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Recent guest reviews

The property was well maintained and the staff friendly and easy to work with!

The property is in general “nice”. It has painting and general carpentry needs all around. Columns and trim work, door facings and trim……all dirty and need cleaning and paint.

This was the worst hotel that we’ve ever experienced. First, they give you a long list of rules that you have to initial and agree to. They also charge you a large damage deposit. All of this would be bearable if we hadn’t gotten to the room and immediately smelled marijuana smoke coming through the vents. This smell lasted our entire 2 night stay. The vinyl couch had holes ripped in it, a ramen noodle was sitting in the coffee maker and one of the bathrooms smelled like dirty feet. They offer you a “complimentary breakfast” in a bag which includes a granola bar, a muffin and a bottle of water. You have to go pick up your food bag at the front desk. We didn’t even bother. When I called the front desk the first evening at around 9:30 pm to make sure I wasn’t going to be charged for the rips and holes in the couch, the person who answered the phone sounded upset that I had called. If all the area hotels weren’t already booked, we would have left. Don’t stay at this hotel. We’ve stayed at other Sonesta hotel suites and they were nice. This one is not.

Next time I won't stay off the courtyard as other guest use the courtyard late into the night and you can hear them inside the room.

Great property and front desk staff. Very clean, appreciated the full kitchen. Was surprised by the $250 deposit to insure rules are followed. Would stay again, very good experience.

The suite was clean and comfortable. The suite had everything we needed (fridge, stove, 2 tvs, ample seating) to make us feel just like we were home!

There were bed bugs!!! And no running hot water!!! They also didn’t provide us with the proper amount of towels

It wasn’t as clean as I expected it to be. The first room we got had a really strong odor so they were nice enough to give us a new room. The dishes were still dirty in the new room, but I just let the dishwasher run. Also, the dining area seemed old But the bedrooms were really nice.

Convenient, clean, but furniture was a little worn. Staff was friendly and professional

Great room, very clean. Better than any hotel we’ve stayed at

I had a problem with my room and the night clerk Aaron really helped and solved my problem. Thank you Aaron. The down side is the hard floor in both rooms were unswept. Request was made for housekeeping and the person literally ran the vacuum through these middle of the room. The stove was dusty also. This property has potential, but housekeeping needs to improve. Thanks to Aaron and his service we enjoyed our stay.

The suite was very spacious and comfortable. The rooms were very clean. Having a small kitchen was definitely a plus.

Loved the size of the accommodations,; the full kitchen was an added bonus. Shuttle service was also a great plus; we would not have selected the hotel without it. Lastly, the full, hot, delicious breakfast was superb on the dark, rainy morning we left. Should we return to the area, we would stay here again!! 🤗🤗

Craigshire Road Maryland Heights MO

Hotel highlights

  • Close to Westport Plaza
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located 2.1 mi (3.4 km) from Creve Coeur Golf Club, Sonesta ES Suites St. Louis Westport is within a 10-minute drive of other popular attractions like St. Louis Car Museum. This 106-room, 3-star hotel welcomes guests with in-room amenities like kitchens, sofa beds, and living rooms.


Rooms

The 106 accommodations feature kitchens and space to spread out with living rooms. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are also standard.


Property features

Guests of Sonesta ES Suites St. Louis Westport enjoy free WiFi in public areas, express check-out, and laundry facilities. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a picnic area, barbecue grills, and a garden.

Room options

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Suite, 2 Bedrooms

1 King Bed and 1 Queen Bed | Sleeps 6

Guest reviews for Sonesta ES Suites St. Louis Westport

Everyone (18) Business (1) Couples (6) Family (12)
5
Partner Couples

The property was well maintained and the staff friendly and easy to work with!

By on Oct 9, 2021

Review comment responded on Oct 10, 2021

Thank you for your feedback, we hope to have you again.

1
Everyone

By on Jul 31, 2021

3
Friends

The property is in general “nice”. It has painting and general carpentry needs all around. Columns and trim work, door facings and trim……all dirty and need cleaning and paint.

By on Jul 22, 2021

Review comment responded on Jul 22, 2021

Thank you for your Feedback

1
Family with small children

This was the worst hotel that we’ve ever experienced. First, they give you a long list of rules that you have to initial and agree to. They also charge you a large damage deposit. All of this would be bearable if we hadn’t gotten to the room and immediately smelled marijuana smoke coming through the vents. This smell lasted our entire 2 night stay. The vinyl couch had holes ripped in it, a ramen noodle was sitting in the coffee maker and one of the bathrooms smelled like dirty feet. They offer you a “complimentary breakfast” in a bag which includes a granola bar, a muffin and a bottle of water. You have to go pick up your food bag at the front desk. We didn’t even bother. When I called the front desk the first evening at around 9:30 pm to make sure I wasn’t going to be charged for the rips and holes in the couch, the person who answered the phone sounded upset that I had called. If all the area hotels weren’t already booked, we would have left. Don’t stay at this hotel. We’ve stayed at other Sonesta hotel suites and they were nice. This one is not.

By on Jun 1, 2021

Review comment responded on Jun 2, 2021

Hello, Thank you.

4
Family Business Business

Next time I won't stay off the courtyard as other guest use the courtyard late into the night and you can hear them inside the room.

By on May 18, 2021

Review comment responded on May 19, 2021

Hello, Thank you very much for your review.

5
Everyone

By on May 5, 2021

Review comment responded on May 15, 2021

Thank you for your Feedback!

4
Partner Couples Business Business

Great property and front desk staff. Very clean, appreciated the full kitchen. Was surprised by the $250 deposit to insure rules are followed. Would stay again, very good experience.

By on Apr 2, 2021

Review comment responded on Apr 2, 2021

Hello, Thank you for your review.

4
Partner Couples

The suite was clean and comfortable. The suite had everything we needed (fridge, stove, 2 tvs, ample seating) to make us feel just like we were home!

By on Mar 23, 2021

Review comment responded on Mar 23, 2021

Thank you for your Feedback! We hope to have you again!

1
Family

There were bed bugs!!! And no running hot water!!! They also didn’t provide us with the proper amount of towels

By on Mar 1, 2021

Review comment responded on Mar 1, 2021

Hello, Thank you.

3
Family with small children

It wasn’t as clean as I expected it to be. The first room we got had a really strong odor so they were nice enough to give us a new room. The dishes were still dirty in the new room, but I just let the dishwasher run. Also, the dining area seemed old But the bedrooms were really nice.

By , from St. Louis, Mo on Dec 31, 2020

Review comment responded on Dec 31, 2020

Thank you for your feedback, we will share with team for improvement!

Sonesta ES Suites St. Louis Westport

1855 Craigshire Road, Maryland Heights, MO 63146
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