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Windward Passage Hotel

3.5 out of 5.0

Recent guest reviews

We only had three days on this trip but staying at the Windward Passage Hotel felt longer. The ease of walking out into the heart of the city meant we could almost walk wherever we wanted to for shopping, dining, and swimming! The evening brought us a surprise gift of winnings at the gaming lounge downstairs, and our room was big enough to meet two romping grandchildren early the next morning. Staff was courteous and caring too. Great stay.

Hotel is close to restaurants and shops with a"love bus" available to give a complimentary ride to the beach. Very clean rooms, thanks to the housekeeping staff. We enjoyed our stay. I left my jacket in the room and the housekeeping and front desk staff worked to send my jacket to me. I would stay at this hotel again!

Carpets were pretty dirty. Bathrooms are pretty old and need lots of repairs. The building it self needs a little more care to make it more appealing to tourists. I see why people stay on the west side at the Marriott and Bluebeards it just nicer there and the beach is a walk away.

You pay for what you get! Meaning is not a 5 star hotel, but with that said, it's not that bad of a place. Really close to town and walking distance of many places.

Overall, yes this is a nice hotel.The place is clean and has spacious rooms, nice pool and is right there by the riverwalk.

Old resort. Not bad but not exactly what I expected from ads

Uncomfortable beds, hotel was being remodeled, definitely needed.

Great staff but 20 min drive plus a mile walk to beach, not much to do besides overpriced shopping, no microwaves hard beds. Stay on st john for activities and fun.

The room was great, amenities updated including a television that was not from 1999. I didn't like that I was charged 66 for 2 additional people, when it's advertised to fit 4. Also, the shutters for the bathroom were really aesthetically pleasing, but there were large gaps in them when closed leading to little privacy. All in all, I slept well and had what I needed. It was also very close to the airport, which is what I was looking for.

As the title reads, this is a decent hotel nearby the Charlotte Amalie Ferry. I had a clean, quiet, uneventful stay. The check in was quick, the sheets were clean, the AC was blasting.

Check in was smooth although the front desk staff were not pleasant at all. We were not told about the amenities at the hotel like the restaurant, gift shop and fitness center. We actually walked around and found everything on our own. We lucked up on our first night by talking to the security guy who told us how to walk down the street to Frenchtown to the many restaurants. We were also able to listen to a reggae band on Friday night for free at the Rum Shandy. He also told us about Coki Point Beach and how we could catch the safari for $2. It is a beautiful beach far exceeding the tourist beach...Magen's Bay. At Coki Point Beach we met many of the local people that live on this beautiful island and there was an array of island cuisine as well as american food...hamburgers, french fries,.....A shout out goes to Leroy who I believe was a concierge that we met on day 2 of our stay. We were looking for breakfast/brunch food and he told us about Glady's. It's a little on the expensive side but definitely a treat. They have a wonderful breakfast selection, delicious island drinks and we couldn't resist the lunch menu...oxtails, goat, curry chicken.....yum!!! If you're out late and hungry go to Betsy's. It's in Frenchtown..walking distance...stays open til 4am and it is safe to walk. The location of the hotel is perfect. The front desk staff, however, need better customer service. A smile...welcome to the island, review of the hotel..maybe a welcome brochure with your room key...

I was impressed with the cleanliness of the facilities and the room. The only thing my room lacked was a view.

The rooms are quite good, with plenty of room and nice, comfortable beds. The hotel facilities are a little sparse, and have seen better days. The location is in town, so it's easy to get to bars and ice cream. Overall, good value, especially for a night or two!

Saw they offered a $300 gift vouchers if we stayed with them . Didn't get our certificates till our second night and the taxi men always had an excuse to why they didn't take them even when their name was on the list of places where we could use them The hotel though was clean . Very beautiful. Pleasant staff I loved this vacation

The room was a tad on the small side, but very comfortable. Since we didn't go to the Carribean to sit in our hotel room, not an issue for us. It looks out on the harbor, it isn't on the beach. However, it is in the heart of the city, so if you like to shop and eat local cuisine as much as we do, it's ideal. They have a daily shuttle to a gorgeous beach. It's free, but please tip the driver. The reason I highly recommend this hotel though is the staff. The lovely ladies at the front desk were awesome. We ended up talking with them every time we were in the lobby. They recommended incredible restaurants, helped us schedule amazing tours, and when we needed a cab, would only allow us to us drivers they knew and trusted

Hotel is in bad need of repair and maintenance. Rooms and bathrooms not very clean.

Front desk personnel rude and unhelpful. Long wait to check in. No towels in one of our rooms.

Hotel location for meetings and business trip is ok because you always busy with work for vacation do not book this hotel

Most of the times I come to the Virgin Islands I am heading over to the British side, so I stay here due to its proximity to the Ferry dock. Nothing outstanding about the place the rooms are clean and the food is good. Overall they are comfortable but I have had a bed a time or two that was in need of replacement.

Hotel has no shuttle to or from airport and the room had a dead roach in it .. has air box Ac and room is close to the ghetto. Not so nice at nice to walk in that neighborhood

Veterans Drive Charlotte Amali St. Thomas St. Thomas

Hotel highlights

  • Walking distance to Fort Christian and Emancipation Garden
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Charlotte Amalie, Windward Passage Hotel is within a 10-minute walk of popular sights such as Fort Christian and Emancipation Garden. This 151-room, 3.5-star hotel welcomes guests with conveniences like a casino, an outdoor pool, and free in-room WiFi. Blackbeard's Castle and Magens Bay are also near this St. Thomas hotel.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11 AM.


Rooms

The 151 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and coffee makers. Guests can enjoy free WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries. Safes and ironing boards are also standard.


Property features

Windward Passage Hotel features a casino, an outdoor pool, and a fitness center. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, laundry facilities, and a gift shop.

Room options

Double Room, 2 Double Beds, Ocean View

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Ocean View

King 1 | Sleeps 2

Standard Double Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Windward Passage Hotel

Everyone (40) Business (11) Couples (13) Family (17) Other (10) Friends (13)
4

three days at ease!

Everyone

We only had three days on this trip but staying at the Windward Passage Hotel felt longer. The ease of walking out into the heart of the city meant we could almost walk wherever we wanted to for shopping, dining, and swimming! The evening brought us a surprise gift of winnings at the gaming lounge downstairs, and our room was big enough to meet two romping grandchildren early the next morning. Staff was courteous and caring too. Great stay.

By on Jul 16, 2017

4

convenient and comfortable place

Everyone

Hotel is close to restaurants and shops with a"love bus" available to give a complimentary ride to the beach. Very clean rooms, thanks to the housekeeping staff. We enjoyed our stay. I left my jacket in the room and the housekeeping and front desk staff worked to send my jacket to me. I would stay at this hotel again!

By on Jul 8, 2017

2

inexpensive but you'll know why

Everyone

Carpets were pretty dirty. Bathrooms are pretty old and need lots of repairs. The building it self needs a little more care to make it more appealing to tourists. I see why people stay on the west side at the Marriott and Bluebeards it just nicer there and the beach is a walk away.

By , from San Francisco, CA on Jul 6, 2017

3

nice hotel!

Everyone

You pay for what you get! Meaning is not a 5 star hotel, but with that said, it's not that bad of a place. Really close to town and walking distance of many places.

By , from virginia on Jul 5, 2017

4

nice location!

Everyone

Overall, yes this is a nice hotel.The place is clean and has spacious rooms, nice pool and is right there by the riverwalk.

By , from c, chicago on Jul 5, 2017

2

no beaches near hotel

Everyone

Old resort. Not bad but not exactly what I expected from ads

By on Jul 3, 2017

3

great location, close to shops and restaurants,

Everyone

Uncomfortable beds, hotel was being remodeled, definitely needed.

By , from lake worth, fl on Jun 24, 2017

2

poor location and room quality

Everyone

Great staff but 20 min drive plus a mile walk to beach, not much to do besides overpriced shopping, no microwaves hard beds. Stay on st john for activities and fun.

By on May 31, 2017

4

clean and comfortable

Everyone

The room was great, amenities updated including a television that was not from 1999. I didn't like that I was charged 66 for 2 additional people, when it's advertised to fit 4. Also, the shutters for the bathroom were really aesthetically pleasing, but there were large gaps in them when closed leading to little privacy. All in all, I slept well and had what I needed. It was also very close to the airport, which is what I was looking for.

By , from Arizona on May 26, 2017

4

decent hotel walking distance to ferry

Everyone

As the title reads, this is a decent hotel nearby the Charlotte Amalie Ferry. I had a clean, quiet, uneventful stay. The check in was quick, the sheets were clean, the AC was blasting.

By , from DC on May 15, 2017