Bird Rock Beach Hotel2.5 out of 5.0
Recent guest reviews
My wife and I spent two weeks at the Bird Rock Beach Hotel. We were there for a scuba vacation, and access to the superior Dive St Kitts dive shop was a plus (see separate review for the dive shop). First, the positives: Staff were universally friendly and extremely accommodating. They did all they could to make for a good experience. Rooms and the property were clean. It was quiet, largely due to the fact that there were very few guests. In fact, it was like a private resort, since at times it seemed that we might be alone, except for dive staff and people from the adjacent Dolphin Experience who were housed there. There was free WiFi access both in the room and in public areas, including the pool This resort suffers from lack of management attention to detail. We had booked a suite with a kitchen. When we checked in, the gas stove was not connected to the gas, and dishware and utensils were mostly absent--certainly not enough for the 2-4 guests the suite was designed for. These were attended to promptly. They were also unaware that there was no hot water. The maintenance staff attempted to fix this, even coming in and working on it on Mother's Day, but didn't succeed until the next day (needed parts that weren't available on Sunday). The management made an adjustment on the bill for this. There were two safety issues. Two rungs were missing on the pool ladder, resulting in my wife's twisting her knee. We showed this to the owner, and he found that one of the missing rungs was right by the pool, but nobody had re-mounted it. The other issue, and a serious one, is that there's some kind of ground fault in the electrical system. If one is barefoot and touches the stove or microwave, you get a mild shock; it probably would have been worse if you touched the water tap. We had discussions with the owner, and he pointed out that our expectations might be too high. We weren't looking for a 5 star hotel, but some attention to the basics would be welcome. While the web site touts three restaurants, one of them, Diana's, is really a banquet and catering facility. In fact, we enjoyed a very nice Mother's Day buffet there. The Sunburst Restaurant serves breakfast and dinner. We had breakfast in our room. Dinner features three entree choices each night. Both times we went to this restaurant, we were the only patrons. The beach bar (I think it's now called Water's Edge) is open only until 5 PM, and serves a menu of burgers, sandwiches, salads, and platters. It's breezy and scenic, looking out over the snorkeling lagoon and the sea. With such a small guest population, there were none of the entertainments mentioned on the web site. Bird Rock Beach Hotel is built on a hillside, and there are lots of stairs to get anywhere, in most cases. Our room happened to be adjacent to the pool and restaurant, and after several times of climbing up to the office to meet a taxi, we discovered that there was driving access right to the restaurant. Also, it's in a residential area, so unless you're a really good walker, it's not in walking distance of any stores, restaurants or other attractions. Figure $10US minimum to get anywhere else. (Rental cars on St Kitts seem pretty pricey, and you must buy a St Kitts driving license.) The bottom line: I would call it an adequate hotel, and served our needs as an accommodation for our diving adventures.
My snorkel group spent 8 days here. From omelets to order, we enjoyed three meals a day and clean rooms with water views. Having a full-service dive shop on premises makes this an ideal place. On five mornings, the pontoon boat took us to calm waters to see sea anemones, sea fans and coral along with turtles, and fish among the reefs. Gail, our fish counter, identified 60 species of fish in more than 22 fish families. The dive boat captain arranged a day trip to sister island, Nevis, and the manager treated us to a sunset cruise where we saw the green flash as the sun went down.
We were here to do some snorkeling and Dive St. Kitts is right there so there was no transportation issue for that. The room was comfortable- we had the one with a kitchenette in it- well worth the upgrade-. Nothing fancy -- pretty normal for the tropics unless you stay in a 4 or 5 star place ($$$$) They cooked 3 meals a day for those of us staying the and the employees were quite attentive. The food was delicious! They tried to accommodate us every way they could. We were traveling as a group and were there for a week- the owner even made several visits to us at meals to make sure everything was OK, and then he set up a sunset cruise for us on the last night! It was amazing. It is a 1-1/12 mile into town; 1/2 to the store, but if you are not up for the walk- they will gladly call you a cab. IF I find myself back in St. Kitts- I will be back.
nothing good about this hotel too many levels cannot reach reception area in the evenings place very isolated restaurant opening hours very limited lvery long walk down three areas to an inadequate lunch room sometimes in the day no one is in the reception area the place is in a residential area with no facilities within a reasonable distance had problems with hot water would not stay at this hotel again room not cleaned properly in the nights there is total isolation and when you return to the hotel at 9 or after in the night no one present, front desk office closed at such time the place is scary
hotel is not well maintained areas for guests very isolated no facilities in the area hotel area is not secure poor service hotel has inadequate facilities very difficult to get any services would not recommend this hotel for foolowing reasons lack of maintenance hotel not safe hotel very isolated no staff available in the nights in case of any emergency
I was conned into going to swim with dolphins at this establishment by my fiancée! The reason for the title...I do not know how to swim! Anyways happy future wife, happy life right! I was truly amazed at how well trained and knowledgeable the staff is , they are so awesome that I didn't even noticed that they conditioned me into getting into the water and participating in the venue!!!!! Awesome experience that I can now scratch off my bucket list due to the great trainer's and the staff! P.S make sure you pay for your picture package before participating they are less expensive, than if you wait until after!
very poor facilities hotel is in a residential area and far from everywhere hotel has no security while at hotel in march there was a big break in an d money passports and valuables stolen Police were there for 2 hours and was unable to have breakfast there is no security at the hotel even though was advised that over the last few months they had a series of break ins and visitors attacked please is very dangerous and owners not in vesting in any type of security no security gyard, no larms NOTHIONG place is also run down an d in a very bad condition do not recommend and would not stya there again
I was looking for a place to dive in the Caribbean and turned to PADI to find hotels / resorts that had dive operations on site. I selected St. Kitts and stayed at the Bird Rock Beach Hotel. The hotel was built in the 80s and looks as such, which is fine by me. The place is clean and safe. I found the hotel room to be spacious for my wife and me. I asked for a small fridge for the room and Bird Rock gladly added one at no cost. There are rooms with kitchenettes available if cooking is your thing. There is a restaurant on site, where we had breakfast and lunch each day. Dinner is available but we like to go out. The bar has an excellent rum punch! Having the dive operation (Dive St. Kitts) right there was wonderful! I plan to return to the Bird Rock, likely next year. If you are one who expects a Marriott or Hilton, best to go there to begin with.
The hotel doesn't look like much from the street, buy you'll be pleasantly surprised. The standards in the Caribbean are a bit different than the US, knowing that it's a good hotel. Additionally, it's only a couple of minutes taxi from downtown.
I came back to Bird Rock Beach for another dive vacation after 5 years. I must say that I was pleasantly surprised by the excellent upgrades to the rooms and the addition of Waters Edge, a new restaurant overlooking the water that replaced the old Rockies Beach Bar. Water’s Edge is very nicely done but I miss the rustic and open feel of Rockies. Some of the folks I dived with liked the fact that Water’s Edge was overlooking the water and the beach area but I am a bit more laid back than most. The dive crew has changed up a bit but the diving was still top notch with the new dive boat (cat style) that was extremely spacious and smooth on the water. Crabby makes an occasional appearance but the new guys, Caesar and company were awesome guides. I’m happy to say that some of the hotel staff were still there from my prior trip. The food was better than ever and a highly recommend the salt fish and johnny cakes for breakfast and the ribs for dinner. Some of the best on the island and I ate out a lot. One addition worth mentioning is the new dolphin park. Not my thing but to each his own. All in all, Bird Rock Beach did not disappoint and in fact exceeded my expectations due to the recent upgrades in both the hotel and the dive operation. The good thing about is that although upgrades were made, the hotel still retained its family feel. I may have to come back sooner.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Within a short walk of Dos D'Anse Pond, Bird Rock Beach Hotel is within 2 miles (3 km) of Basseterre Co-Cathedral of Immaculate Conception. This 46-room hotel has 3 restaurants along with conveniences like an outdoor pool and free in-room WiFi. It's on the beach and also near Independance Square and Basseterre Cruise Port.
There are multiple options for onsite dining with 3 restaurants, including Dianas, which specializes in Caribbean cuisine. Savor a meal from the comfort of your room with room service. Continental breakfast is offered for a fee each morning from 7 AM to 11 AM.
Bird Rock Beach Hotel's 46 rooms are air-conditioned and provide patios, sofa beds, and ceiling fans. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.
At Bird Rock Beach Hotel, guests have access to an outdoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. Front-desk staff can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include laundry facilities, a garden, and a picnic area.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 159 reviews