Bandarawela Hotel3.0 out of 5.0
Recent guest reviews
The Hotel is a colonial bungalow, well preserved and beautifully maintained, In the heart of the City and all shops and eateries are very close to the Hotel, very quite as night, The Breakfast was good value for the money we paid. Good linen, clean rooms, beautiful indoor garden. The resident manager Mr. Shiran, made us more comfortable. Very attentive. he is all over the place taking care of Guests. Thank you Mr. Shiran.
Charming old hotel, very colonial and quirky. Very nice bar for relaxing from the heat and travelling. Rooms were dated but part of its charm. The only disappointment was the evening dinner, nothing drastically wrong but just not as good as the usual standard experienced on our travels in Sri Lanka. Easy walk from the train station.
If you want a great experince, and to try a differrent kind of hotel, this is the place to be. You feel you are back in cononial time, and you get the emotions you never had before in a hotel. Beause the manager and the staff, we kindly was invited! The food was not only taste good, it was also looking good. You feel they want everything perfect. Because we had bad experince with our agent Tui (local agent SpencerAtkins) the hotel gave us the presidental suite. We want to thank all of the staff for the great experince! I hope the photo's give a good impression, but for the feeling you have to be there!
For a hotel that boasts of its existence since the late 19th century, they should really be much better than they are when it comes to services. Specifically, the wait staff (friendly but clueless and seemingly lacking in basic training) and basic organization and communication between the front desk and the massage services offered. N.B. If you order any treatment from them confirm it at least twice and make sure they understand the time and the service you want. The quality of the food at dinner was very good. No air conditioning in bedrooms but ceiling fans work pretty well. It is also clean and the grounds are well maintained. Given the dearth of options for the immediate area you could probably do much worse. But their customer services are lacking and need attention - at least while we were there.
We arrived at the hotel and were upgraded to a beautiful room! The entire experience was charming and felt very colonial.... From delicious food to helpful and smiling staff it was a brilliant one night stop over! You are in the middle of the town so do here quite a lot of traffic but this did not bother us! All in all a delightful stay - thank you very much!
This is a very old hotel, but has been well maintained and is more than capable of serving the modern traveler. It's right in the middle of the busy Bandarawela town, but you would not notice that when you're at the hotel. The colonial "look and feel" has been maintained very well throughout and the place is very quiet and calm. The rooms are not exactly luxurious, but are spacious and clean. We stayed for all three meals, and the food was excellent although there wasn't a very large selection.
This is the oldest hotel i have been into. Nevertheless. Its astonished me with its colonial's charm.the room key. The bed. The furniture. Especially the shower. Its been a good experience for me. The food was good. Service was excellent. Must stay if you are into Bandarela. And plus it have grocery store just opposite the hotel.
This is an old school hotel which established in 19th century. Till it gives historic experience with a great memorable services. There is a variety of food to choose but better if can give more choice for vegetarians as well. The wosh rooms are old style. It fit in to the concept but need ti bit upgrade with moderately.
Best weekend with my family. The hotel was up to its standards, loved the staff over there never received this kind of customer service before. The staff were really friendly and were really helpful special thanks to FOM Mr. Rajapakshe for his guest service and i think one of the best hoteliers ever because i saw him handling many parts of the hotel other than his area of expertise. overall great hotel for a family outing food was nice and the cleanliness was really high. It was an unforgettable experience looking forward for another visit.
A busy weekend my family and I stood at The Hotel Bandarawela for two days. The stay was amazing and we never though the service would be more accurate along with the hotel theme. The staff was very friendly and specially must thank the FOM Mr. Rajapakshe for being such a friendly and a humble man. His passion over the job must be appreciated. In couple of times I saw he was handling all the area of the hotel. Food, and cleanliness were high rate-able. It was an unforgettable stay at the hotel and looking forward to visit another time.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 408 reviews