Skip to main content
Beginning of main content

Crosslands St. Louis - Airport - Chapel Ridge Road

2.0 out of 5.0

Recent guest reviews

First thing I noticed when I got in was the lobby smelt like pot. The staff was very disorganized. When I got to my room the door jam was broken and there was a dog barking through the night somewhere in the building.

This "hotel" is more like an apartment where folks live full time, you can tell by the kids playing in the lobby at all hours. The building is older, well made, rooms are larger, clean and the HVAC works properly! I checked in late, I was scared checking in. Unsure of my surroundings? Room was quite - yeah! When time to check out I was locked in. It was 3 am but I needed to be at the airport @ 4 am. No way out doors locked. I finally when out a fire door on the side. And someone was sitting outside on the stoop smoking? Security I wonder? This "hotel" is just far enough from the airport that I don't recommend unless check in and out is during daylight hours.

Too noisy, Very dirty overall felt very unsafe. Too much unnecessary things go on there.

It is an ok place if you just want an inexpensive place to spend the night before you go to the airport. The staff was friendly but unskilled. They had a difficult time locating our reservation and in using the computer to check us in. The front desk is not open 24 hours and the front door is locked after certain hours. You can go in and out if you have a key but if you are registering late, you have to be buzzed in.

Decent hotel at affordable price. Nothing fancy but it was worth the money.

For the money it was fine but the bed was uncomfortable and had my family take the room second night. I asked the maid to competely turn the room for family to stay there, and tipped her to do so. and she didnt do it. the front desk took care of it for me

This was on of the worse experiences that I have had with this hotel chain. My room still had items left behind from the previous person. I was very disappointed.

Hallway had an odor. Some guest were noisy in the night. Nice room. Great staff

The rooms could be better if the staff and customer servies was.... this hotel just needs a change in customer service,, but you get what you pay for.....

Nasty, Nasty. The hotel smelled like dog feces and urine and the bedspread was nasty dirty, there were bugs in the wall and they fell out in the bathroom not a very safe area, it was overall NASTY, we left and found a different hotel room...Never go to this Hotel.....NASTY NASTY

there were ants in one of my rooms they were more worried about keeping there new carpet clean than fitting rooms to party sizes. biggest bumer pool was closed

If you need a cheap hotel that is clean, this is your best bet. How can you beat $40 a night!? Pros: Clean, kitchen in some rooms, quiet, easy to access, safe Cons: No overnight desk attendant, phone didn't really work well, only soap in the bathrooms

I was a lot closer to the airport than expected, which turned out to be a good thing. Location-wise, you're near 3 major highways, shopping, and if the fitness room is not enough to meet your needs, there is a Gold's Gym a few minutes drive away. I thoroughly enjoyed my 4 week stay at this hotel. Room was clean and comfortable. Also, the staff were all very professional and made me feel nothing less than welcome. Will be staying here again.

The shower would not drain properly. The towels felt like sandpaper. I booked a non-smoking room but the room smelled like smoke. Hallway rugs were dirty. color of room was depressing.

155 Chapel Ridge Road Hazelwood MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center
  • Laundry facilities

Crosslands St. Louis - Airport - Chapel Ridge Road is located within a few miles (5 km) of James S. McDonnell Prologue Room and Old St. Ferdinand Shrine. This 72-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. It's near the airport and also near Payne-Gentry Historical House and St. Louis Mills Mall.


Rooms

The 72 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Rooms also include free local calls. Weekly housekeeping is available.


Property features

Crosslands St. Louis - Airport - Chapel Ridge Road features a 24-hour fitness center, free WiFi in public areas, and a seasonal outdoor pool. If you plan to drive, free parking is available. Helpful staff is there to provide a safe deposit box at the front desk, as well as offer insight about the area. Additional amenities include express check-in and laundry facilities.

Room options

Deluxe Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Deluxe Studio, 1 Queen Bed

Queen 1 | Sleeps 3

Standard Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Standard Studio, 1 Queen Bed

Queen 1 | Sleeps 3

Guest reviews for Crosslands St. Louis - Airport - Chapel Ridge Road

Everyone (5) Business (4) Couples (2) Family (1) Other (2)
2
Everyone

First thing I noticed when I got in was the lobby smelt like pot. The staff was very disorganized. When I got to my room the door jam was broken and there was a dog barking through the night somewhere in the building.

By , from Connecticut on Aug 22, 2017

3

too from airport

Everyone

This "hotel" is more like an apartment where folks live full time, you can tell by the kids playing in the lobby at all hours. The building is older, well made, rooms are larger, clean and the HVAC works properly! I checked in late, I was scared checking in. Unsure of my surroundings? Room was quite - yeah! When time to check out I was locked in. It was 3 am but I needed to be at the airport @ 4 am. No way out doors locked. I finally when out a fire door on the side. And someone was sitting outside on the stoop smoking? Security I wonder? This "hotel" is just far enough from the airport that I don't recommend unless check in and out is during daylight hours.

By on Jul 17, 2017

1
Everyone

Too noisy, Very dirty overall felt very unsafe. Too much unnecessary things go on there.

By on Jul 10, 2017

3
Everyone

It is an ok place if you just want an inexpensive place to spend the night before you go to the airport. The staff was friendly but unskilled. They had a difficult time locating our reservation and in using the computer to check us in. The front desk is not open 24 hours and the front door is locked after certain hours. You can go in and out if you have a key but if you are registering late, you have to be buzzed in.

By , from Illinois on Apr 21, 2016

3
Everyone

Decent hotel at affordable price. Nothing fancy but it was worth the money.

By , from MO on Feb 26, 2016

3

family in towm

BusinessTravelers

For the money it was fine but the bed was uncomfortable and had my family take the room second night. I asked the maid to competely turn the room for family to stay there, and tipped her to do so. and she didnt do it. the front desk took care of it for me

By on Oct 13, 2015

1

very poor quality

BusinessTravelers

This was on of the worse experiences that I have had with this hotel chain. My room still had items left behind from the previous person. I was very disappointed.

By on Sep 25, 2015

4

stop over

Couples

Hallway had an odor. Some guest were noisy in the night. Nice room. Great staff

By on Aug 27, 2015

2

needs more tlc

BusinessTravelers

The rooms could be better if the staff and customer servies was.... this hotel just needs a change in customer service,, but you get what you pay for.....

By on Sep 17, 2011

1

nasty

Couples

Nasty, Nasty. The hotel smelled like dog feces and urine and the bedspread was nasty dirty, there were bugs in the wall and they fell out in the bathroom not a very safe area, it was overall NASTY, we left and found a different hotel room...Never go to this Hotel.....NASTY NASTY

By on Aug 7, 2011