Many updates & improvements. Very clean...
Nice staff just not cleaned enough room. Decided not to stay overnight left after a few hours.
I paid for a King bed and was given 2 double beds. The TV had no remote and we were unable to watch the TV. I was charged again even though I told them it was a prepaid booking & showed them the confirmation. I had to have the morning staff credit me.
It was discussing.... truly wanted to leave but didnt have money for a different hotel!
Nothing. It smelled side entrance door was sprung did not lock. Floors dirty
Felt a bit old, and very little sound proofing. But overall good amenities and comfortable bed.
This property was not clean at all. The hallways smelled and it was apparent that the hotel has not been updated since the late 80s. The first room I was given had a water leak in the ceiling. The second room I was given had no working A/C unit (on a humid day). I recommend spending a little more and choosing a different hotel. This one was not worth the price paid.
The bed was broken, we need to sleep the opposite way, but the Hot Tub was Excellet!
The location was great, the staff were very friendly, courteous and proficient. The dog charge of $10.00 was reasonable. The parking lot had a number of cars there broke down tires off and parked sideways or at an angle. The morning breakfast station was in disarray.
This was the worst hotel I’ve ever stayed at!!! It stinks so bad, beds & pillows are awful and the bathroom made me want to throw up. I would sleep outside before I would EVER stay at this hotel!!
Quite settings nice has a pool and breakfast going to get another room again recomend family and friends to check it out
The room was very cold. Even I asked them to raise the temperature of the room, they could not do anything because it was already raised to the max. I could not sleep of how the room was.
The hotel conceierge was awesome. He was super friendly. However, the hallways of the hotel and the room itself was just awful. There were yellow stains on the tub floor. (Looked like pee stains). There were brown spots on the lamp shade next to the bed as well as on the walls in the bathroom, strangely resembling fecal matter. The bed was hard and the sheets did not look clean. The shower would not work properly. When I pulled the lever up to make it shower and not bath water it would only work half way. It was not a pleasant experience.
I left immediately. They billed me anyway. WAs disgusting
Everything had that old smoke smell. I only stayed 1 night and even my clothes that were packed picked it up. Likes of shady characters
I booked with Orbitz because I trusted you to screen your hotels. I did not need anything fancy. Just a good clean room. This hotel was terrible. My wife held her nose going to and from our room it smelled so bad. The bath towel rack was pulled off the wall on one end without repair. The beds were uncomfortable. The hotel was not clean. Called ahead for directions. The front desk was unable to give me directions to their hotel within the city. Drove a long time following incorrect directions. This hotel should not be on your listings. I would have walked out but the room was already paid so I was stuck.
Dryer broken, ice machine out of service A waffle or sugar cereal w\ toast, no bagel, roll, yogurt or non sugar cereal. Carpet sticky to walk on, hair in bed from dogs Room smelled no air did get new room Staff was friendly & tried to help but a lot needs to change here
Located within a mile (2 km) of Mississippi River, Americas Best Value Inn & Suites St. Cloud is within 2 miles (3 km) of Munsinger Clemens Gardens. This 62-room hotel has in-room conveniences like refrigerators, microwaves, and TVs.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and free local calls are other standard amenities.
Guests of Americas Best Value Inn & Suites St. Cloud enjoy free WiFi in public areas, coffee in a common area, and express check-out. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include laundry facilities, an ATM, and a vending machine.
Many updates & improvements. Very clean...
Dear Guest, We appreciate the feedback. We will use it to improve our services.
Nice staff just not cleaned enough room. Decided not to stay overnight left after a few hours.
Dear Guest, We apologize for the experience, we will work harder to earn your trust back in the future.
I paid for a King bed and was given 2 double beds. The TV had no remote and we were unable to watch the TV. I was charged again even though I told them it was a prepaid booking & showed them the confirmation. I had to have the morning staff credit me.
Dear Pam, Thank you for your feedback. We're sorry to hear of the issues you experienced, and have our team looking into the matter of the missing remote. Reservations made through third-party websites don’t always sync with our system right away, which likely resulted in an unexpected charge. It is also notable, however, that room preference is not guaranteed when booking through a third-party agent and depends on availability at your arrival. We have little control over these bookings, and we apologize for any inconvenience. In the future, we would love for the chance to change your mind for the better.
It was discussing.... truly wanted to leave but didnt have money for a different hotel!
We apologize for your experience we will use your feedback to better our services
Nothing. It smelled side entrance door was sprung did not lock. Floors dirty
We apologize for your experience we will use your feedback to better our services
We apologize for your experience, we will use your feedback to better our services.
Felt a bit old, and very little sound proofing. But overall good amenities and comfortable bed.
Dear Guest, We appreciate your feedback!
This property was not clean at all. The hallways smelled and it was apparent that the hotel has not been updated since the late 80s. The first room I was given had a water leak in the ceiling. The second room I was given had no working A/C unit (on a humid day). I recommend spending a little more and choosing a different hotel. This one was not worth the price paid.
Dear Guest, We apologize for your experience, we will use your feedback to better our services.
The bed was broken, we need to sleep the opposite way, but the Hot Tub was Excellet!
Dear Guest, We apologize for the feedback, we have replaced the bed frame that seemed to have caused the problem. We hope to earn your business in the future.
Dear Julie,Thank you for recognizing the positives the property is doing. We have made several updates and hope to continue to make many more.