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St. Louis City Center Hotel

3.5 out of 5.0

Recent guest reviews

Our room was comfortable and spacious. Check in was efficient. We had an easy walk to Busch Stadium. We were very pleased with this hotel for our weekend getaway!

Staff was great, spacious and clean room. Old building

I recently spent two nights here with the family. A few highlights: --no blankets available for the pull-out couch --no hot water or shampoo in the room --no answer at the front desk when called about hot water --keycard readers in elevators worked half the time I could go on, but in the end it was OK because they refund my stay, parking, etc.

This is one disappointing place. It is on the outskirts of downtown, its dirty and shady area. Hotel looks like one of the building in North Korea. Grey, dirty, big and boring. Overall terrible.

Our AC wasn't working properly and we mentioned it to clerk but it wasn't noted and therefore nothing was done to improve it.

Pros: quiet, spacious, comfortable, and equipped with standard amenities. Lobby was impressive, old glass elevators were neat, interior courtyards were pleasing. Room service was delivered timely and complete. Staff was polite, friendly, and helpful. Cons: Had Wi-Fi the first night but could not get logged on for the remaining 3 days. Lost Direct TV for about 6 hours due to a thunder storm. Bistro breakfast was excessively oily.

The hallway carpet and wallpaper were straight out of the fifties. This would have been okay if the carpet and walls were clean. They were anything but. The room itself was okay. It was very large and roomy. However, it was not cleaned the next day nor were we given any new towels. Most hotels I have visited always have some type of literature about the hotel and what it has to offer such as the restaurant hours, etc. This had nothing at all. Overall I was disappointed. I would not recommend this place to a friend.

Hotel was close to everything downtown and the shuttle was great for trips beyond walking distance.

The hotel was a nice to place to stay in the city. The rooms were big and comfortable. The bar and cafe were nice as well as the rooftop pool, patio, and fitness room. The elevators were a little slow. Overall a great experience.

Came in for a few Cardinals games, easy 10 min walk to the stadium. The room was a bit dusty, but there was a sign posted out front upon arrival letting us know that it was due to the construction of the new Metrolink station, they are redoing. Which if you are wanting to stay downtown, the stop is right across from entrance of the hotel, which was very convenient. We will stay here again when we come back.

We chose this hotel because it was close to Busch Stadium. No other reason. It certainly wasn't because it was a great place to stay. Our suite was dark and dingy. The carpet was dirty and in need of cleaning but I'm not sure it had even been vacuumed. Sorry, I'm not a complainer but I would have expected more for the money.

No water in water fountains Very few lights in hallways Used drinks left in fridge No sheets for pull out bed $200 deposit not made aware of beforehand Elevator run down Pen was chewed up in room to use Walls and carpet in room was dirty Snack area near check in bare No safe in room Indoor pool not heated Hot tub boarded up and closed Drawers of dresser broken Emergency phone in pool area didnt work Out of towels at pool

We had to change rooms twice due to freeway noise (very loud!), but staff was very nice about this. The room we ended up in was not thoroughly cleaned (stuff in drawers, not vacuumed, stains on the window curtain, etc.). The hot tub was closed. And staff didn't give us a heads up a window washer would appear in our 7th floor window as I was getting ready in the morning (the noise and sight of a person there startled me!).

Rooms was clean and spacious. Bar was good. Breakfast buffet was cold.

This place was great. Very close to Scott trade arena, quiet, and clean. I was very pleased. Towels were only 2 and small. We brought our own to use based on previous reviews. It exceeded my expectations. Perfectly adequate hotel stay, especially for the price.

This hotel is proximate to sports venues and is OK. The view of the arch from my room was nice. That said, the TV remote was missing. The towels were only ok and the shower pressure was puny.

Our first room smelled of pot and beer. The front desk was great and changed us. The 2nd room was ok - door did not lock well, stains on carpet, dirt on walls and we received a sheet for the pullout couch. There was no bedding available. The staff felt bad, but they couldn't work anything out. The pool however was great for the kids! The self-parking was $17 and came in handy to walk around downtown.

We stayed in a suite for a family of 5. There were no extra sheets provided for the pull out bed, only 2 towels, 1 bar of soap for a room that can sleep 5. 1 phone was broke, there was coffee maker but no coffee pot, and a couple outlets were not "live"/working My son found garbage under the bed, and other food trays were left in the hallway for the entire weekend we stayed.

Started with the requested early check-in was not available. Room was nasty - mold in the shower, uncomfortable bed and pillows. Room service failed to make the bed (unless I specifically asked at the front desk), left me without towels. Prostitute tried to pick me up in the hotel bar. Not the greatest area. Totally not like the pictures or reviews. Very disappointing. Never staying there again.

Public transit was a priority for my visit. city trolley tour bus and light rail line stop across the street. Beautiful pool and best exercise room ever. Like those in a 5 star hotel. Very safe and secure entrance and property. Excellentr restaurant and lounge. Front desk staff was outstanding by offering to ship me an item home that I left behind in my room. I loved everything about this hotel.

Room options

Room, 1 King Bed, Accessible

King 1 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 4

Suite, Accessible (2 Queens + Sofabed)

Queen 2 | Sleeps 5

Suite, Multiple Beds, Accessible (2 Queen + Sofabed)

Queen 2 | Sleeps 5

Guest reviews for St. Louis City Center Hotel

Everyone (34) Couples (55) Business (8) Family (33) Other (7) Friends (15)
4

easy walk to busch stadium

Everyone

Our room was comfortable and spacious. Check in was efficient. We had an easy walk to Busch Stadium. We were very pleased with this hotel for our weekend getaway!

By on Aug 31, 2017

4
Everyone

Staff was great, spacious and clean room. Old building

By on Aug 26, 2017

1

good place to stay if you can get it for free.

Everyone

I recently spent two nights here with the family. A few highlights: --no blankets available for the pull-out couch --no hot water or shampoo in the room --no answer at the front desk when called about hot water --keycard readers in elevators worked half the time I could go on, but in the end it was OK because they refund my stay, parking, etc.

By , from Chicago, IL on Aug 24, 2017

2

disappointing

Everyone

This is one disappointing place. It is on the outskirts of downtown, its dirty and shady area. Hotel looks like one of the building in North Korea. Grey, dirty, big and boring. Overall terrible.

By , from Chicago on Aug 23, 2017

4

you can walk to busch stadium

Everyone

Our AC wasn't working properly and we mentioned it to clerk but it wasn't noted and therefore nothing was done to improve it.

By , from San Antonio, Tx on Aug 23, 2017

3

hotel was quiet, spacious, & comfortable

Everyone

Pros: quiet, spacious, comfortable, and equipped with standard amenities. Lobby was impressive, old glass elevators were neat, interior courtyards were pleasing. Room service was delivered timely and complete. Staff was polite, friendly, and helpful. Cons: Had Wi-Fi the first night but could not get logged on for the remaining 3 days. Lost Direct TV for about 6 hours due to a thunder storm. Bistro breakfast was excessively oily.

By , from Portland, OR on Aug 18, 2017

3

barely okay.

Families

The hallway carpet and wallpaper were straight out of the fifties. This would have been okay if the carpet and walls were clean. They were anything but. The room itself was okay. It was very large and roomy. However, it was not cleaned the next day nor were we given any new towels. Most hotels I have visited always have some type of literature about the hotel and what it has to offer such as the restaurant hours, etc. This had nothing at all. Overall I was disappointed. I would not recommend this place to a friend.

By , from missouri on Aug 17, 2017

4

nice location and friendly, helpful staff

Everyone

Hotel was close to everything downtown and the shuttle was great for trips beyond walking distance.

By , from Moline, IL on Jul 15, 2017

4

close to stadium

Everyone

The hotel was a nice to place to stay in the city. The rooms were big and comfortable. The bar and cafe were nice as well as the rooftop pool, patio, and fitness room. The elevators were a little slow. Overall a great experience.

By on Jul 8, 2017

4

great place to stay.

Everyone

Came in for a few Cardinals games, easy 10 min walk to the stadium. The room was a bit dusty, but there was a sign posted out front upon arrival letting us know that it was due to the construction of the new Metrolink station, they are redoing. Which if you are wanting to stay downtown, the stop is right across from entrance of the hotel, which was very convenient. We will stay here again when we come back.

By on Jun 30, 2017