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The Palms at Pelican Cove

3.5 out of 5.0

Recent guest reviews

I checked into the hotel with my fiancé the day new management took over. We were upgraded for free to a room with a balcony facing the beach. The staff is one of the friendliest and most accommodating I have ever experienced. A few days later Hurricane Irma hit. The new owners, Lance and Sandy, made us feel completely safe and at ease. They took amazing care of their guests during the storm even when we experienced loss of power for 2 days. I highly recommend The Palms. It is going to be going through some changes with the new owners and I have no doubt that those changes will only further improve the guest experience.

Rooms were clean and comfy. The view from our room was amazing and the beach being 20' off the patio was to die for. The staff was great. Met the new owners. The food was good and the drinks were strong in a good way. Rent a vehicle if you plan to explore the island. Cabs are costly. Do the full day snorkel with Big Beards Adventure. Can't wait to go again.

This award winning resort had a lot of positives but the location was not ideal and the resort itself was quite rundown.

The location of rooms are great. A view of ocean excellent and swimming pool is fantastic. We chose to drive to another beach that did not have as grassy and rocky an entrance. Only a few minutes to any where on the island. We ate breakfast at hotel every morning and the wait staff was very attentive. We will stay there again.

Great service, great staff, good food, great location.

My experience here was wonderful and I hope to make many return trips. The food was excellent, the staff was extremely friendly and helpful, the setting is wonderful. We could just walk out of the patio doors and there was the beach. It is between Christiansted and Fredericksted so it is centrally located. It was my first time snorkeling and the owner was very patient which relaxed me a great deal. I loved it.

Great and friendly atmosphere. Chuck was very helpful in getting us around the island

We have stayed at a variety of St Croix properties over the last 15 years, this is one of the best values if you want a convenient restaurant, bar, swimming pool and beach not to far from Christiansted. The condo pool is one of the largest on the island if you rent a condo. They have won numerous awards as a facility. The snorkeling is claimed to be great, but we did not try it.

plan to stay there again, when we go back next year

Had a lovely time in the hotel, great food.. Friendly staff The only complaint is the towels in the bathrooms, should get new towels. overall very nice, would recommend to family and friends.

Hotel was a bit isolated. The taxis cost add up. There was limited, spotty, and slow internet access at bar and pool area only. No internet access in rooms as advertised. The wait staff were friendly but the food was marginal.

The staff was all very friendly and nice. Our cleaning lady Ms. G even invited us to go to church with her. The lady at the front desk gave us good advice about getting around the island. My patio door opened up to the beach with a great view of Buck Island. I would stay at the palms again.

This is the 4th time that I have stayed at the Palms at Pelican Cove on a Business trip. The front desk staff is always pleasant and helpful. I love the wait staff in the hotel restaurant and the food is very good. I had a lovely room with a perfect view of the ocean. I had a suite room this time and it was well worth it! The room was spacious with a spectacular four poster bed. I also had a nice kitchenette with a dining table and living room space. The bathroom was enormous. It is well worth the money to stay in a suite! I always choose this hotel because the rooms are the cleanest of any hotel on the island. I also appreciate the hotel security and assistance in getting all of my business luggage in and out of my room. It is always a little unusual for business travelers to stay at a beach resort but this hotel is business traveler friendly. I just wish I could come back for the fun activities!

Our stay at the Palms in St, Croix was a fantastic vacation. Our room faced the water and the natural beauty was awesome. Do to trade winds very comfortable temperature even in July. We spent a good deal of time sitting in lounge chairs looking at the water. The staff was extremely friendly @ helpful. The on site bar was great with live entertainment 3 nights. I would rate on site snorkling a B do to wave action. We did the snorkle trip to Buck Island @ a ATV ride in the rain forest. Great fun ! A trip to point Udall and hike to Issac Cove a must. fun restaurants were Rhythms, Off the Wall, Rum Runners, Breezes, @ Angry Nates. We enjoyed St. Croix more than a previous trip to St. Thomas. Rent a car to get around.

friendly and very helpful staff. very clean. great to listen to ocean from room and porch. relaxing. great nature walk with guide . not to close or to far distance to christenstend good show with muchco jumpies

The hotel was O.K. wish they had more restuarants and native foods. Beaches were nice sstaff was perfect

Our room was right on the best beach on the island! The room was big and beutiful. The bed was great. But most of all, the staff at The Palms is second to none! STAY HERE!

Location: Perfect Workers: Perfect Room:Perfect Weather:Perfect Taxi's drivers: Only one overcharged us by $5.00 the rest were more like tour guides, you just have to ask/talk with them. Food and The Palms: Best on island no need to eat else where. Entertainment at Palms during dinner: First night single singer, second night band with steel drums,third night single singer.All very appropriate and good...not too loud, good clean music. FREE stuff: Snorking gear with trips by owner, beach chairs and towels, rum/cola in room with ice when your arrive and fresh flowers. Atmosphere:Quite, peaceful, 34 newly remodeled awesome rooms with private balcony, we saw other quest but never heard them.

The Palms was the ideal place for us. If you are looking for a 5-star resort to just sit by the pool/beach all day, this is probably not your place (and St. Croix is probably not the best island for you). The hotel is older but has been renovated. At the Palms, every room has water views, even the garden-view rooms (which we had - 1st floor, see the water through the palms, walk off our patio to the beach). We got to wake up to the sound of the surf, the staff was extremely friendly and provided tons of local knowledge, the room was comfortable, and they have a great restaurant/bar on site to get a good meal/nightcap after being out exploring the island. We will definitely stay there again.

Arriving at the Palms was not how we had expected, with delays in our flight, pouring rain and expensive cab ride, all we wanted to do was sit on the beach but that couldn't happen. Instead we tried out their perfect, covered, outside bar with the best drinks; which we would find ourselves at ALOT throughout our vacation. The room was bigger than expected and although specified as 'Garden View', we had perfect views of the Ocean. Rooms have very nice baths, and mini-decks with seating for 2. Food was better than average but again, drinks (made by Tommy) were the best around. Beach -- perfect!!; Private with both snorkeling and swimming areas MUST RENT A CAR -- we rented a car the 3rd of 5 days on the island and wish we had it the entire time. Considering its close proximity to downtown Christiansted it is worth every dollar. Cabs stop at 6 so any form of activity is needed with a car. Summary: Great Location; Top-notch staff; Perfect Beach BUT avoid this entire area in the middle/late summer months (weather is unpredictable.)

Room options

Standard Room, 2 Queen Beds, Beachfront

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Beachfront

King 1 | Sleeps 3

Guest reviews for The Palms at Pelican Cove

Everyone (10) Business (2) Couples (13) Family (5) Friends (4) Other (2)
5
Everyone

I checked into the hotel with my fiancé the day new management took over. We were upgraded for free to a room with a balcony facing the beach. The staff is one of the friendliest and most accommodating I have ever experienced. A few days later Hurricane Irma hit. The new owners, Lance and Sandy, made us feel completely safe and at ease. They took amazing care of their guests during the storm even when we experienced loss of power for 2 days. I highly recommend The Palms. It is going to be going through some changes with the new owners and I have no doubt that those changes will only further improve the guest experience.

By on Sep 12, 2017

5

paradise away from home

Everyone

Rooms were clean and comfy. The view from our room was amazing and the beach being 20' off the patio was to die for. The staff was great. Met the new owners. The food was good and the drinks were strong in a good way. Rent a vehicle if you plan to explore the island. Cabs are costly. Do the full day snorkel with Big Beards Adventure. Can't wait to go again.

By , from Point Pleasant, NJ on Sep 7, 2017

4
Everyone

This award winning resort had a lot of positives but the location was not ideal and the resort itself was quite rundown.

By on Aug 29, 2017

4

great location

Everyone

The location of rooms are great. A view of ocean excellent and swimming pool is fantastic. We chose to drive to another beach that did not have as grassy and rocky an entrance. Only a few minutes to any where on the island. We ate breakfast at hotel every morning and the wait staff was very attentive. We will stay there again.

By , from Arlington, TX on Jul 30, 2017

5

great hotel on the beach store.

Everyone

Great service, great staff, good food, great location.

By on Mar 12, 2017

5

excellent stay

Everyone

My experience here was wonderful and I hope to make many return trips. The food was excellent, the staff was extremely friendly and helpful, the setting is wonderful. We could just walk out of the patio doors and there was the beach. It is between Christiansted and Fredericksted so it is centrally located. It was my first time snorkeling and the owner was very patient which relaxed me a great deal. I loved it.

By , from Washington DC on Feb 4, 2017

4
Everyone

Great and friendly atmosphere. Chuck was very helpful in getting us around the island

By on Oct 23, 2016

5

good beach, restaurant,bar swimming pool, location

Everyone

We have stayed at a variety of St Croix properties over the last 15 years, this is one of the best values if you want a convenient restaurant, bar, swimming pool and beach not to far from Christiansted. The condo pool is one of the largest on the island if you rent a condo. They have won numerous awards as a facility. The snorkeling is claimed to be great, but we did not try it.

By on Oct 16, 2016

4

good snorkeling right from beach

Everyone

plan to stay there again, when we go back next year

By on Oct 6, 2016

5

my stay

Everyone

Had a lovely time in the hotel, great food.. Friendly staff The only complaint is the towels in the bathrooms, should get new towels. overall very nice, would recommend to family and friends.

By , from Florida on Jul 26, 2016