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Comfort Inn & Suites Watertown - 1000 Islands

2.0 out of 5.0

Recent guest reviews

Nice and clean rooms. Friendly staff provided quick check-in. Hot breakfast with the usual fare; waffles, eggs, sausage, pastries, etc. Free wi-fi.

When I checked into the hotel, there was a minor mix up with another patron and I was given their reservation accidentally. After I double checked my booking, the woman at the front desk quickly fixed the issue, reversing the charge on my card and giving my family, and the other family we were mixed up with, our correct rooms. The desk clerk (I believe her name was Leslie) was near the end of her shift, but that didn't impact her professionalism or her prompt, cheerful service. She even called our room a short while later to make sure that everything was to our satisfaction. Kudos to her, and it made the stay all that much nicer.

Fantastic hot breakfast. They have nutella. THEY HAVE NUTELLA!!!!!

We stayed just one night on our way to Syracuse. Front desk clerk was extremely welcoming. Room was clean. I was happy to have a shower (no tub). The bed was king size and comfortable. Room was very quiet. The price was great and the only observation that is in any way negative was the lack of any color in the hotel. Ever wall, rug, floor, piece of furniture was beige/brown/neutral.

Showers had good pressure. Clean facility, hair dryer, the people are very nice and accommodating, very comfortable bed, with down type comforters, refrig, and microwave and all this made my stay excellent comfortable.

Very pleasant, positive, and professional front desk staff. Suite size exceeded our expectations. Hotel is located conveniently from the interstate and near many restaurants. Pool is a little old but well maintained and clean. Very positive stay and I would definitely return.

Nice room . Pool and fitness center was clean . Check in and out was a breeze

Staff was very helpful, friendly and professional. Comfortable room, great for pet friendly and very nice breakfast.

Granddaughter LOVED the pool. Excellent value with a very nice breakfast. Lemon infused water was a special treat.

Nice place place to stay ,friendly staff clean hotel and a nice breakfast.

Nothing spectacular but a good value. Nice breakfast with waffles and Greek yogurt.

We were just passing through and needed a place to stay for the night. Found a great rate on Orbitz so decided to try this hotel for the night. The hotel was very clean, room was very comfortable, and breakfast was great. Thank you!

I would stay here again. Nice location with restaurants and shopping nearby.

We stayed here while we waited for housing. Night attendant was no where to found when I checked in. Waited a good ten minutes untill she arrived with no apologies for the wait. There was a lady mopping the lobby that also didn't seem to care to get the attendant to check me in. The room was mostly clean, when I went to pull out the sofa bed for my daughter there was a empty condom wrapper under it with a grape. That made me decided to not pull it out further so she slept on top instead. Found blankets and sheets in the drawers but the blanket had pet hair all over it so we couldn't use it. We had some very important documents being sent to the desk through fed ex and they said they'd call us and leave a message when they'd arrived. Before checkout (3days later) we asked if they made it and the lady seemed to have forgotten all about it. Who knows how long they'd been sitting there. All in all an ok stay but the staff needs a lot of improvement to get a 5 star from me.

I've stayed there twice and their service is great. Continental breakfast is always on time and delicious. Everything is clean ALWAYS. There is a Dennys connected to it. The altitude of the room I stayed in was bothering my breathing my last night there and they changed my room so I could be comfortable.

Hotel was very nice everything was clean and comfortable. The pool area was clean and inviting and the continental breakfast could be better but there was a large selection. My only complaint is the room size. It was very narrow but still use able. All in all in will stay here again

We enjoy staying at this place. Very quiet area. The staff was friendly. Big breakfast.

I was in town for only 2 days for a funeral. Great location. Breakfast was good. Nice hotel for the price. Front counter help was extremely nice and helpful. I would stay here again.

Stopped on the way to Canada and was very pleasantly surprised! Very excellent price as well as very clean, comfortable and new.

110 Commerce Park Drive Watertown NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Comfort Inn & Suites Watertown - 1000 Islands is located within a mile (2 km) of Salmon Run Mall and Jefferson Community College. This 135-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. In central Watertown, the hotel is also close to Sci-Tech Center of Northern New York and Jefferson County Historical Society.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 135 air-conditioned rooms provide iPod docks, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.


Property features

At Comfort Inn & Suites Watertown - 1000 Islands, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 2 meeting rooms, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 2

Suite, Multiple Beds, Non Smoking (2 Queens, Sofa Bed)

Queen 2 | Sleeps 6

Guest reviews for Comfort Inn & Suites Watertown - 1000 Islands

Everyone (16) Business (3) Couples (3) Family (12) Friends (3) Other (4)
4

great location near interstate and mall.

Everyone

Nice and clean rooms. Friendly staff provided quick check-in. Hot breakfast with the usual fare; waffles, eggs, sausage, pastries, etc. Free wi-fi.

By , from Indiana on Aug 11, 2017

5

comfy rooms, fantastic staff

Everyone

When I checked into the hotel, there was a minor mix up with another patron and I was given their reservation accidentally. After I double checked my booking, the woman at the front desk quickly fixed the issue, reversing the charge on my card and giving my family, and the other family we were mixed up with, our correct rooms. The desk clerk (I believe her name was Leslie) was near the end of her shift, but that didn't impact her professionalism or her prompt, cheerful service. She even called our room a short while later to make sure that everything was to our satisfaction. Kudos to her, and it made the stay all that much nicer.

By on May 16, 2017

5
Everyone

Fantastic hot breakfast. They have nutella. THEY HAVE NUTELLA!!!!!

By , from Boston on Apr 8, 2017

Review comment responded on Apr 11, 2017

Hi Aaron, WE LOVE NUTELLA TOO!!!!! Thank you for the comments about our breakfast. Our team will be so pleased to receive your feedback. See you again soon!

4

easy access to i-81.

Everyone

We stayed just one night on our way to Syracuse. Front desk clerk was extremely welcoming. Room was clean. I was happy to have a shower (no tub). The bed was king size and comfortable. Room was very quiet. The price was great and the only observation that is in any way negative was the lack of any color in the hotel. Ever wall, rug, floor, piece of furniture was beige/brown/neutral.

By on Feb 18, 2017

4

very comfortable!

Everyone

By on Oct 23, 2016

5

convienient to stores and places to eat.

Everyone

Showers had good pressure. Clean facility, hair dryer, the people are very nice and accommodating, very comfortable bed, with down type comforters, refrig, and microwave and all this made my stay excellent comfortable.

By , from Port St Lucie, Florida on Oct 19, 2016

5
Everyone

Very pleasant, positive, and professional front desk staff. Suite size exceeded our expectations. Hotel is located conveniently from the interstate and near many restaurants. Pool is a little old but well maintained and clean. Very positive stay and I would definitely return.

By on Sep 15, 2016

4

close to all the shops

Everyone

Nice room . Pool and fitness center was clean . Check in and out was a breeze

By on Sep 3, 2016

5

nice visit

Everyone

Staff was very helpful, friendly and professional. Comfortable room, great for pet friendly and very nice breakfast.

By , from florida on Aug 24, 2016

5

exceptional

Families

Granddaughter LOVED the pool. Excellent value with a very nice breakfast. Lemon infused water was a special treat.

By , from Rochester N Y on Aug 23, 2016