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St. Louis City Center Hotel

3.5 out of 5.0

Recent guest reviews

Clearly not cleaned very well. Big stains on carpet. Room service trays in hallway when we checked in and still there when we checked out. Service was great at front desk, but overall cleanliness was unacceptable.

We were checked in 3 hours later than check in. The rooms were dirty (stains on the couches and blood on the bathroom wall) and we did not have a lock on the door. The only good thing about this hotel was that the manager knew how disgusting everything was. He ended up refunding our money in full, after I explained that my daughters were uncomfortable with the entire place. We wasted 4 hours of our weekend trip, so look for some place different when traveling to Saint Louis.

Made a reservation several months back. At that time we requested a King bed and a Jacuzzi tub. When we arrived we were given a room with two queen beds and a regular tub. When we inquired about another room we were told we could have a King with no Jacuzzi tub, or a Queenwith a Jacuzzi tub. We stayed in our original room as we were afraid of a possible upgrade fee. Also, the vending machine and ice machine on our floor were broken. Only up side was that the Scottrade Center was only two blocks away.

It is a bit shabby. The furniture was old and nicked up. The bed was old and not very comfortable.

I have stayed at this hotel a few times. The rooms are large, the hotel doesn't seem very busy usually..or it's just so huge you don't notice. I always valet park my car and Uber anywhere I want to go. It is directly across from the Scott Trade Center and across the street from the train & mass transit trains...very handy location. My only gripe is my last stay our bathroom sink area did not have a functioning light.

The location was perfect. The staff was friendly. The hotel is very clean,

Pariking was hard. . Not enough linens. Otherwise it was good

Rooms, workout area and pool was great. Not sure what was going on with the hot tub. Would be nice to have some type of Continental breakfast. Over all great stay

Decent hotel. Decent price. Convenient to downtown nightlife and eateries.

The St. Louis City Center Hotel is convenient for us to attend concerts right across the street at the Scottrade Center, or to attend games at Busch Stadium a few blocks away. This is our downtown go-to hotel. The location can be sort of sketchy, but there is onsite security and an attached parking garage. The hotel is older, and in need of updating, but is comfortable and convenient enough to make up for it.

The hotel is dirty and rundown. Not worth the amount charged at all!!!

From the valet staff to the receptionist, they were all very helpful. I had problem with my reservation but the receptionist was so kind and took care of the issue and resolved it. Ma Kenia that helped in valet parking and luggage also took the time to show me how to get around town using the metro and bus. The carpet in the room has quite a bit of stain markings

Our room was comfortable and spacious. Check in was efficient. We had an easy walk to Busch Stadium. We were very pleased with this hotel for our weekend getaway!

Staff was great, spacious and clean room. Old building

I recently spent two nights here with the family. A few highlights: --no blankets available for the pull-out couch --no hot water or shampoo in the room --no answer at the front desk when called about hot water --keycard readers in elevators worked half the time I could go on, but in the end it was OK because they refund my stay, parking, etc.

This is one disappointing place. It is on the outskirts of downtown, its dirty and shady area. Hotel looks like one of the building in North Korea. Grey, dirty, big and boring. Overall terrible.

Our AC wasn't working properly and we mentioned it to clerk but it wasn't noted and therefore nothing was done to improve it.

Pros: quiet, spacious, comfortable, and equipped with standard amenities. Lobby was impressive, old glass elevators were neat, interior courtyards were pleasing. Room service was delivered timely and complete. Staff was polite, friendly, and helpful. Cons: Had Wi-Fi the first night but could not get logged on for the remaining 3 days. Lost Direct TV for about 6 hours due to a thunder storm. Bistro breakfast was excessively oily.

The hallway carpet and wallpaper were straight out of the fifties. This would have been okay if the carpet and walls were clean. They were anything but. The room itself was okay. It was very large and roomy. However, it was not cleaned the next day nor were we given any new towels. Most hotels I have visited always have some type of literature about the hotel and what it has to offer such as the restaurant hours, etc. This had nothing at all. Overall I was disappointed. I would not recommend this place to a friend.

Hotel was close to everything downtown and the shuttle was great for trips beyond walking distance.

400 S 14th St St. Louis MO

Hotel highlights

  • Walking distance to Busch Stadium and City Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

St. Louis City Center Hotel places you in Downtown St. Louis, within a leisurely stroll of popular sights such as Busch Stadium and City Museum. This 3.5-star hotel welcomes guests with 288 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center. Located centrally in St. Louis, it's also close to Gateway Arch and Dome at America’s Center.


Dining

This hotel is home to a bistro and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

St. Louis City Center Hotel's 288 air-conditioned rooms provide sofa beds, coffee makers, and phones. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include video-game consoles, ironing boards, and desks.


Property features

At St. Louis City Center Hotel, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 30.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.

Guest reviews for St. Louis City Center Hotel

Everyone (46) Couples (55) Business (8) Family (33) Other (7) Friends (15)
2
Everyone

Clearly not cleaned very well. Big stains on carpet. Room service trays in hallway when we checked in and still there when we checked out. Service was great at front desk, but overall cleanliness was unacceptable.

By on Apr 2, 2018

1

do not waste your time

Everyone

We were checked in 3 hours later than check in. The rooms were dirty (stains on the couches and blood on the bathroom wall) and we did not have a lock on the door. The only good thing about this hotel was that the manager knew how disgusting everything was. He ended up refunding our money in full, after I explained that my daughters were uncomfortable with the entire place. We wasted 4 hours of our weekend trip, so look for some place different when traveling to Saint Louis.

By on Apr 2, 2018

3
Everyone

Made a reservation several months back. At that time we requested a King bed and a Jacuzzi tub. When we arrived we were given a room with two queen beds and a regular tub. When we inquired about another room we were told we could have a King with no Jacuzzi tub, or a Queenwith a Jacuzzi tub. We stayed in our original room as we were afraid of a possible upgrade fee. Also, the vending machine and ice machine on our floor were broken. Only up side was that the Scottrade Center was only two blocks away.

By , from Louisville, KY on Mar 25, 2018

2

not the best hotel

Everyone

It is a bit shabby. The furniture was old and nicked up. The bed was old and not very comfortable.

By , from chicago on Jan 16, 2018

4

great location

Everyone

I have stayed at this hotel a few times. The rooms are large, the hotel doesn't seem very busy usually..or it's just so huge you don't notice. I always valet park my car and Uber anywhere I want to go. It is directly across from the Scott Trade Center and across the street from the train & mass transit trains...very handy location. My only gripe is my last stay our bathroom sink area did not have a functioning light.

By on Jan 8, 2018

5
Everyone

The location was perfect. The staff was friendly. The hotel is very clean,

By on Dec 7, 2017

4

close to venue

Everyone

Pariking was hard. . Not enough linens. Otherwise it was good

By on Nov 18, 2017

4

perfect if you are going to the scottracenter

Everyone

Rooms, workout area and pool was great. Not sure what was going on with the hot tub. Would be nice to have some type of Continental breakfast. Over all great stay

By , from Washington Court House OH 43160 on Oct 30, 2017

4
Everyone

Decent hotel. Decent price. Convenient to downtown nightlife and eateries.

By , from Southern Illinois on Oct 16, 2017

4

convenient

Everyone

The St. Louis City Center Hotel is convenient for us to attend concerts right across the street at the Scottrade Center, or to attend games at Busch Stadium a few blocks away. This is our downtown go-to hotel. The location can be sort of sketchy, but there is onsite security and an attached parking garage. The hotel is older, and in need of updating, but is comfortable and convenient enough to make up for it.

By , from Carbondale, IL on Oct 14, 2017