Andersen Hotel3.0 out of 5.0
Recent guest reviews
The hotel lobby and restaurant are fresh and clean, but the rooms need to be renovated. The wall to wall carpets are filthy. The beds and pillows are comfortable. The breakfast is poor and the dinners vary from good to horrible. Eat somewhere else! This could be an ok medium class hotel, if they would fix the rooms.
We stayed at this hotel for two nights while on our way to Murmansk and back. Very good hotel for the price we paid. It was nice to see that the hotel bar was open 24/7, because when we returned back from our night sightseeing trip at almost 2 a.m. it was really great to have a drink of hot tea and some russian vodka in there. Location is quite good if you want to explore the city centre and Neva enbankment - 3-minute walk from the nearest metro station. Travelling by metro is comfortable but be very careful if you decide to take a taxi in St. Petersburg especially at night - taxi drivers are like crazy, probably thinking they need to get some training for kind of a city rallye. I had never been so scared in a car, really ;)
The staff and the arrangement of the hotel tries hard. There are some unusual things, such as the iron and ironing board in the hallway on 4th floor, rather than in the room or even available for use in the room. We were there a week. Unfortunately our room was at the end of a hall, so the Internet was not as strong as needed. However, this location may have removed us from late-night noise. Breakfast was unchanged from day-to-day, but was plentiful and a fair variety of choices. Breads, cheeses, salami, hot and cold cereals, and the same selection of hot eggs, sausages, or blini pancakes every day. There was also yogurt, a limited amount of fruit, and juices or coffee or tea to drink. Service staff were readily available and helpful, although they spoke only Russian. (Front desk staff had English skills.) A small gift shop in the lobby made maps and small gifts available for purchase. The tour desk was not staffed during our visit. Downstairs the sauna, pool, and changing rooms were excellent, and staff there were prompt and attentive. This isn't a fancy spa, was had everything necessary (also an exercise room), and in very good condition. It was enjoyable and relaxing, as a sauna and swim should be! The room was okay, not great. They use the practice of putting two single beds together to form a double, which often creates some problems... the size of the room was quite small given Russian standards that I've seen in other places -- with floor space to spare. The bath was smallish, and only a compact shower stall, no tub. The soaps and other extras were sparse and not of the best quality. Okay, this is a ... 3-star? ... hotel, and expectations weren't too high entering. So, on departure and in reflection it was okay. The location is very very far from the airport (LED). Front desk staff arranged a taxi for the return flight at departure, but the promised taxi upon arrival did not exist. There are two subway stations (walk either left - closest station, or right, at the end of the hotel street) and with them easy connections throughout SPB are easily available. Multi-trip passes can easily be purchased at a machine in the station, and then just scan the pass for entry and exit into the subway system. There are VERY long escalators and the subways are very deep. Presumably this is because they frequently transit under the many rivers and canals that network throughout the city. The closest subway station is about 6 blocks from the hotel. There are grocery stores, some shops, and a few restaurants in the area.
We stayed here while on tour in Russia with On the Go. The rooms were clean and had adequate facilites including a mini bar fridge and good heating. The breakfast offered a surprising but repetitive (same every day) variety not usually synonomous with an establishment of this rating. There was noodles, boiled eggs, scrambled eggs, breads, juices, cheese slices, pastries and porridge to mention a few. The staff were generally competent and eager to assist. They changed our rooms without a fuss as the tour operator had mistakenly booked us in a twin room and not a double. The hotel is situated within walking distance of the metro, McDonalds and Pizza Hut. All in all, I highly recommend this hotel for budget conscious tourists.
Some marks about this crazy 3 star place (I would not call it hotel): 1. Staff absolutely does not know what are doing. 2. Rooms has thin walls - noisy. 3. Restaurant is terrible. 4. Bar does not have beer enough at the end of a day. 5. Shower is leaking - after you had a shower you will be standing in the water while brushing teeth.. 6. Air conditioneer in some rooms not working. 7. Be carefull of elevator. One lady during my visit stuck on it for more than 1.5 hour.. 8. Laundry service - you must go to reception and pay for it before you get your closes back. Why they cannot add directly on the room 9. Some rooms are equipped with very small tvs.. 10. Rooms have fridges, but there are no minibars. 11. Payment is only possible uppon arrival in advance.. Conclusion: thanks God I left this nightmare..
Hotels in Russia are always close to being a nightmare experience. I was not expecting fancy details nor luxury in this hotel so in fact the Andersen surprised me in a positive way: this is a 3 star style hotel and would be a good one in many countries of Europe. The entrance hall is quite spacious with a reception area where service is attentive. A small coffee shop preceeds the restaurant area. Rooms are shabby, as Russian hotel rooms always are, but with basic conforts. All rooms have a fridge, it is empty but it works. My room was a demi suite with spacious toilet area and a jet bath. Ugly but well appointed. Large bed and decent pillows. The big surprise ( positive) of this establishment was the breakfast. Buffet style, with variety of breads, cheese, cold meats, eggs, expresso and juice machines....not excellent quality but decent enough. Finding this sort of breakfast in a non luxury hotel in this country is very unusual... The location is ok, close enough to sightseeing and museums. Dinner in the hotel is best avoided as food is very disappointing and service slow and inefficent.
That was the description my husband gave when we arrived... the room was of average size but felt very budget (even considering the price) and the bathroom was pretty depressing. It was clean enough but could do with some work to make it more comfortable. Location-wise it was okay, a few blocks walk from the nearest metro station and there were plenty of good places to eat nearby. The reception staff were helpful and the hotel restaurant does a pretty good stroganoff and okay breakfast.
The Staff is really good.- but the thin walls give very high noises from rooms and floors. The breakfast at morning is budgetbreakfast- and there is not really black coffea. The location is far a way from Metrostation. Petrogradskaya is closed.
I stayed there for a week during a business trip, following the recommendation of our potential business partner, which has a corporate rate with this hotel. This place is not bad, it's *****_VERY BAD_*****, starting from the reception, continuing with the room and breakfast at the end. At check-in they insisted to pay in advance for the whole stay, being also so incompetent as asking for the PIN number for a credit card allowing transactions without PIN. It was the first time in my life checking in a hotel and being ask to pay upfront. Later I understood the trick - this hotel is so bad that you won't say more then one night. They know this, thus try to keep you in by charging for the entire stay at check-in. Beds are a bit better than in military barracks and walls are so thin that you can hear what happens in all the 4-5 rooms around yours. Although I asked for a non-smoking room, I got a room with a 100% heavy cigarette stench. Bathroom was difficult to use because of the smell - I just don't want to describe it here, don't have the appropriate words. Breakfast area was also stinky - they allow you to smoke in the lobby and all the smoke comes in the restaurant. Food was poor and associated with the cigarette smoke it's just not for me. Conclusion: DO NOT GO THERE!
Standard room is twice bigger than it's bathroom. Walls are thin, so u can hear all your "neighbours" even with TV on. Bathroom had some problems like shower functions , and..... insects..... . Will never return to this place again.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Petrogradskaya District within 2 miles (3 km) of Peter and Paul Fortress, Andersen Hotel is within a few miles (5 km) of other popular sights such as Summer Garden. This 140-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Church of the Savior on Spilled Blood and Palace Square are also near this St. Petersburg hotel.
Start your day off right with a free hot/cold buffet breakfast. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.
Andersen Hotel's 140 air-conditioned rooms provide phones. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Hair dryers are also standard.
Guests of Andersen Hotel enjoy access to free WiFi in public areas, a meeting room, and coffee in a common area. You can take advantage of free parking, along with an airport shuttle (available on request) for RUB 1500 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a porter/bellhop.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 144 reviews