Las evaluaciones están basadas en 401 reseñas verificadas

3.4 de 5
71% de huéspedes lo recomiendan
3.8 Limpieza de las habitaciones
3.7 Servicio y personal
3.5 Comodidad de las habitaciones
3.3 Estado del hotel (en general)
Reseñas verificadas de Orbitz
5 de 5
por edi

Publicado el 18/04/2017 en Hotels
Comentario de Gerencia del hotel
20/04/2017
Good morning Edi, Many thanks indeed for your great review, which will really encourage the team. We look forward to welcoming you back on any future trip to Stoke. Kind regards, Patrick Fitzgerald.
3 de 5
por Robert

Enkelt men OK

Publicado el 10/04/2017 en Hotels
Billigt, ganska slitet, men helt OK hotell. bra läge i den mest levande delan av Stoke-on-Trent (Hanley)
Comentario de Gerencia del hotel
12/04/2017
Good morning Robert, Many thanks for posting a review following your recent stay with us. We are pleased to hear that you found our location to be convenient for the local attractions, and we look forward to welcoming you back on a future visit to Stoke. Regards, Patrick Fitzgerald.
4 de 5
por CARL

Publicado el 6/04/2017 en Hotels
Perfect location for City and shopping, nice and clean, lots of amenities with hotel
Comentario de Gerencia del hotel
8/04/2017
Hello Carl, Many thanks for your great review. We look forward to seeing you again soon. Regards, Patrick Fitzgerald.
3 de 5
Se recomienda
para Todos
por un cliente verificado de Yorkshire

Ok for the price but wouldn't pay more.

Publicado el 3/04/2017 en Expedia
Pros: Room was a decent size
Contras: Very noisy within the hotel. Staff really need to keep a close eye on rowdy groups.
Lugar: Pretty central
Stayed in the hotel on Saturday night. Room was ok for what we paid but I was very worried the bath was going drop as it creaked terribly while I was in the shower and you could see it coming away at the sealant. Bathroom was infested with silver fish too. Our room was next to a very noisy group who thankfully went out at 11pm but there was no policing of noise or music. Room doors slamming at all hours, made the bed shake on several occasions. Our room was very warm too but as we were at the front of the hotel, there was too much noise outside to sleep with the window open. Ok for what we paid but I'm glad we didn't pay any more.
Comentario de Gerencia del hotel
7/04/2017 por Patrick Fitzgerald, Gerencia del hotel
Hello Amy, Many thanks for posting your recent review. I'm sorry to hear you were disturbed by some noisy neighbours. Your comments have been noted, and I will address these issues with the relevant departments. Kind regards, Patrick Fitzgerald.
3 de 5
por Phillip

Overnight stay best

Publicado el 27/03/2017 en Hotels
Rooms were hot couldn't open window because of street noise
Comentario de Gerencia del hotel
29/03/2017
Good morning Phillip, Many thanks for posting a review following your recent stay with us. I'm sorry to hear your room was too hot, and will have our maintenance department investigate the matter. Kind regards, Patrick Fitzgerald.
4 de 5
Se recomienda
para Todos
por un cliente verificado de Jamaica

Cozy Hotel

Publicado el 21/03/2017 en Expedia
This hotel was clean and comfortable. The staff was welcoming and professional. The room was cosy and offered a good level of comfort. The gym was also comfortable; it goes from 0700 hrs to 2030 hrs during the week. The in-house bar opens until very late. The hotel is located in the Stoke City Centre and is close to a large Sainsbury's. There is adequate parking but you will pay £5 per day once your booking is not made directly with the hotel. Overall, this was a good hotel experience in Stoke.
Comentario de Gerencia del hotel
21/03/2017 por Patrick Fitzgerald., Gerencia del hotel
Hello Carl, Many thanks for taking the time to post a review following your recent stay here. The team will be very encouraged by your kind comments, and will look forward to welcoming you again on a future visit to Stoke. Best regards, Patrick Fitzgerald.
5 de 5
por un cliente verificado

Nice place

Publicado el 20/03/2017 en Hotels
Very nice hotel, friendly and helpful staff.
Comentario de Gerencia del hotel
22/03/2017
Good morning, Your kind review is much appreciated. Many thanks. Regards, Patrick Fitzgerald.
5 de 5
por Jacqueline

Lovely hotel

Publicado el 14/03/2017 en Hotels
We had 3 night stay, everyone as friendly, room was nice and clean and nothing was a problem. We was right in the centre of the night life but we didn't know it until we went out late to get something to eat when we realized as didn't hear a thing.
Comentario de Gerencia del hotel
16/03/2017
Good morning Jacqueline, We are really pleased to hear you had such a great stay, and that you found the location convenient. Your kind comments will be shared with the team, and we hope to see you again when next in town. Best regards, Patrick Fitzgerald.
4 de 5
por un cliente verificado

Publicado el 9/03/2017 en Hotels
Comentario de Gerencia del hotel
11/03/2017 por General Manager, Gerencia del hotel
Good morning, Many thanks for taking the time to post a review. We look forward to your next visit. Kind regards, Patrick Fitzgerald.
2 de 5
por David

Room had nasty marks on the carpet

Publicado el 7/03/2017 en Hotels
Was shocking fire engine in front of hotel first night then wake up second night to forensics and 2 police cars and unmarked police car just up the road
Comentario de Gerencia del hotel
9/03/2017 por General Manager, Gerencia del hotel
Good morning Joe, The emergency services were dealing with incidents, unrelated to the hotel, on both nights, but we have no jurisdiction over that. I'm sorry to hear you were disturbed by it. Regards, Patrick Fitzgerald.