blu St Lucia3.5 out of 5.0
Recent guest reviews
We stayed at the blu for 17 days.. we had a great time and it was painful to leave.. The place is clean, bright and airy. We had a pool side room and I was amazed how the workers took pride in cleaning and preparing the place daily..They worked hard to maintain .. The food was delicious and the chef did his best to prepare the meals...I plan to stay here on my next visit.. The staff was so nice especially Mr Duncan.. I stayed in the past at other hotels in St Lucia and I had the best time here.. Very relaxing the pool and the gazebo was all I needed.. Reduit beach is a short walk and it is beautiful... Everything is walking distance for nightly entertainment...Last but not least we felt safe because of Security.
Stayed here for 6 days even after seeing some bad reviews. Room is absolutely comfortable, breakfast was great, staff is professional and courteous and accommodating, everythings was very clean and pool is huge! Its not a 5 star luxury hotel but its extremely comfortable for the price and very close to all the best restaurants and shopping areas. 👌🏽
Again, another great experience at Blu. Recently returned from my stay. Was in ground floor room (110) and junior suite (204). Both rooms were nicely decorated with extremely comfortable beds and clean white linen. Yes the bathrooms are a bit dated but there are clean towels daily, hot water and toiletries. I had to cut my visit short for personal reasons and Cindie, Kevin and Francesca were all extremely helpful with sorting my flight at short notice and with words of comfort when I needed them. I do sincerely see some of the staff there as extended family. Its never too much trouble to stop and talk to you and to help above and beyond what is expected. The food is excellent - I was on all inclusive. It is beautifully presented too. The pool is cleaned daily and it is very relaxing to sit round the pool each day. I must say a special thanks also to President - the most excellent bar man who is always so so polite and nothing is too much trouble for him to help you. I am returning in February and cant wait to be back there and relaxing. I promise guys - I wont be cutting that trip short!!!
This hotel is a joke. Worst I have ever stayed. Don't believe other reviews. Actually this place doesn't even deserve a review. My room did not have a phone nor bed lamp bulbs/CFL. Leaking taps, leaking roof, rain water falling directly onto the bed, mosquitoes. Bit hard and thick pillows. Rusted hinges everywhere. List goes on.... Nothing was changed nor provided in spite of several complaints. I stayed with other colleagues. Everyone had problems. I wonder how this hotel is running. I pity the staff. Better sleep on the footpath or somewhere else. You will save the money.
The hotel is very basic to say the least. Staff is relatively pleasant. The room was comfortable enough though the bathroom is in dire need of a facelift. The bed was comfortable and everyday the room was cleaned. So that was a plus. The air condition can do with servicing. There is a mini fridge and an espresso maker in the room. Television has cable. The breakfast is horrendous. There is no real options and nothing really makes sense. For my 6 night stay I literally had breakfast twice which was fruit, toast and jam... that's it. There isn't anything worth goin back for. They should really look into that and also change the layout of the breakfast. I shouldn't have to wait in a long line for one person who is toasting their bread...and have a separate line for persons wanting eggs. The pool was nice but can do with some cleaning. The lounge chairs can also do with replacing. So overall, it's good just to sleep here and that's it. Walk out get your breakfast and continue on with your sight seeing. They should offer a complimentary shuttle for guests though as the sun is blistering hot and it's a 15min walk out to the highway and malls, etc.
Just returned from a weeks vacation in Saint Lucia where we stayed at Blu. The hotel is in an excellent location on the Rodney Bay Strip. Less than five minutes walk to the beach and 10 mins Taxi to the Gros Islet Street Party. The staff was excellent and welcomed us with Adult Beverages (Rum Punch). Don't miss the Managers Welcome Party on Thursday. General Manager Cindie and staff will attend to every and any need. We will return to Blu.
This place needs a total re-do. Broken down and a mess. Water was not working in our room, dirty sheets in my sister's family's room. Air was minimal. The staff did move our rooms to room that did not have those issues, but hotel is very run down. Thankfully we were there for only one night before getting on our charter catamaran.
Checked in and checked out within hours. The hotel is in urgent need of an upgrade! This hotel misrepresents itself online. I asked for a refund on our 4 booked nights and received a refund for 1 night only, when the Manager was aware of the hot water and water situation the moment we checked in. The moment we checked in I requested soap and paper tissues as none was placed in the bathroom. I am still waiting. The hotel was informed of my Birthday in advance, yet nothing special was done for me. To be totally honest one night refund I did not mind, as I was not staying at this hotel another night.
We were greeted on arrival with a welcome drink and all of the staff were very friendly. I had phoned in advance to say that it was going to be my boyfriend's birthday the day we arrived and the staff had decorated the bed with happy birthday and provided a birthday cake and a small bottle of prosecco which I thought was a really nice touch! The hotel is in a great location with a short walk to both the beach and the restaurants and bars. The pool was nice. Very comfortable sun loungers and we had the pool to ourselves a few times. The poolside bar was great for cocktails. The hotel could do with a bit of a repaint on the balcony railings etc but it was good value for money. The bedroom and balcony were a very good size and the cleaner came everyday. I would recommend the hotel.
The room was small and I didn't like the breakfast. The staff at the front desk we're great however I didn't like that we didn't have a microwave in our room and no glasses or utensils. There was also no refrigerator in the room just a chiller which I also didn't approve of, the bed on the other hand was very comfortable.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 470 reviews