In summary:
*My four children and I were initially not allowed in our reserved room--administered by this website--for over one hour from the moment we first approached a member of the staff working at the front desk to honor our reservation because, purportedly, payment had not been received, as reported by this individual, anyway. After much deliberation which also included a violent shouting "match", we were finally allowed into our room,still reluctantly, however, by him. For the record, I have never been denied access to a reserved room ever, and have stayed in easily over one hundred different motels in my life.
*The room was inappropriately untidy and dirty. There was dust on furniture, fixtures, clothes hangers and racks, etc. The shower was filthy with dirt or grime on the tiles, black hair in the tub, dirt on the floor, dirt on the tub sides, and more.
*The advertised pool was unusable and was, in fact, being rebuilt and, also, wasn't currently being worked on due to a "stop work" notice on the entry gate, as well.
*Linen had to be asked for and was never readily available. In fact, the motel staff made excuses for just about everything blaming the manager for each problem that arose.
*Motel maids did not clean the room daily, unless we requested their service. Even after this was performed, their job was not even satisfactory.
*Food was deplorable with nothing fresh offered.
*No tissues nor napkins were available.
*Outside looked shoddy and unkept, too.
By Will Look Elsewhere on Sep 9, 2014