Galway Forest Lodge3.0 out of 5.0
Recent guest reviews
We stayed here for one night on an organised tour. We found the common areas of the hotel to be quite dark and unwelcoming. Location was quiet and a short tuk tuk ride to town. Staff were friendly and helpful. Our room was old and a bit shabby, but large, neat and clean with new carpet. It had a small heater, no fan, no air con, no fridge. The bed was quite hard, but thankfully we saw no evidence of bedbugs and the pillows were comfortable. We didn’t eat here so cannot comment on food.
A bed bug infested place that had eaten up myself and family. There was nothing available at the restaurant which was a la carte and everything was out of stock. So the only thing available was rice, fish, sausage and vegetables. The windows did not lock and security was lacking. The bathroom was full of mold. We proceeded to check out of the hotel at 11PM after being there for eight hours. The hotel is in the middle of no where with absolutely no facilities to use. Walking around the area was risky with the winding roads and vehicles going past. All the lights were off and were turned on when we got there. There was only one other couple staying there. It was like a scene from the movie The Shining. Beware-reconsider before booking.
The rooms seemed alright but some had issues with cleanliness, and we blew all the circuits when we tried to use the room heater. Bathroom is very small but perfectly functional. The restaurant varied from very poor to quite good, it may depend on how many are staying I suspect, and the packed breakfasts were hopeless with stale bread and no fruit except a long past sell by date apple. The music from the local Live Five musicians was good, not too loud and very enjoyable as a background. The hotel is very close to the Galway Island National Park and makes a good base for trips up to Horton Plains NP
I wonder if there is any organization giving stars to hotels in Sri Lanka cause this should have been sued for giving them 4 stars. Its an extremely dirty disgusting place you should definitely avoid. The staff however were really nice and did their best. I feel sorry to give Such a terrible review but for example having stained dirty sheets and mildew in your room is a first class case for the hygiene control organization.
The hotel miss a welcoming and friendly character. The bar is closed because they do not have an alcohol licence. A visible and clear management for the staff fails. There are too many repairs to do. Seen the carpet in my room I concluded that they do not know a vacuum cleaner or do not use it. The towels were wet (of the former guests??)
Not fancy but better maintained than some properties in Sri Lanka. Comfortable room. Furniture was worn. The window was stuck shut. Carpet desperately needed vacuumed. There is a refrigerator and hairdryer in the room. Meals were generally good but sometimes overcooked. There were some language barrier issues with staff. At checkout, they tried to double-charge several in our group for laundry service that was paid for the night before, so perhaps they have some record-keeping issues. Ensure that your hot water tank is turned on when you first enter the room - some rooms it was, others it was not.
Opened in 1989 to great fanfares this hotel has gone downhill ever since and is in need of a facelift, particularly where bedrooms are involved. The ground floor room we stayed in was very dark and dingy with mould on the dirty walls. The bathroom had numerous broken or chipped tiles, an ill fitting toilet seat and no toilet paper holder, stained floor tiles, though I must say the shower was very efficient and provided copious hot water. There were even badly stained moth eared beer mats still in the room which was crying out for a coat of white paint. The carpets throughout the hotel were worn and dirty and general housekeeping needed a good shake up. On the plus side I must say the staff were very pleasant , attentive and helpful and the food for evening meals and breakfast were excellent, well cooked, copious though perhaps reliant too much on European tastes. Good wifi was available in reception. The hotel is a 250/300 rupee tuck tuck ride from town.
Stayed here in late Dec 2016 on a tour with JetWing. Bed bugs came out of the pillows overnight and they were so big we thought they were ticks. Terrifying to wake up to find your blood squished through the bodies of crushed bed bugs onto the sheets in the morning. Bites took 2-3 days to come up - awful bites on our arms, chests and backs - but by then we had problems with our clothes and fabric bags being infested for weeks. Don't stay here. Even if it were clean, which NO part of it is, it's also a terrible location requiring you to take a car or tuktuk into town.
The rooms were pathetic however big.the carpets were torn, clogged drains, and insufficient electrical points making our 1 night stay nightmarish.Though would give credit to the hotel staff for being honest and return my credit card which was left behind.
Checked in here and the staff and management seemed to have read the previous reviews as most highlighted problems have been taken care of. The rooms are dated and could use some upkeep though... it's poya day here so most of the bar and pub facilities are shut down so can't comment on those...
- Free WiFi in public areas
- Onsite dining
- 24-hour front desk
Located in Nuwara Eliya District within 2 miles (3 km) of Pedro Tea Factory, Galway Forest Lodge is within a few miles (5 km) of Galway Forest Reserve. This 52-room, 3-star lodge welcomes guests with conveniences like a restaurant, free newspapers in the lobby, and dry cleaning/laundry services. Victoria Park and Nuwara Eliya Golf Club are also near this Nuwara Eliya lodge.
Enjoy a leisurely bite to eat at Dukes, the lodge's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.
All 52 rooms provide free bottled water, phones, and desks. Guests can expect to find LCD TVs with satellite channels. Free toiletries are also available. Housekeeping is available once per stay.
Galway Forest Lodge features free WiFi in public areas, a meeting room, and free newspapers. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a garden and a TV in a common area.
Reviews from Trip Advisor
30% of guests recommend this hotelTotal of 291 reviews