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Quality Inn South Bluff

2.5 out of 5.0

Recent guest reviews

Room had real moisture and mildew issues in the bathroom. The beds were the worst part, hard as a rock and old.

Well, We were there for 5 days and discovered from our first night that the toilet won't flush at all. So bc it was late in the evening, we decided to report the problem the very next morning. Now the nice lady who works in the front desk told us that she can transfer us to a different room, hence there were few other rooms available. But as soon as the hotel manager heard the conversation, he got out from the back office and said he'll call the plumber instead and it can be fixed right away. So after I asked how long? (Bc we obviously needed to use the bathroom), His reply was, within 2-3 hours because the plumber was coming from another town outside of St. George. So we waited for so long, killed time by going to McDonalds next door before we could even use our own bathroom. IT'S TERRIBLE customer service by the manager/owner himself! He was so unreasonable and super cheap! We will NEVER come back!

Everything about the hotel was decent and what I expected. However, there were many bugs and 2 cockroaches in the room. I would recommend the hotel if they get rid of the bugs.

The Hotel is old and some things were inconvenient. But overall it was a good stay. The breakfast was great.

Great Breakfast, ok rooms, comfortable beds nice for quick stop from Colorado to California.

Met expectations, I would certainly stay there again. Good value for your dollar.

My wife and I were looking for a value room to spend one night in St. George, Utah. The room we were given had a bedside lamp that didn't work and the heat/air didn't work so we asked for another room which was fine. Just a frustration no traveler wants.

This was a pretty good place to stay for the price. The continental breakfast was really good. The only complaints were a squeaky tub and a toilet that made a lot of noise when it flushed.

Clean and well kept. Great for a short stay. overnight. I would stay long term

We recently made a reservation for 2 non-smoking rooms at the Q U A L I T Y I N N in St George, Utah using the O R B I T Z website. Upon completion of the check-in process early following afternoon, I was handed the room keys and told this key is for the non-smoking room and this key is for the smoking room to which I promptly replied "we reserved two non-smoking rooms as two in our party have asthma". The desk clerk spoke with the owner or manager via telephone and then turned to me and said we should take the reservation and they would give us a rollaway bed? I agreed to check the smoking room to see if it would work. Upon opening the door of the smoking room 6 inches I was met with the accumulated smell of several years. I returned to the front desk and again asked the clerk to please give us 2 non-smoking rooms. The desk clerks declined my request for them to honor the original reservation. I then called the credit card company I used to book the reservation and the credit card company employee spoke with the hotel desk clerk for several minutes. The motel clerk again declined my request and we left and subsequently made a reservation at another motel.

Made reservation on [...]and requested Non-Smoking rooms. We checked in early and there were very few guests at the time. Desk clerk said all they had were smoking rooms left. I said you can NOT be full at that hour. She said tour busses were coming in and they would be full and they took all the non-smoking rooms. I said I was there now and wanted a non-smoking room, first come first served. She could not comply. We have stayed there many times before, but guess that was our LAST!!

Traveling thru. Headed to my daughters softball game

The room was okay. The beds were comfortable enough. The complimentary breakfast was pretty good, but their were no condiments like Ketchup. They also failed to supply a toaster for the bagels or toast. The down falls... The tub floor creaked. The toilet didn't flush well. It had a very horrible smell to the room so we sprayed room spray the entire stay. The staff was extremely friendly with only a minor communication problem. The maids didn't speak an ounce of english, but did a good job.

No hotel is perfect so we set our expectations and try to get the best value for our money. This hotel did not meet my expectations. The room carpet was soiled in the traffice pattern, lamp fixtures were worn and hanging lamp shade fell off with the slightest bump, and the through-the-wall air conditioner was very noisy when the compress was running. A smile from the staff would have been appreciated.

During check in 2 rooms called to complain. Not towels, room dirty. Staff wasn't very professional, seemed over whelmed

Clean rooms and good hot breakfast.

I go to enjoyed a meeting with friends. I usually stay at a less expensive motel (Motel 6 etc)because I'm only there to sleep at night. This time I wanted to try an upgraded motel and because you rated Quality Inn so high, I gave it a try. The room was pretty clean, had a comfortable bed, and overall was ok. My disapointments were: The toiled paper holder was broken, kept falling on the floor; the hair dryer malfunctioned, almost burned up; the toilet didn't flush properly and a few more but to their credit, they gave me another room which was in better condition. I really expected more from a a motel like this. Would I stay there again,...probably not.

We were just trying to get out of town for a few days because we were mentally and emotionally shot after my husband's finals. So we just crashed for the first day, spent the second at Zions, and then left the third. The rooms were clean and nice enough, but the plumbing, esp the toilet, was "iffy," meaning sometimes you could flush, and sometimes it took 2-5 tries. *Shrug* We had a pool-side room. The pool was nice, but we were bothered by the constant smoke smell outside our room. I only saw a guy smoking once, but the smell was ever-present. All in all, It was good for the price, not classy, but that wasn't what we were looking for. It's a good location and we weren't dissatisfied.

The room was very clean and comfortable. the room was remodeled and everything was shiny and new!

Good location for visiting area attractions. Over a three day period, we were able to visit Mountain Meadow Massacre site, Zion NP, Johnson Farm Dinosaur Discovery site and Lake Powell/Glen Canyon Dam. Several restaurants and shopping centers are located nearby.

1165 S Bluff Street St. George UT

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Pool bar

Within a short walk of Fiesta Family Fun Center, Quality Inn South Bluff is within a mile (2 km) of Rosenbruch Wildlife Museum. This motel has 94 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in St. George, it's also near Dixie Convention Center and St. George Utah Temple.


Dining

Free hot/cold buffet breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

Quality Inn South Bluff's 94 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can enjoy free WiFi and cable TV. Other standard amenities include free newspapers, free long-distance calls, and free local calls.


Property features

At Quality Inn South Bluff, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Quality Inn South Bluff

Everyone (3) Couples (9) Business (2) Family (7) Other (2) Friends (2)
2

uncomfortable beds

Everyone

Room had real moisture and mildew issues in the bathroom. The beds were the worst part, hard as a rock and old.

By , from Herriman, UT on Sep 25, 2017

Review comment responded on Sep 27, 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager

2

front desk lady was super nice and helpful!

Everyone

Well, We were there for 5 days and discovered from our first night that the toilet won't flush at all. So bc it was late in the evening, we decided to report the problem the very next morning. Now the nice lady who works in the front desk told us that she can transfer us to a different room, hence there were few other rooms available. But as soon as the hotel manager heard the conversation, he got out from the back office and said he'll call the plumber instead and it can be fixed right away. So after I asked how long? (Bc we obviously needed to use the bathroom), His reply was, within 2-3 hours because the plumber was coming from another town outside of St. George. So we waited for so long, killed time by going to McDonalds next door before we could even use our own bathroom. IT'S TERRIBLE customer service by the manager/owner himself! He was so unreasonable and super cheap! We will NEVER come back!

By , from Santa Clarita, CA on Apr 17, 2017

2

budget hotel

Everyone

Everything about the hotel was decent and what I expected. However, there were many bugs and 2 cockroaches in the room. I would recommend the hotel if they get rid of the bugs.

By , from Los Angeles on Nov 28, 2016

3

it was a nice getaway.

Couples

The Hotel is old and some things were inconvenient. But overall it was a good stay. The breakfast was great.

By on Oct 12, 2015

3

nice hotel for quick overnight stay on our way to calif from co.

Families

Great Breakfast, ok rooms, comfortable beds nice for quick stop from Colorado to California.

By on Mar 26, 2015

3

traveling through

Families

Met expectations, I would certainly stay there again. Good value for your dollar.

By on Mar 13, 2015

3

needs addressed

BusinessTravelers

My wife and I were looking for a value room to spend one night in St. George, Utah. The room we were given had a bedside lamp that didn't work and the heat/air didn't work so we asked for another room which was fine. Just a frustration no traveler wants.

By on Apr 25, 2014

3

pretty good place to stay

Families

This was a pretty good place to stay for the price. The continental breakfast was really good. The only complaints were a squeaky tub and a toilet that made a lot of noise when it flushed.

By on Apr 23, 2013

3

it is what i expected.

Couples

Clean and well kept. Great for a short stay. overnight. I would stay long term

By on Feb 4, 2013

1

avoid o r b i t z and q u a l i t y i n n

Families

We recently made a reservation for 2 non-smoking rooms at the Q U A L I T Y I N N in St George, Utah using the O R B I T Z website. Upon completion of the check-in process early following afternoon, I was handed the room keys and told this key is for the non-smoking room and this key is for the smoking room to which I promptly replied "we reserved two non-smoking rooms as two in our party have asthma". The desk clerk spoke with the owner or manager via telephone and then turned to me and said we should take the reservation and they would give us a rollaway bed? I agreed to check the smoking room to see if it would work. Upon opening the door of the smoking room 6 inches I was met with the accumulated smell of several years. I returned to the front desk and again asked the clerk to please give us 2 non-smoking rooms. The desk clerks declined my request for them to honor the original reservation. I then called the credit card company I used to book the reservation and the credit card company employee spoke with the hotel desk clerk for several minutes. The motel clerk again declined my request and we left and subsequently made a reservation at another motel.

By on Mar 12, 2012