Royal Palms Beach Hotel4.0 out of 5.0
Recent guest reviews
Few months later from my last visit to the hotel, went there agin for a dinner. There was a manager at the restaurent whoe doesn't care about us and treat us like we are no values or them. Very dissapointed with this manager over and over again with his actions against us. Font office staff was very kind and helpful. But not the restaurent staff. Would not recommand this hotel ever again in my life.
My sister and I have just returned from a wonderful 10 night stay at Royal Palms Hotel. The hotel is fantastic as is the food, the staff are friendly, helpful and courteous. Everyone from the restaurant staff to the pool guys were great. We had a room facing the pool with sea views beyond. Facilities are terrific with several bars and restaurants to chose from. Although we booked all inclusive we ate at the Cabana on three occasions and the food was delicious. The main restaurant offered both western and Sri Lankan options. I have to say that the curries were lovely and the choice overall was overwhelming at times. Well done Royal Palms. We hope to return very soon.
Had 5 days at this lovely hotel after doing a 10 day tour of Sri Lanka. Facilities are excellent, staff are warm and welcoming. Special thanks to Subasinghe who did our room everyday, from checking everything was to our liking to the towel sculptures, he showed a real pride in the hotel and making sure we had the best time.
We've been here for vacation and it was adorable! Hotel was fine, food good, fruit awesome, ocean amazing! If you are doubting now - just try it! Kalutara is the great place, quiet and clean. There are a lot good (tasty&cheap) restaurants around the hotel. By the way, you can buy any fruits and souvenirs in different shops, which are also near. Pure nature of SriLanka - that is something! Especially when you are going everywhere with the local guide. I know that a lot of tourists prefer to choose hotel guides, but we risked and chose Daniels tours. And it was like champagne! That guy organized for us a lot of tours and everything was right in time, very comfortable and interesting! We go to Yalla Park, Galle, Sigiriya, Kandy tour, where I was riding an elephant! So I can admit I fall in love with that country and I highly recommend our guide Daniel +94779924905
From the moment we entered the hotel we were made to feel welcome and important. The cleanliness of the rooms and grounds was exceptional and the swimming pool was nice to swim in or just wallow in to escape from the heat. The pool attendants are courteous and restaurant staff made a point of taking time to talk to us and greet us warmly every time we went into the restaurant. The food was fantastic and the chefs should feel very proud of their work. Each evening was themed with different choices. This is a hotel where there is lots of space for everyone with staff who have time to play snooker or billiards with you in the evening if you wish. A very relaxing holiday hotel.
We booked this hotel via Roomdi.com from the compare site. After reading very bad reviews about Roomdi.com I was worried because I told agent to book two adults and two childs. I double checked with the hotel to make sure the confirmation are booked but they told me they only allows only 3 guests per room. I was angry because Roomdi.com have misleading and the hotel can't provides another bed for my second child. I was disappointed and felt I've been daylight robbed for paying two adults and two children. Once we arrive there, the room service assistant was so friendly and kindful, they managed to puts a large wooden cot bed in the room with single bed for ours two boys. All the hotel staff are really helpful. Staff puts large exotic fruits bowl in the room for free of charge plus hand made art craft elephant towel which the kids loves it. The restaurant was really nice with a plenty of selection foods to choose. The manager realised that we've been visited there for the second times and they gave us free private dine voucher for all of us to eat in another restaurant where it not including all inclusive hotel band. I think all the drinks on hotel are a bit expensive similar to minibar prices. The beach was okay but if you want perfect paradise beach then seek further south of west coast. The beach boys do come and hawker you to buy things or being personal guide tour. Some of them are really friendly and honest to ensure that you really enjoy the trip.
First of all I would like to list down the cons of this hotel as there is more of that rather than the pros. We selected this hotel for the weekend by paying almost 25K, which is big money. Even after reading the reviews on trip adviser we skipped it and thought of staying here. It was bad decision that was made. To start with the staff in the reception are very rude. The lady named Rasika said she can only give an introduction to one of the rooms and not both, which we think is very unprofessional. As 2 separate paying guests we wish to receive 2 separate room tours. She made a long face before giving the second tour after we had to ask her for it. The room was pretty basic. Old furniture and clogged sinks. There was a weird taste that was coming from the bottled water and the shower water, which they said was filtered water from the tube well. The balcony was also too small. They have a weird dress code of smart casual that you should adhere to. There was another guest agent(We could not get her name) who came running to us and said we can't sit in the restaurant with shorts, we must sit in the terrace, which was very unprofessional and not how we should be treated. We understand the hotel policy, however this should have been addressed when the booking was made, not after arriving at the hotel. Being a beach resort they can't expect people to carry trousers along with them. The dinner buffet was very poor. The good thing is that the Sunday breakfast and lunch was excellent. Nothing to complain. The pool was also pretty convincing. The hotel staff require training on how not to be mean to guests and the resort needs a refurbishment badly!!!!!! Overall this is not worth the money.
Royal Palm Beach Resort Kalutara Beautiful sea views and very comfortable rooms. The Royal Palm Beach is a resort hotel to match ones we have visited in Cuba and Mombasa. Large swimming pools in interesting shapes, one with a bar with partially submerged bar stools for those in need of urgent refreshment. Walk straight from the lawns on to the beach where the sea is bath water warm. A la Carte and buffet dining. Actually, as the portions in the restaurants were generous, the former sometimes turned out to be cheaper than the latter. Minor niggles included beautifully dressed but indifferent ladies on reception. Other staff were charming. Towels on the sun beds at the crack of dawn and constant loud poor quality rap music. Interesting given that the average age of the guests must be over sixty. Perhaps it was meant to remind us of our hedonistic past when a drug crazed evening consisted of more than two ibuprofen and a snort of Sinex. Realistically however, this is a resort for hundreds of people, not a small ten bedroom intimate hotel. What the Royal Palm Beach does, it does very well. Be realistic in your expectations and you won’t be disappointed.
Our stay at Royal Palms Beach was excellent on every level, with customer service, hotel facilities and daily meals exceeding all expectations. The hotel is located right by the beach and has a very relaxed and unobtrusive feel to it. The interior is beautifully decorated in a rich colonial style, with historical artifacts and beautiful tapestry. There is a massive pool divided into two zones - one for families and another for swimmers, ensuring the right experience for different kinds of travelers. The gym is well equipped, and the hotel boutique is also worth visiting, with prices comparable to local stores but much nicer offering. Our room was bright, spacious and exquisitely decorated. The person who cleaned our room greeted us with a big smile every day, and went above and beyond to make us feel welcome and comfortable. He was extremely reactive to all of our requests. The main restaurant serves a wide selection of delicious dishes, hosting a theme night every night. Every evening we found chicken, pork, beef, lamb, fish and various vegetarian options, always home-made from scratch with great care, and tasting fantastic. There are two other restaurants and a large well stocked bar within the resort, all very good and highly recommended. We met the two chefs and got to know the sous Chef Asantha particularly well. He turned out to be not only an expert in his role, setting the highest customer service standards that are truly unheard of - but also an amazing person. His personal attention brought tons of insights into local culture, hospitality, food and ways of living. Some other people who work at the hotel and always went the extra mile were Janaka, Sohan, Sachin, and many others. Thanks for all the chats! Everyone was extremely kind and showed real interest in the people surrounding them. We can’t recommend this hotel enough. Can’t imagine finding such nice people elsewhere, and the hotel management take great care of all guests. Thank you so much for such a great time!!
Lovely hotel in very pleasant spot, warm sea and golden sand. There are good facilities inc pool and snooker tables, a good gym and lovely large free form pool & there are plenty of sunbeds. Staff are very pleasant Our room 121, is lovely & a generous size with a good view but that is typical of all rooms. We particularly like the Cabana bar/restaurant. We made a mistake by immediately opting for the $20 pp half board The Cabana works out better, unless a big buffet suits you. We asked to swap our meals to the Cabana or at least cancel one or two of our days on the Buffet deal. The manager declined although we were offered a 15% discount there which would have meant us paying something like double for what we’d have eaten. Can’t see the logic of that really but it isn’t spoiling our break. Recommend a massage at the Spa as a little extra.
- Free WiFi in public areas
- Free valet and self parking
- Onsite dining
Located within a 5-minute walk of Kalatura Beach, Royal Palms Beach Hotel is within a few miles (5 km) of Kalutara Bodhiya. This 123-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants. Richmond Castle is also close to this Wadduwa resort.
Enjoy dining at one of 2 onsite restaurants including Main restaurant, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
Royal Palms Beach Hotel's 123 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. Guests can expect WiFi and 20-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are also standard.
Guests of Royal Palms Beach Hotel have access to a full-service spa, 2 outdoor pools, and a nightclub. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 85 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, a spa tub, and outdoor tennis courts.
Reviews from Trip Advisor
83.0% of guests recommend this hotelTotal of 1356 reviews