Skip to main content
Beginning of main content

Best Western Park Hotel

3.0 out of 5.0

Recent guest reviews

One night stay for business, convenient for station, 10 min walk, although some uphill. Hotel in pleasant residential area but close to centre of Falkirk. Compact room with comfortable bed, great shower. Great value B&B rate. Restaurant was modern and comfortable, food was great and fantastic value. Would definitely recommend.

There is something of a retro feel to this hotel, not sure if thats deliberate but the 1970s vibe felt very comfortable and I don't mean that flippantly ! The good points - room was well appointed, clean and comfortable, all of the staff were very helpful and friendly especially in the restaurant, speaking of which the food and beverage in the restaurant was very reasonably priced and excellent quality both for the evening meal and breakfast. Car parking was ample even with building work taking up half of the car park and the hotel is in a quiet and pleasant residential area. The bad points - don't really have any apart from the fact that the postcode on my satnav took me to a cul-de-sac with no access to the hotel fifty yards away, use the street address rather than the postcode - thats not a fault of the hotel though ! Can't get over the fifty shades of beige though, but don't change it, I liked the 1970s.

Arrived for two nights very easy reception process hotel ideally situated for trains into Edinburgh were return tickets were open and nine pounds return . Had an evening meal which was very good value and well cooked drinks are also reasonable price wise the room was top notch and the service of the room matched this . All the staff were very helpful and friendly

Brown walls, carpets, furniture... and that’s just the reception. Bed was comfortable but the brown theme continued; worse was that it was not clean and I noticed in the morning that all of the electrical tests on the lamps and hairdryer etc had expired by years. Client safety should be a priority so this really is not acceptable. Dinner was ok if you like frozen chips; breakfast was good. Staff were lovely. Wouldn’t go back.

Been here many times rooms nice clean and comfortable with tea and coffee . Breakfast booked with room £5 each great value large selection. Waitress very help full. Food excellent and so are the staff. Great value.Evening meals good value and lots of it.

Friendly staff, excellent food in the restaurant and value for money. Great location and easy to find. Room was clean and very comfortable. Breakfast was a treat and pleanty of choice and great quality. Would stay again

stayed at this hotel a few times due to work and this is a very nice hotel. Staff are really friendly, the rooms are clean and well furnished and very comfortable beds. The food was excellent and very reasonably priced.

As a family with a few dietary requirements (1 x fussy vegetarian, 1 x vegan and 1 x multiple food allergy sufferer) we can't see past the Park Hotel for a family dinner out. We always call ahead to speak with the very friendly restaurant manager to discuss options to suit all 3 diets. I fully appreciate how time consuming it can be catering for people with dietary requirements and some restaurants have left us feeling less than welcome but the manager and waiting staff at the Park make it seem effortless and are always friendly and pleasant no matter how busy they are.

Just returned home from a 4 day holiday. The staff are all great, service excellent. rooms very comfortable & clean. The food was very tasty with plenty of choice & generous portions. Self service breakfast good. We woild love to visit again, the Hogmanay evening was very enjoyable, a good night was had by all.

I'm sure that this hotel is generally good but there were a few issues which have made me think I won't be returning. First of all, on arrival it certainly looks like it's first come first served with the car parking. I know this can be the case with a number of hotels but this isn't obvious when booking. We were lucky to get a space. However, it was a really icy day and the car park was completely treacherous. It's on a slope so trying to get to the front door from the car was a scary experience.. to be honest, grit should have been put down early in the morning. We didn't arrive until after 5pm and there was no evidence of grit put down until the day after. Checking in was simple although I didn't find the receptionist the most friendly I've come across. It's always nice to maybe find out if your guests know the area etc. and to maybe give some information but there was none of this. Finally, the worse experience happened to me on the Friday night which was through no fault of the hotel but they could have made my experience in Falkirk a little easier. I went out with my partner for the night and sadly, due to a combination of new shoes and very icy pavements I fell badly and smacked my head on the pavement which caused me to bleed heavily. An ambulance was called and I was taken to the local infirmary where everything was done for me and I had a CT scan. I was kept in overnight for observation whilst my partner came back to the hotel and had to stay alone. He'd had nothing to eat and arriving back at the hotel at 4am he was starving - luckily a porter made a sandwich for him but I was shocked to see he was still charged for this. I was discharged from hospital on the Saturday afternoon and the difficult decision was to return home to Newcastle to visit my own doctor as my injury was very painful. However, after packing up and going to checkout I was really surprised to find the receptionist not at all bothered about what had happened to me - she just went about her business checking us out. I was expecting to pay for 2 nights but due to the unfortunate incident I really thought she'd do her absolute best to achieve some form of discount for me. Like I said, this wasn't the hotels fault but surely I could have been refunded for one night especially as I'd not even spent a single night in the hotel. I felt paying £120 for 2nights anyway felt extremely steep for a Best Western which I don't think is the best - I frequently visit Arran and the Kinloch hotel there is far better with fantastic staff who go out of their way - also has a better view so I left with not only a nasty gash in my head and feeling very sore but with a £120 bill for 2 nights which I unfortunately did not get to experience. I think if I worked in the hotel trade I would go out of my way to achieve some form of discount, even if it had been 30% or something especially as I'd been through such a traumatic experience. I didn't ask for a discount at all but I did explain why I was checking out early. It was a shame the receptionist just seemed very blasé about the whole thing and nonplussed. I think this is the first average review I have given for any hotel on Tripadvisor which is not an easy thing to do.

Camelon Road Falkirk Scotland

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour front desk

Located within a mile (2 km) of Falkirk Golf Club, Best Western Park Hotel is within 2 miles (3 km) of Callendar House. This 55-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. Located centrally in Falkirk, it's also near Falkirk Wheel and The Helix.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


All 55 rooms feature coffee makers, free newspapers, and desks. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries.

Property features

Guests staying at Best Western Park Hotel enjoy free WiFi in public areas and free newspapers. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Reviews from Trip Advisor

Trip Advisor aggregated rating

66.0% of guests recommend this hotel

Total of 456 reviews