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Heritance Tea Factory

5.0 out of 5.0

Recent guest reviews

If you want to get out of the busy work schedule and be in a relaxed environment, this is the place to be. With the hotel built in the middle of a tea estate, it's all green that you can see. The food was decent. The spread could be made better. Not too much of activities to be done. Can improve on that.

After a long and tiring journey, we finally arrived. We knew we were in the middle of nowhere but had no idea just how spectacular the surroundings are. Breathtakingly beautiful. The hotel is epic. Amazing service, great food and steeped in history. Unique. Memorable and worth every single penny. Unforgettable stay Spa - the best!!!

A fascinating conversion of an old tea factory into a high quality hotel. The staff were all excellent and the public areas were really well cared for and maintained. The location was amazing with superb views from its lofty perch 2,200m up in the mountains - although you are likely to have to be up early to catch the best of the clear early morning skies at this altitude. Bedrooms were spacious but could do with a refresh. Although it advertises itself as a spa, the gym area was quite limited and the spa itself not particularly enticing. The main restaurant runs an international buffet (mainly Asian) in the evenings with plenty of choice for all tastes I am sure - we were there two nights and found enough variety on offer although I am note sure how often they change the offerings. Lots to do and see around the area and the tea plantations almost take second place to the impeccable vegetable gardens that dominate the flatter valleys and around the villages. Stunningly beautiful and well kept.

Well worth the trek into the high lands of tea growing, set up high in the mountainous region, at times amongst the clouds. A bit of a trek to get there but so worth it. An old tea factory converted into a lovely hotel ,keeping a lot of the original factory charm and construction. Rooms are not big but the views make up for that. The staff are very helpful and the food is pretty good. Set amongst tea plantation, you can see the ladies picking tea from the hotel.

Enjoyed a one night stay here as part of our tour of Sri Lanka as a base for visits to a couple of local tea plantations.. Fascinating history to the hotel. As the name implies, formerly a tea processing factory that had been derelict for 25 years prior to new owners completely refurbishing the property, restoring the building back to its original condition. Check out the original floorboards screwed down by large press headed screws. External and internal detail is fantastic. Excellent food and service. Well worth a visit. Only criticisms were that our bedroom was small and the shower is small and in the bathtub.

We have stayed at Heritance Tea Factory quite a few times and this is by far one of the best places to stay in the Hills of Srilanka. Surrounded with tea estates and away from the hustle and bustle , it’s ideal to relax and enjoy the cold weather. Staff are very friendly and the food too is great. Will continue to visit This beautiful place.

This hotel is very expensive for what it is. Rooms are small. Too small for a family of four, even if your kids are little ones. No space to bring in a rollaway bed. Elevator seems likely to cut off little kids fingers. Dinner was not served until 730pm, which is my kids’ bedtime. And hotel is up a mountain so no possibility of finding alternate source of food. Tea plucking guide barely spoke English and couldn’t answer any questions. While rest of the staff was nice, I would say not worth the price, especially if you have kids.

We spent one night here and it was money well spent! We arrived around 2 in the afternoon after a long ride from Kandy. The hotel is very well maintained and looks better than in photos (not a scary hotel, its very elegant) We spent the afternoon with High tea set sitting outside, looking at the beautiful surroundings, watch people pick tea leaves. We joined the train carriage dinner and it was an excellent experience, our host (sorry i am very bad at names and i forgot) was very nice and gave us a perfect journey. The food was awesome too. We went to Damro for factory visit and tea trial but i must say, the small tea factory in this hotel is more interesting and the tea is WAY WAY WAY better. We bought lots of tea back home, great value, great quality and not to be found anywhere else. We enjoyed very very much, and if you have the time to travel to this area, IT IS A MUST VISIT.

Stayed overnight at this repurposed tea factory. The public areas are full of machines and memorabilia. Our room was spacious and comfortable. We opted to have a special dinner in an old railway carriage. It was expensive but worth every penny - uniforms, effects and tremendous service. The menu was delicious. The hotel rose garden was very beautiful. Good bar and excellent breakfast. A real gem.

If you are planning a trip to Sri Lanka then this hotel is a must place to stay. It's a bit of a trek to get there but my word was it worth it. It used to be a factory before it was converted to a hotel. It is so unique and set in a stunning location surrounded by tea plantations. The service in the hotel is fantastic. There was a great welcome with the most devine tea. Rooms are so comfortable and views from the rooms are fab. Lovely garden and playground onsite. You can do a tea picking experience and your tea will be processed and delivered to you to take home the next day. We had buffet dinner here and choice and quality was super. We had a drink in the bar too and it was very comfortable. Hotel runs a few excursions. My friend did the early morning nature walk and she enjoyed it. We saw people enjoying afternoon tea at the hotel and it looked scrumptious. Our only regret about this hotel is that we only had one night here.

Kandapola Nuwara Eliya Nuwara Eliya

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Heritance Tea Factory is located 6.8 mi (10.9 km) from Pedro Tea Factory and 8.2 mi (13.2 km) from Galway Forest Reserve. This 50-room, 5-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking. Victoria Park and Nuwara Eliya Golf Club are also within a 30-minute drive.


Enjoy dining at Kenmare Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Heritance Tea Factory's 50 rooms provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free bottled water, safes, and phones are also available.

Property features

Guests staying at Heritance Tea Factory enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. Other amenities at this luxury hotel include a business center, a library, and a terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 2782 reviews