you only get one per person. The internet connection is very poor. The only thing in favour of Cap Europe is the location. It is clear it has been starved of investment.Further when using the WC's in the public areas there was poopy doo in the wash basins.I have encountered this in my local Sainsburys public toliets. I understand those of the islamic faith prefer not to use paper and to wash their bottoms in the sink. This would explain that situation.Perhaps the hotel could consider putting jugs of water by the pan as they do in Malaysian public toliets. Although,public toilets in Malaysia are generally very filthy.

6 rue de Bitche Strasbourg Bas-Rhin

Hotel highlights

  • Walking distance to Tomi Ungerer Museum
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Tomi Ungerer Museum is a short stroll from Cap Europe, and other popular attractions like Rohan Palace are within a mile (2 km). This 110-room apartment welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out. It's in central Strasbourg and also close to L'Oeuvre Notre Dame Museum and Our Lady of Strasbourg Cathedral.


For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 9:30 AM.


Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Free toiletries are also available.

Property features

A local mainstay since 1910, Cap Europe offers free WiFi in public areas, express check-in, and express check-out. Self parking is offered for EUR 9 per night. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This apartment also has laundry facilities.

Room options

Superior Studio

Full 1 | Twin 2 | Sleeps 2

Two Bedroom Apartment, Five Beds

Twin 5 | Sleeps 5

One Bedroom Apartment, One Double and Two Single Beds

Full 1 | Sleeps 4

Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

28% of guests recommend this hotel

Total of 568 reviews