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Best Western Plus Dockside Waterfront Inn

2.5 out of 5.0

Recent guest reviews

The carpet was musty and the room was loud. It was convenient with everything you could need.

Stayed one night after a visit to Mackinac Island . Hotel was very clean, right on the water and close to restaurants and ferry to the island. Breakfast had many options. We would definitely stay again.

I have been going to this hotel for three years now. it's in the perfect location, on the beach and right downtown. Staff is wonderful. Very clean. I only have two issues. One, the place is very buggy because it's right on Lake Huron. I understand that it's somewhat unavoidable, but you'd think they could spray or something. Two, our toilet was having issues our entire two days stay, and while every time we called someone came right away to unclog it, we were never really offered an apology or anything. Not a big deal really, but frustrating. I would still highly recommend this place!

great weekend accommodations, arrived late and staff were friendly and helpful as I was traveling alone

Stayed in Mackinac City in June and it was Mayfly season! The hotel doors and sidewalks were covered with bugs, both alive and dead. Great room but the bugs were a challenge. Yuck!

The Best Western Plus in Mackinaw City has one of the best locations of any hotel in the area. The hotel amenities like the fitness room and pool were adequate but we spent most of our time exploring the city and Mackinac Island. The hotel was also within walking distance of Shepler's fairy and all of the shops which was a big plus!

Great location,friendly staff,clean rooms.Pool and hot tub clean.

This hotel was a big surprise. I thought it would be just a regular boring place, but it was literally right on the beach. The room was newly redone and very clean and spacious. And it was in an easy walking difference to anywhere you would want to be. They even had a very nice breakfast buffet. The staff were very friendly & helpful too, so it was a great experience. I'd definitely stay there again.

The hotel and it's furnishings are very dated, but everything is clean. It is convenient to ferries and town. We lost TV for a few hours but it appeared to be a provider problem, not something the hotel could do anything about. But I rely on having WiFi, and the signal in my room was so weak I could not connect. I had to go to the lobby or business center to get online, no good. I asked the front desk about it right away, thought they might have moved me to another room (they had vacancies), but they just blankly told me to keep trying other routers. The front desk staff wasn't friendly at all, like they were answering from a script.

Staff was amazing! The pool and hot tub area were new...clean...and great for our grand-kids! Our room was a little dated (but our grandson loved the flat screen TV. And the hotel made use of the old tv cabinet by using it for a small frig and coffee maker (very creative!) Next year I will reserve a room by the water...as the beach was a wonderful place for the kids to play! We couldn't beat the price and location!

Check-in was at 3 but we arrived a couple hours early and were told our rooms were not ready. Ok - fair enough. We came back to the hotel to check-in at 3:15 and were asked if we would like the rooms next to each other which we did. We were told that would require an additional 30-45 minutes. During our initial visit, nobody asked if we wanted the rooms together and when we mentioned that, no accountability was taken or an apology given. The manager on duty was awful and does not belong in a public service field. We had a couple of other minor issues during our stay and the other managers were apologetic and helpful. The location was great but the wi-fi was below average at best and the breakfast was nothing special either.

Front desk staff were very rude, and not accommodating. Had advanced reservations that had asked for seaside view, but nooooooooo, we get the dregs of rooms with only a view of a vending machine and ice dispenser. $450.00 for 2 days of nothing. I'm from Ohio, and the Michigan/Ohio State rivalry seemed to be boil over in this case. I also had a very special event, I proposed to my future wife, weekend could have been made special, but they made no effort.

As a BW Rewards member I was expecting a bit more from the new "PLUS" designation that the Best Western chain has established for its better hotels. Ground floor room seemed musty/damp. Very small room with huge, older furniture that made the room smaller. Average breakfast menu - but appreciated none the less.

When we arrived, we were given an awful location near the laundry. I went and asked to upgrade, we were given a lake front view that was astounding, and much much larger. Total cost of upgrade was $35+ well worth the upgrade. About 17 a night as we stayed 2 nights. Lake front view changed everything. Mackinaw City has lots of decent shops and restaurants. I would do this again!

The hotel was nice and clean. The location was great,right on the beach,close to restaurants,shopping,and the ferry's.

I was very excited to stay at this hotel based on the reviews I found online. However, the excitement ended there. Our room with a "courtyard view" was in a back hallway off the parking lot, which made us feel like we were staying in a bat cave. The room was also very damp and smelled like mold. They charge an extra cleaning fee if bikes are stored in the room so they obviously do not support outdoor enthusiasts. The pool hours were 11am - 11pm, which didn't allow for an early morning swim.

The staff tried to charge us again after we had already paid through Orbitz.

We enjoyed our stay here becaue it was a good hotel at a reasonable price and close to everything we wanted to do; restaurants, theatres, shopping, and right on the beach nerar the ferry docks.

If you are staying in Mackinaw City it is a great location with easy walking access to many things - main street, boat docks to the Island, restaurants. i would stay there again

505 S Huron Ave Mackinaw City MI

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Plus Dockside Waterfront Inn places you within a 5-minute walk of Animal Tracks Adventure Golf and Mackinaw Manor Haunted Mansion. This 114-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Spy Quest Laser Maze and Mackinaw City Dock are also a short walk from this Mackinaw City hotel.


Dining

Free full breakfast is included with your stay and awaits you each morning. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

All 114 rooms feature refrigerators, coffee makers, and free local calls. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

At Best Western Plus Dockside Waterfront Inn, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. A multilingual staff is on hand to help with dry cleaning or laundry, and offer sightseeing advice. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Lakeside

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Courtyard Area

Queen 2 | Sleeps 4

Standard Suite, Multiple Beds, Non Smoking, Lakeside

Twin 3 | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking, Lakeside

Queen 2 | Sleeps 6

Guest reviews for Best Western Plus Dockside Waterfront Inn

Everyone (3) Couples (8) Business (1) Family (4) Other (1) Friends (2)
2

it is close to the beach and the ferry.

Everyone

The carpet was musty and the room was loud. It was convenient with everything you could need.

By on Jul 1, 2017

Review comment responded on Jul 3, 2017

Thank you for your comments

5

great hotel close to the water

Everyone

Stayed one night after a visit to Mackinac Island . Hotel was very clean, right on the water and close to restaurants and ferry to the island. Breakfast had many options. We would definitely stay again.

By on Jun 7, 2017

Review comment responded on Jun 15, 2017

Thank you for staying with us.

4

great location and staff, iffy facilities

Everyone

I have been going to this hotel for three years now. it's in the perfect location, on the beach and right downtown. Staff is wonderful. Very clean. I only have two issues. One, the place is very buggy because it's right on Lake Huron. I understand that it's somewhat unavoidable, but you'd think they could spray or something. Two, our toilet was having issues our entire two days stay, and while every time we called someone came right away to unclog it, we were never really offered an apology or anything. Not a big deal really, but frustrating. I would still highly recommend this place!

By , from Lansing, Mi on Jun 25, 2016

5

beautiful room

Singles

great weekend accommodations, arrived late and staff were friendly and helpful as I was traveling alone

By on Apr 6, 2015

4

great location, very buggy

Families

Stayed in Mackinac City in June and it was Mayfly season! The hotel doors and sidewalks were covered with bugs, both alive and dead. Great room but the bugs were a challenge. Yuck!

By on Feb 13, 2015

4

great location

Couples

The Best Western Plus in Mackinaw City has one of the best locations of any hotel in the area. The hotel amenities like the fitness room and pool were adequate but we spent most of our time exploring the city and Mackinac Island. The hotel was also within walking distance of Shepler's fairy and all of the shops which was a big plus!

By on Oct 15, 2014

3

weekend anniversary getaway

Couples

Great location,friendly staff,clean rooms.Pool and hot tub clean.

By on Sep 29, 2014

4

nice beachfront hotel!

GetawayWithFriends

This hotel was a big surprise. I thought it would be just a regular boring place, but it was literally right on the beach. The room was newly redone and very clean and spacious. And it was in an easy walking difference to anywhere you would want to be. They even had a very nice breakfast buffet. The staff were very friendly & helpful too, so it was a great experience. I'd definitely stay there again.

By on Jul 29, 2014

3

no wifi

Couples

The hotel and it's furnishings are very dated, but everything is clean. It is convenient to ferries and town. We lost TV for a few hours but it appeared to be a provider problem, not something the hotel could do anything about. But I rely on having WiFi, and the signal in my room was so weak I could not connect. I had to go to the lobby or business center to get online, no good. I asked the front desk about it right away, thought they might have moved me to another room (they had vacancies), but they just blankly told me to keep trying other routers. The front desk staff wasn't friendly at all, like they were answering from a script.

By on Jul 25, 2014

4

great place for a family!!!

Families

Staff was amazing! The pool and hot tub area were new...clean...and great for our grand-kids! Our room was a little dated (but our grandson loved the flat screen TV. And the hotel made use of the old tv cabinet by using it for a small frig and coffee maker (very creative!) Next year I will reserve a room by the water...as the beach was a wonderful place for the kids to play! We couldn't beat the price and location!

By on May 28, 2014