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Econo Lodge Massena

2.0 out of 5.0

Recent guest reviews

Quiet. Clean. Refreshing place to get away. Convenient location.

Great n Comfortable Price was awesome...breakfast was decent as well

Room out dated, also had to purchase air freshener just to stay

Rooms need major up grades, appears to last changed in the 90's

Staff was friendly and helpful, found hotel with ease. In a quiet location.

The hotel is, I believe, one of only two in Massena to choose from. If you make reservations, try to reserve a ground floor room, especially if you have a lot of luggage. It was quite difficult to carry up heavy suitcases and other needed items up to the second floor, requiring several trips back and forth.

This was our second stay in a few months so we could visit Clarkson University. Its nice and quiet. Most importantly its a Clean room. Just two notes, need kleenex box on nightstand, and would prefer a larger tv.

I was very tired after a day of travel when I checked into my room. The night manager was very nice, and gave us our room quickly. It was at the end of the hall, and I am so glad! There were barking dogs in a couple of the rooms we passed, and our room smelled stale. The couch had a big rip in the fabric, and the heat was off. It was 32 degrees outside, so I put the heat on, and it immediately smelled like something was burning. I had to turn it all the way down, and then try the cool air to get a normal temperature. The paint was chipping in the bathroom, and the finish was coming off the table and chairs in the main room, making for a very nasty first impression. The sheets seemed clean enough, and there was plenty of hot water, and clean towels. So it was livable, but not anywhere I'd want to stay again.

This hotel was very well kept. There was good attention to detail and service was very good.

Hotel was easy to find. Staff was very helpful with location, points of interest ,restaurants and directions. Breakfast provided in the morning was very good and much more than I thought it would be. Breakfast staff was very friendly. Room was located on the 1st floor allowing easy access to my vehicle. Older renovation but in good shape and clean.

Clean, well maintained motel appropriately priced. My only complaint is the extremely hard mattress which made it impossible for me to get comfortable.

I have stayed here before and would do it again. The location was good for my purposes. The staff was very friendly, the room was clean and comfortable. A couple of nit-picking issues: There is no plug handy to the writing table, both of the nearest ones are used by the tv and light over the table. The other plug I used by the clothes hanging bar was dead. Perhaps maintenance should go through and make sure all of these things are working in what is an otherwise well-kept facility.

Room was clean and in good repair. Stayed in a two twin non-smoking. Continental breakfast was OK, but there was no meat of any kind. Everything else was good.

This is the second time this year we stayed here, and again, it was worth the price. Room was clean, everything work, no problems at all. We will be back in October.

I was looking for an inexpensive hotel close to my son's house when I came to see him and his family. This hotel was clean, quiet, convenient and staffed by the nicest people anywhere. I'm sure I'll be back.

It was a very good stay, rooms very clean, all staff members are friendly, and we felt safe there. The hot waffles were a great treat for breakfast. All this for a very good price. We would gladly stay here the next time around.

The room was very unclean. Both sets of pillows on both beds in the room had small dark hairs on them, seemed to be pet hairs. The shower was full of hair on the floor as well as the walls. One wall in the room had been repaired but poorly and the area below was not clean, their was alot of leftover plaster on the floor. The Tv's picture tube was really poor, it was not clear and the color was off, picture tube was bad. The ac was on when we got the room but was not cooling it. The price also increased by close to 50.00 dollars from this time last year. The sign out front read golden award winner 2010 and 2011 hardly the case.

The was much nicer than we were expecting. The free wireless internet and free continental breakfast were the perks of this hotel. Incredibly clean hotel, nice and helpful staff. If we ever come around this area again, Econo Lodge is my hotel of choice!

We found this motel to be worth the money. The room was spacious and clean and the bed was comfortable enough (however, there were only 2 pillows on the bed and we each always use 2 -- we didn't bother asking the front desk for extra since it was quite late when we got in). This location is close to the Akwesasne Casino which we enjoyed and close enough to pop over to Canada if anyone wanted to. We also enjoyed the locks in Massena which were near by. All in all, it's a good value for budget-minded people.

Large comfortable room and bed. Very good value for the money. Only negative is that you have to drive to get to restaurants, shopping, etc. After a long drive that was the last thing we wanted to do. In any case, should we find ourselves in Massena NY again, we wouldn't hesitate to stay at the Econo Lodge again.

Room options

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Econo Lodge Massena

Everyone (6) Couples (7) Business (3) Family (3) Other (1) Friends (2)
4

nice motel at reasonable rate

Everyone

Quiet. Clean. Refreshing place to get away. Convenient location.

By , from Syracuse on Jun 5, 2017

4

close to massena

Everyone

Great n Comfortable Price was awesome...breakfast was decent as well

By on Oct 17, 2016

2
Everyone

Room out dated, also had to purchase air freshener just to stay

By on Aug 8, 2016

2
Everyone

Rooms need major up grades, appears to last changed in the 90's

By on Aug 7, 2016

4

location was convenient for area we were staying

Everyone

Staff was friendly and helpful, found hotel with ease. In a quiet location.

By , from Chazy on Jul 21, 2016

3

no elevator

Everyone

The hotel is, I believe, one of only two in Massena to choose from. If you make reservations, try to reserve a ground floor room, especially if you have a lot of luggage. It was quite difficult to carry up heavy suitcases and other needed items up to the second floor, requiring several trips back and forth.

By , from Florida on Jun 19, 2016

4

stay for college visit

Couples

This was our second stay in a few months so we could visit Clarkson University. Its nice and quiet. Most importantly its a Clean room. Just two notes, need kleenex box on nightstand, and would prefer a larger tv.

By on Oct 28, 2015

2

yuck

Families

I was very tired after a day of travel when I checked into my room. The night manager was very nice, and gave us our room quickly. It was at the end of the hall, and I am so glad! There were barking dogs in a couple of the rooms we passed, and our room smelled stale. The couch had a big rip in the fabric, and the heat was off. It was 32 degrees outside, so I put the heat on, and it immediately smelled like something was burning. I had to turn it all the way down, and then try the cool air to get a normal temperature. The paint was chipping in the bathroom, and the finish was coming off the table and chairs in the main room, making for a very nasty first impression. The sheets seemed clean enough, and there was plenty of hot water, and clean towels. So it was livable, but not anywhere I'd want to stay again.

By on Oct 12, 2015

4

wonderful experience

Couples

This hotel was very well kept. There was good attention to detail and service was very good.

By on Sep 16, 2015

4

business trip

BusinessTravelers

Hotel was easy to find. Staff was very helpful with location, points of interest ,restaurants and directions. Breakfast provided in the morning was very good and much more than I thought it would be. Breakfast staff was very friendly. Room was located on the 1st floor allowing easy access to my vehicle. Older renovation but in good shape and clean.

By on Apr 6, 2015