Marriott's Frenchman's Cove4.0 out of 5.0
Recent guest reviews
This is one of the smaller Marriott vacation clubs very close to downtown Charlotte Amalie and a short ride from the airport. It is nestled into a protected cove next to the Marriott Frenchman's Reef Hotel up on a cliff. That hotel got destroyed in the hurricane and won't reopen until sometime in 2019. Unfortunately, the hotel restaurants are no longer available but before hurricane Havana Blue was real good with a great ambiance right on the ocean with an open air setting. The Cove timeshare has a nice little restaurant next to the pool which is good for breakfast and lunch. They put on lots of activities for both children and adults. Nice pool and exercise rhyme. Also, they have nice outdoor grills for cooking. All rooms have full kitchens and washer and dryer.
We have traveled to Canada, St. Thomas, St. John, Mexico, and other places. By far this vacation was the best one ever! We stayed in a two bedroom villa with full kitchen. The view was amazing!! We were able to walk right down to the pool and bar. The food and drinks were to die for. Only wish this trip would have lasting longer.
My family and I have stayed at the cove for the past nine years. We celebrate my grandson‘s birthday and enjoy our time There. The only disappointing thing for us is we lost our week last November because of the hurricane And they would not give us any compensation for the loss. Very disappointing
This is a top notch resort that provides shuttle service to two other resorts nearby and downtown. The beach area is somewhat small but calm and beautiful. Be careful of having food as the iguanas and birds will get it and even crawl on you to do so. The pool is nice and overlooks the beach area. The food here was very good as was the food at the neighboring resorts. There is nothing to do during the evenings here and not much in the way of activities or activities staff, so teens may get bored. Overall beautiful resort.
We have stayed at this property 3-4 times in the past and have always enjoyed it. This trip was scheduled for 2 weeks in a 2 bedroom unit, shared with another couple. Before we left home, there was a hurricane forecast for the Caribbean but no strong indication that it was headed to St. Thomas. Unfortunately, by the middle of first week, Irma was a Category 5 hurricane headed straight to St. Thomas. There were no flights out so we had to ride it out. Irma was very noisy, lasted for hours, knocked out main and backup power to the whole property, and stripped most of the vegetation on the property. After the power went out, it got very warm. But we were safe. But (without trying to sound like a commercial), here’s where Marriott started really coming through for us. By 9:00 AM the next morning, the staff were out cleaning and clearing. They served breakfast by the pool (muffins, fruit, and juices). Nothing fancy but under the circumstances, just amazing. And they kept feeding us simple meals, three times per day, until we left the island. Unfortunately, the airport was in very bad shape so we were stuck. But on third day after Irma, we were called to a meeting by the pool The general manager told us Marriott had hired a 1500-person ferry boat to evacuate us. It would take us to Puerto Rico where we could get flights home. We were to get our stuff together, one suitcase per person. We would have to leave behind anything that couldn’t fit in our one suitcase. But how could we complain? None of the Marriott employees taking care of us had even been home and many didn’t even know if they had a home to go to. We were to wait in our room until we saw the ferry come into the harbor. Then we were to go to staging points to be driven to the ferry. I was so sad that we were there for a week and had to leave a week early. But Marriott was out of food and there was no other way to get off of the island, so we had to go. When the ferry came in to harbor, It was huge and beautiful as the sun was setting. The so-wonderful employees of the resort made multiple trips in their own cars to get us to the docks. All 600-700 guests from 4 Marriott properties were taken to the docks this way. Then we were off for a 4+ hour trip to San Juan, Puerto Rico. They fed us dinner on the Ferry compliments of Marriott. By the time we got to San Juan, it was getting very late. But Marriott had about 50 buses waiting to take us to various hotels around San Juan. We were assigned to the Marriott Resort on the beach and finally got to the hotel at almost 3 AM. The lobby was lit up, every registration desk was staffed, the bar was open, a buffet was set out for us, and there was a doctor and nurse available to assist us. During registration, Marriott said they would pay for 2 nights at the hotel and give us $100 in food credits and $400 cash to cover other expenses. So, we went up to our room and crashed around 4 AM. We were so grateful to have been evacuated to a 5-star hotel but so worried about all the other Americans left on St. Thomas who were without food, power, or a way to get off the island. It took us a week to get home. But we got home missing Maria hitting Puerto Rico by only a few days. An adventure we don't want to repeat but Marriott did every thing possible to keep us safe until we could get to safety and I will always be grateful to them for this.
This resort had very beautiful views and a lot of nice amenities but the room was average and for the price a bit expensive in my opinion. The staff were incredibly accommodating and super helpful and overall we did have a fantastic time.
Been coming here with my family for the past six years. The rooms are spacious and beautiful . I recommend you take a room facing the ocean. The view they offer is simply magical. Will continue coming back.
Travelled in April 2017, well before Irma. Extremely friendly staff, spacious timeshare room, beautiful view and super location over the bay. Local food stores and restaurants were minutes away, in fact everything is no more than 30 mins away. Shopping is great in town, plenty of great stores In old Caribbean style brick buildings creat a nice ambience. People are very friendly , and I hope they are ok after this terrible event. Fantastic resort and experience.
We decided to celebrate our daughter's 13th birthday at this beautiful resort. Before we arrived we let the staff know that we would be celebrating her birthday and she was delighted to find a surprise from the staff in our room. The room is very nice-spacious and has the added bonus of an in room washer and dryer. The food in the restaurant was delicious and we enjoyed both the pool and the beach. Unfortunately while there we were hit with Hurricane Irma. It was a frightening situation and the hotel staff did their best to take care of us. Marriot and the staff at this hotel went above and beyond to arrange to have us rescued as the island was destroyed. Other resorts/hotels could learn something from Marriot about how to treat guests in this kind of situation. Since returning home I have often thought of the kind and friendly staff still living on the island and hope that they are recovering.
We arrived at the Marriott Frenchman's cove in Saint Thomas on 09/02/2017.....We had a great time for 4 days them came hurricane Irma. Safe to say that's when the fun ended, though I may say even without power the staff long and hard keeping us safe and fed. We were evacuated from Saint Thomas two days later to Puerto Rico at the Marriott there. I can't say enough on how great a job they did rescuing us from a bad situation. I would strongly recommend both of these resorts...
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Marriott's Frenchman's Cove places you within 3 miles (5 km) of popular attractions like Emancipation Garden and Fort Christian. This 221-room, 4-star condo property has 4 restaurants, an outdoor pool, and free in-room WiFi. On the beach, it's also near Blackbeard's Castle and Magens Bay Park.
There are ample dining options with 4 onsite restaurants, including Sunset Cove, which specializes in American cuisine. Start your day off with breakfast, available for a fee.
All 221 air-conditioned condos feature kitchens, 2 bathrooms, and balconies. There's space to spread out with dining areas and sitting areas. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Washers/dryers, sofa beds, and coffee makers are also standard.
Marriott's Frenchman's Cove features an outdoor pool, a children's pool, and a health club. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Other amenities at this beach condo include a spa tub, free WiFi in public areas, and a business center.
Reviews from Trip Advisor
88.0% of guests recommend this hotelTotal of 1469 reviews