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Heritance Kandalama

5.0 out of 5.0

Recent guest reviews

We spent great day 7/11 and we were amazed with the professional ,friendly and polite hotel crew The room Great! Fantastic! Very clean with very attractive view & sweet service , The view excellent and pretty with a lot of green areas Finally thanks to Mr. Patrice he was very helpful to us and try hardly to make us happy

We went for our honeymoon and we loved the gloomy but peaceful quiet ambiance of heritance kandalama. Food was really good and staff was very friendly. Range of the buffet is nice! Architecture of the hotel is brilliant. The way they almost embedded it with the nature is amazing. Be careful with monkey gangs that will pay a visit to your balcony time to time. Its best to keep balcony doors close most of the time. Great place for nature lovers.

I would like to thank all the staff at Heritance Kandalama for their friendly service. We had an absolutely magnificent stay with you and hope to come back in the near future. I want to give special thanks to Sarath Nandasiri and his staff for their invaluable efforts in organising my proposal to my now fiancé. He arranged the venue, the decorations and the amazing seven course meal that we had. He also arranged the rooms all via email communication. I can’t thank him and his team enough for organising such a smooth event. I highly recommend this hotel to anyone. The food and the rooms are beautiful. It’s an experience you will never forget. Once again thank you Sarath and Heritance Hotel Kandalama for all your efforts in making our day so special!!

This was a nice hotel in the sense that the room was as expected the view of the lake lovely the infinity pool was nice what it lacked was atmosphere of any sort, which is not a criticism of the staff or the place in general but honestly apart from the wildlife side of things I felt like I was in an asylum! If you are in to eco hotels and total zen style holiday this would be for you, we only stayed here one night whilst visiting sigiriya and that would have been enough for me. The monkeys around the place are entertaining, don't stay here at all if you don't get on well with bugs.

I had a wonderful time here at Heritance Kandalama. The food was amazing and the staff treated me well The rooms were clean and had a great view! I am very happy with the service provided and I will be back soon to visit this beautiful country!

The Heritance Kandalama is well designed to merge in with the beautiful, lush greenery all around. The view of the lake, the rampant monkeys visiting the room balconies truly make you feel one with nature. The restaurant has a buffet for all meals and quite a wide spread of food. It can get a little chaotic when the hotel is fully booked and unfortunately the wait staff are just not interested in being helpful. No eye contact or welcoming smiles. The front office staff though are warm and helpful. The rooms are poorly lit and a little tired. There was a gentleman playing a flute at sunset near the infinity pool and that was a surreal experience. The review has an extra star purely because of the location and number of stars visible at night. For a city dweller that experience is unparalleled!

The hotel itself is a great place to experience a genuine echo friendly architecture. A tribute to Mr. Jeoffry Bawa for this thoughtful creation. I was amazed and enjoyed every single minute of my stay in this wonderful hotel and their staff, rooms and food are also awesome. can never forget the salubrious climate and the view of the 'kandalama wewa' from my room.

Even within rigid company policies, Reservation Executives does a great job.. Dilinie Rajapakshe you are doing a superb job. Fantastic customer service .. So far so good.. i know the hotel and its food is exceptional since i have been there twice...Very happy....

The location is fabulous. The design of the building merging nature with construction is awesome. The view from the room was breath taking. The walk to and from the diner was always refreshing. The breakfast was good, with a healthy mix of continental and Sri Lankan menu. The employees are very courteous. One feels most welcome here!!

The hotel is known for his excellent work by Jeoffry Bawa. It is amazing to see how he had used the space and the jungle to have natural experience. Eventhough the hotel got nearly 150 rooms (if I’m not mistaken) you don’t feel it until you go to the dining area or reception. The staff is excellent and doing their best undoubtedly. Only negative thing and the biggest concern for me is how the construction badly affected to the insects and other animals. You can see thousands of insects dies everyday. I have heard lot s birds are killed too. Of course the hotel can be named as a “Nature Resort” but not as a “Eco Friendly Hotel”. If you are Nature and Wildlife sensitive person, this is not the right place.

Kandalama Lake front Dambulla

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Matale District, Heritance Kandalama is 5.8 mi (9.4 km) from Dambulla Cave Temple. This 5-star hotel has 152 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an outdoor pool. It's on a lake and also close to Popham's Arboretum.


Dining

Enjoy dining at Kanchana Restaurant, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with breakfast, available for a fee.


Rooms

Heritance Kandalama's 152 air-conditioned rooms provide balconies, refrigerators, and minibars. Guests can expect free WiFi and LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free bottled water, and ceiling fans are other standard amenities.


Property features

Heritance Kandalama features a full-service spa, an outdoor pool, and a fitness center. There's free parking, and an airport shuttle for USD 250 per vehicle roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Panoramic Room

Full 1 | Twin 1 | Sleeps 3

Luxury Room

Full 1 | Twin 1 | Sleeps 3

Deluxe Room

Full 1 | Twin 1 | Sleeps 3

Deluxe Twin Room

Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 3666 reviews