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Super 8 Massena NY

2.0 out of 5.0

Recent guest reviews

Old but clean, located near the highway, this hotel is a value for money solution

Only downer was no king bed, my feet had to hang off the end. For $80 a night did not expect much. It was clean and neat and seemingly well kept.

Room was noisy due to lobby and fridge motor ran at night making noise

I love staying here. It has become my home away from home.

this hotel was a bit far from SUNY Potsdam, which is the reason we needed the lodging. The staff was accommodating but overall the room, which was clean and inviting, was less than comfortable (the beds are soft - for me a difficulty). Noisy neighbors above added to the frustration.

We have stayed at this motel many times. The room we had this time was clean and recently redone. Breakfast was ordinary with enough for everyone. Staff was very polite.

We needed a clean, inexpensive place to stay, and this hotel fit the bill. A small breakfast is provided.

If you are looking for an inexpensive place to lay your head, this is for you. Room was clean and the staff was friendly and helpful. There is also a small breakfast available in the morning. Not flashy, but basic amenities.

Room was clean, showers were hot, and breakfast was not great -but good enough for the price we paid. Much better value than hotels in Potsdam/Canton area. We just needed a place to sleep for the night while visiting our child at college. Would definitely recommend.

This is a great motel in the center of town near block away from family. The continental breakfast was one of the best i ever had. Warm and cold food to choose from. Plenty of parking in the front and the back. Staff was nice and polite and very helpful. Price was reasonable my only problem i reserved two queen size bed got two full size. Pictures online show flat screen tv my room had an old box tv. Room and bathroom were clean but in need of a good dusty. If you're not a smoker ask for room in the middle of the building anyroom near an exit door will smell the smoke coming in from outside the building. I gave it a four because of this.

It was a great experience. The front desk staff were pleasant and helpful.

I had a very nice and restful night at the Super 8 after having a long drive. It started out from my home. Drove through some very rough winter weather. I then had vehicle problems and had to have a repair done while on my way. I got to the Super 8 later than planned. I was greeted by a very nice friendly lady. She quickly checked me in and filled me in on all the services. I settled in, had good night sleep and was ready for my next day. Enjoyed the breakfast too.

All went well. Friendly staff, clean room. Good service. Hot coffee. Would stay again.

they never cleaned the room, replaced the coffee bags from one day to the next, never a fresh towel, and the beds were not made, I was unhappy with the service, would not stay there again,

Just a quick trip north .. very nice pleasant staff

For the money, this hotel was very worth staying at. They have a free continental breakfast where you can actually make your own fresh waffles. All of the staff was very friendly and helpful. The rooms were very clean and well kept and equipped with a free mini-fridge, free HBO, and WiFi. I would stay at this location again.

It was a nice room, clean, and totally worth staying at.

I only stayed 1 night, travelling alone on business. Great location, very easy to find on main drag. Check in took only about 30 secs. Room was big, had ironing board, fridge, microwave. Wi Fi was really slow, though. The continental breakfast looked fine; some I try to avoid, but this one had some tables in the lobby and people were enjoying it. I only had time to grab some coffee, which was good. Convenient, affordable, and no distractions or weirdness. Perfect for my needs!

Stayed overnight for a wedding, decent place, right off the main road.

It was a over night stop to visit college with our son. Absolutely recommend this Super 8 for similar reasons. Not sure if I would stay there for more than 2 nights as there is not much to do.

Room options

Standard Double Room, 2 Double Beds, Smoking, Microwave

Full 2 | Sleeps 4

Standard Double Room, 2 Double Beds, Microwave

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Microwave

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 3

Guest reviews for Super 8 Massena NY

Everyone (3) Couples (7) Business (7) Family (9)
4
Everyone

Old but clean, located near the highway, this hotel is a value for money solution

By , from Syracuse on Aug 19, 2017

4

nice for the price

Everyone

Only downer was no king bed, my feet had to hang off the end. For $80 a night did not expect much. It was clean and neat and seemingly well kept.

By on Mar 10, 2017

Review comment responded on Apr 15, 2017

Thank you for this great feedback. This will allow us to enhance the experience at our property. We will keep in mind your suggestion to improve it. Thanks Manage

3

clean hotel with convenient location

Everyone

Room was noisy due to lobby and fridge motor ran at night making noise

By , from New Hartford on Apr 3, 2016

5

close to suny potsdam

Families

I love staying here. It has become my home away from home.

By on Aug 13, 2015

3

off the beaten track

Couples

this hotel was a bit far from SUNY Potsdam, which is the reason we needed the lodging. The staff was accommodating but overall the room, which was clean and inviting, was less than comfortable (the beds are soft - for me a difficulty). Noisy neighbors above added to the frustration.

By on May 22, 2015

3

massena super 8

Couples

We have stayed at this motel many times. The room we had this time was clean and recently redone. Breakfast was ordinary with enough for everyone. Staff was very polite.

By on Aug 22, 2014

3

enjoyed our stay

Families

We needed a clean, inexpensive place to stay, and this hotel fit the bill. A small breakfast is provided.

By on Jul 28, 2014

3

fits the bill

Families

If you are looking for an inexpensive place to lay your head, this is for you. Room was clean and the staff was friendly and helpful. There is also a small breakfast available in the morning. Not flashy, but basic amenities.

By on Jul 17, 2014

3

good value and clean

Families

Room was clean, showers were hot, and breakfast was not great -but good enough for the price we paid. Much better value than hotels in Potsdam/Canton area. We just needed a place to sleep for the night while visiting our child at college. Would definitely recommend.

By on Mar 3, 2014

3

great value, clean and comfortable

Families

This is a great motel in the center of town near block away from family. The continental breakfast was one of the best i ever had. Warm and cold food to choose from. Plenty of parking in the front and the back. Staff was nice and polite and very helpful. Price was reasonable my only problem i reserved two queen size bed got two full size. Pictures online show flat screen tv my room had an old box tv. Room and bathroom were clean but in need of a good dusty. If you're not a smoker ask for room in the middle of the building anyroom near an exit door will smell the smoke coming in from outside the building. I gave it a four because of this.

By on Nov 12, 2013