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Bird Rock Beach Hotel

2.5 out of 5.0

Recent guest reviews

Captain Crabbe is authentic island personality. he kind of hangs at this place and helps the occasional guest. he works for the dive shop on site. We dove with another company Prodiverstkitts had a wonderful time. brought back lion fish and lobsters to have the hotel restaurant prepare daily which was nicely done all the same way every time. it seemed most restaurants on the island wont cook fresh caught game for "health safety reasons ". but many places do offer those foods on the menu. this was a nice plus for this hotel for us. kind of a mom and family run open air very relaxed pace service place. leave lots of time, any meal. simple rooms adequate (reasonably noisy) air conditioning. monkeys in the courtyard dolphins in the pens below the hotel quiet out of the way not very busy . staff was adequate, but not friendly. fairly passive in general. just there getting by . Absolutely must be able to handle your own bags and up and own steep hill and many stairs.

When one travels extensively, you get to understand that hotels like this one are the norm. its close to town, its a bit grubby, but overall clean, restaurant is overpriced and the food is awful (brekkie was ok...you cant screw up eggs and bacon). the room was basically clean, i.e. no big uglies..but the whole hotel is in need of major overhaul, piece by piece....I probably would stay again due to location and excellent staff, but the price is high for this level of comfort and convenience.....spend some money folks and bring this hotel back to 3 star status and more.

This is not a 5 star American luxury hotel - this is a locally owned and run tropical hotel so get used to it ! We had absolutely no complaints - great view, quiet, decent food and service. We requested a top floor quiet room and that is exactly what we got. The restaurant served a good breakfast - service is island style: no great urgency and not the most logical "delivery" but this is to be expected in a local establishment in the islands.

I was traveling to another island and had to stay 1 night in St Kitts. Arriving at the hotel after 9pm the restaurant was closed and I could not get food. The room was clean, although the linen could have been better. There was no water, coffee or tea in the room. The phone did not work and the look on the door made me feel not so safe. The room was spacious and this I appreciated along with the view from the balcony in the morning. The staff at reception can benefit from some training to make sure guest feel welcomed and increase their efficiency.

This place is not worth it. I got into my room and there was black stuff on the inside of the toilet. I saw 2 curly hairs on my bed, the towels had purple streaks on them, and I kept killing tiny creatures (I assume they were termites) from the wood desk. Even the mat for the bathroom had hair on it and some spots. It's far from any points of interest and I really would not recommend it. The pictures make it look better than it actually is. Would not recommend.

It was a weekend get away to St.Kitt's. Bird Rock was 14 USD away by taxi from airport. It is recommended that one carries small denominations in USD if ECD is not available. Check in was prompt. I had asked for a non smoking room but the room did smell of tobacco smoke probably because of the cleaners. The room was value for money but not really clean. I had ants, lizards and other insects as visitors, but this was promptly set right. The restaurant closes at 6 pm and that is a hassle if you reach the hotel late after visits to attractions. The choice for breakfast is limited but tastes good. The pool is near the restaurant and is safe for kids to play on it while an adult watches from the comfort of the restaurant. The staff are friendly and pleasant. The nights are peaceful and I did sleep like a log in peace and quiet. All rooms open out to a beautiful garden outside. It is a good bet for honeymooners and value for money.

First night here, no hot water and a big puddle formed from "somewhere" overnight in the kitchenette. Second night, moved room, still no hot water after several polite requests. The view from the second floor is nice.

First the good points. Nice location, staff were nice, diving very good in the area. Now the not so good. The rooms really need a makeover, food was not very good, overall hotel also needs a makeover.

My wife and I spent two weeks at the Bird Rock Beach Hotel. We were there for a scuba vacation, and access to the superior Dive St Kitts dive shop was a plus (see separate review for the dive shop). First, the positives: Staff were universally friendly and extremely accommodating. They did all they could to make for a good experience. Rooms and the property were clean. It was quiet, largely due to the fact that there were very few guests. In fact, it was like a private resort, since at times it seemed that we might be alone, except for dive staff and people from the adjacent Dolphin Experience who were housed there. There was free WiFi access both in the room and in public areas, including the pool This resort suffers from lack of management attention to detail. We had booked a suite with a kitchen. When we checked in, the gas stove was not connected to the gas, and dishware and utensils were mostly absent--certainly not enough for the 2-4 guests the suite was designed for. These were attended to promptly. They were also unaware that there was no hot water. The maintenance staff attempted to fix this, even coming in and working on it on Mother's Day, but didn't succeed until the next day (needed parts that weren't available on Sunday). The management made an adjustment on the bill for this. There were two safety issues. Two rungs were missing on the pool ladder, resulting in my wife's twisting her knee. We showed this to the owner, and he found that one of the missing rungs was right by the pool, but nobody had re-mounted it. The other issue, and a serious one, is that there's some kind of ground fault in the electrical system. If one is barefoot and touches the stove or microwave, you get a mild shock; it probably would have been worse if you touched the water tap. We had discussions with the owner, and he pointed out that our expectations might be too high. We weren't looking for a 5 star hotel, but some attention to the basics would be welcome. While the web site touts three restaurants, one of them, Diana's, is really a banquet and catering facility. In fact, we enjoyed a very nice Mother's Day buffet there. The Sunburst Restaurant serves breakfast and dinner. We had breakfast in our room. Dinner features three entree choices each night. Both times we went to this restaurant, we were the only patrons. The beach bar (I think it's now called Water's Edge) is open only until 5 PM, and serves a menu of burgers, sandwiches, salads, and platters. It's breezy and scenic, looking out over the snorkeling lagoon and the sea. With such a small guest population, there were none of the entertainments mentioned on the web site. Bird Rock Beach Hotel is built on a hillside, and there are lots of stairs to get anywhere, in most cases. Our room happened to be adjacent to the pool and restaurant, and after several times of climbing up to the office to meet a taxi, we discovered that there was driving access right to the restaurant. Also, it's in a residential area, so unless you're a really good walker, it's not in walking distance of any stores, restaurants or other attractions. Figure $10US minimum to get anywhere else. (Rental cars on St Kitts seem pretty pricey, and you must buy a St Kitts driving license.) The bottom line: I would call it an adequate hotel, and served our needs as an accommodation for our diving adventures.

My snorkel group spent 8 days here. From omelets to order, we enjoyed three meals a day and clean rooms with water views. Having a full-service dive shop on premises makes this an ideal place. On five mornings, the pontoon boat took us to calm waters to see sea anemones, sea fans and coral along with turtles, and fish among the reefs. Gail, our fish counter, identified 60 species of fish in more than 22 fish families. The dive boat captain arranged a day trip to sister island, Nevis, and the manager treated us to a sunset cruise where we saw the green flash as the sun went down.

South Pelican Drive Basseterre St. Kitts

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Within a short walk of Windward Sands Beach, Bird Rock Beach Hotel is within 2 miles (3 km) of Basseterre Co-Cathedral of Immaculate Conception. This 46-room hotel has a restaurant along with conveniences like a marina and an outdoor pool. It's on the waterfront and also near Independance Square and Basseterre Cruise Port.


Dining

Enjoy a bite to eat at Sunburst Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 7:30 AM to 11 AM.


Rooms

Bird Rock Beach Hotel's 46 rooms are air-conditioned and provide balconies or patios, sofa beds, and ceiling fans. TVs come with cable channels, and guests can stay connected with free WiFi. Phones, desks, and free toiletries are also standard.


Property features

Guests staying at Bird Rock Beach Hotel enjoy access to a marina, an outdoor pool, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include conference space, a computer station, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

54.0% of guests recommend this hotel

Total of 167 reviews