Bird Rock Beach Hotel2.5 out of 5.0
Recent guest reviews
It was a weekend get away to St.Kitt's. Bird Rock was 14 USD away by taxi from airport. It is recommended that one carries small denominations in USD if ECD is not available. Check in was prompt. I had asked for a non smoking room but the room did smell of tobacco smoke probably because of the cleaners. The room was value for money but not really clean. I had ants, lizards and other insects as visitors, but this was promptly set right. The restaurant closes at 6 pm and that is a hassle if you reach the hotel late after visits to attractions. The choice for breakfast is limited but tastes good. The pool is near the restaurant and is safe for kids to play on it while an adult watches from the comfort of the restaurant. The staff are friendly and pleasant. The nights are peaceful and I did sleep like a log in peace and quiet. All rooms open out to a beautiful garden outside. It is a good bet for honeymooners and value for money.
First night here, no hot water and a big puddle formed from "somewhere" overnight in the kitchenette. Second night, moved room, still no hot water after several polite requests. The view from the second floor is nice.
First the good points. Nice location, staff were nice, diving very good in the area. Now the not so good. The rooms really need a makeover, food was not very good, overall hotel also needs a makeover.
My wife and I spent two weeks at the Bird Rock Beach Hotel. We were there for a scuba vacation, and access to the superior Dive St Kitts dive shop was a plus (see separate review for the dive shop). First, the positives: Staff were universally friendly and extremely accommodating. They did all they could to make for a good experience. Rooms and the property were clean. It was quiet, largely due to the fact that there were very few guests. In fact, it was like a private resort, since at times it seemed that we might be alone, except for dive staff and people from the adjacent Dolphin Experience who were housed there. There was free WiFi access both in the room and in public areas, including the pool This resort suffers from lack of management attention to detail. We had booked a suite with a kitchen. When we checked in, the gas stove was not connected to the gas, and dishware and utensils were mostly absent--certainly not enough for the 2-4 guests the suite was designed for. These were attended to promptly. They were also unaware that there was no hot water. The maintenance staff attempted to fix this, even coming in and working on it on Mother's Day, but didn't succeed until the next day (needed parts that weren't available on Sunday). The management made an adjustment on the bill for this. There were two safety issues. Two rungs were missing on the pool ladder, resulting in my wife's twisting her knee. We showed this to the owner, and he found that one of the missing rungs was right by the pool, but nobody had re-mounted it. The other issue, and a serious one, is that there's some kind of ground fault in the electrical system. If one is barefoot and touches the stove or microwave, you get a mild shock; it probably would have been worse if you touched the water tap. We had discussions with the owner, and he pointed out that our expectations might be too high. We weren't looking for a 5 star hotel, but some attention to the basics would be welcome. While the web site touts three restaurants, one of them, Diana's, is really a banquet and catering facility. In fact, we enjoyed a very nice Mother's Day buffet there. The Sunburst Restaurant serves breakfast and dinner. We had breakfast in our room. Dinner features three entree choices each night. Both times we went to this restaurant, we were the only patrons. The beach bar (I think it's now called Water's Edge) is open only until 5 PM, and serves a menu of burgers, sandwiches, salads, and platters. It's breezy and scenic, looking out over the snorkeling lagoon and the sea. With such a small guest population, there were none of the entertainments mentioned on the web site. Bird Rock Beach Hotel is built on a hillside, and there are lots of stairs to get anywhere, in most cases. Our room happened to be adjacent to the pool and restaurant, and after several times of climbing up to the office to meet a taxi, we discovered that there was driving access right to the restaurant. Also, it's in a residential area, so unless you're a really good walker, it's not in walking distance of any stores, restaurants or other attractions. Figure $10US minimum to get anywhere else. (Rental cars on St Kitts seem pretty pricey, and you must buy a St Kitts driving license.) The bottom line: I would call it an adequate hotel, and served our needs as an accommodation for our diving adventures.
My snorkel group spent 8 days here. From omelets to order, we enjoyed three meals a day and clean rooms with water views. Having a full-service dive shop on premises makes this an ideal place. On five mornings, the pontoon boat took us to calm waters to see sea anemones, sea fans and coral along with turtles, and fish among the reefs. Gail, our fish counter, identified 60 species of fish in more than 22 fish families. The dive boat captain arranged a day trip to sister island, Nevis, and the manager treated us to a sunset cruise where we saw the green flash as the sun went down.
We were here to do some snorkeling and Dive St. Kitts is right there so there was no transportation issue for that. The room was comfortable- we had the one with a kitchenette in it- well worth the upgrade-. Nothing fancy -- pretty normal for the tropics unless you stay in a 4 or 5 star place ($$$$) They cooked 3 meals a day for those of us staying the and the employees were quite attentive. The food was delicious! They tried to accommodate us every way they could. We were traveling as a group and were there for a week- the owner even made several visits to us at meals to make sure everything was OK, and then he set up a sunset cruise for us on the last night! It was amazing. It is a 1-1/12 mile into town; 1/2 to the store, but if you are not up for the walk- they will gladly call you a cab. IF I find myself back in St. Kitts- I will be back.
nothing good about this hotel too many levels cannot reach reception area in the evenings place very isolated restaurant opening hours very limited lvery long walk down three areas to an inadequate lunch room sometimes in the day no one is in the reception area the place is in a residential area with no facilities within a reasonable distance had problems with hot water would not stay at this hotel again room not cleaned properly in the nights there is total isolation and when you return to the hotel at 9 or after in the night no one present, front desk office closed at such time the place is scary
hotel is not well maintained areas for guests very isolated no facilities in the area hotel area is not secure poor service hotel has inadequate facilities very difficult to get any services would not recommend this hotel for foolowing reasons lack of maintenance hotel not safe hotel very isolated no staff available in the nights in case of any emergency
I was conned into going to swim with dolphins at this establishment by my fiancée! The reason for the title...I do not know how to swim! Anyways happy future wife, happy life right! I was truly amazed at how well trained and knowledgeable the staff is , they are so awesome that I didn't even noticed that they conditioned me into getting into the water and participating in the venue!!!!! Awesome experience that I can now scratch off my bucket list due to the great trainer's and the staff! P.S make sure you pay for your picture package before participating they are less expensive, than if you wait until after!
very poor facilities hotel is in a residential area and far from everywhere hotel has no security while at hotel in march there was a big break in an d money passports and valuables stolen Police were there for 2 hours and was unable to have breakfast there is no security at the hotel even though was advised that over the last few months they had a series of break ins and visitors attacked please is very dangerous and owners not in vesting in any type of security no security gyard, no larms NOTHIONG place is also run down an d in a very bad condition do not recommend and would not stya there again
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Within a short walk of Dos D'Anse Pond, Bird Rock Beach Hotel is within 2 miles (3 km) of Frigate Bay Beach. This 46-room hotel has 3 restaurants along with conveniences like an outdoor pool and free in-room WiFi. It's on the beach and also near Basseterre Co-Cathedral of Immaculate Conception and Independance Square.
There are multiple options for onsite dining with 3 restaurants, including Dianas, which specializes in Caribbean cuisine. Savor a meal from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 7 AM to 11 AM.
Bird Rock Beach Hotel's 46 rooms are air-conditioned and provide patios, sofa beds, and ceiling fans. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.
At Bird Rock Beach Hotel, guests have access to an outdoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. Front-desk staff can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include laundry facilities, a garden, and a picnic area.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 162 reviews