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La Quinta Inn & Suites Springfield

3.0 out of 5.0

Recent guest reviews

Bathroom was very small for a King Suite, other than that the room was great.

Nice hotel for price and location. Decent breakfast and very large pool.

Rate is reasonable, clean rooms. Breakfast is very average.

Second time there in a year. Staff there is friendly. Our room was a good size like I hoped and very comfortable. We got to use the heated pool, enjoyed that very much. We will most likely stay again, I just wish there was a sauna or some rooms that had a jacuzzi then I'd definitely love one of those suites. If breakfast went until 10:30-11:00 instead of just 10 that would be great too.

I chose this hotel because it was the only one with two queen beds with a pull out couch. We are a family of 5. The staff was fine. The room is dated. Holes in the furniture. Paint pealing and chipping off the doors. The shower head is only about 5'6". I had to squat to wash my hair. Yhe drain backed up and someone elses hair came bubbling out.

Comfort and nice room and hotel stand few miles from downtown Springfield

Easy check in. Friendly staff. Filled my expectations.

Room was nice. Shower was okay but not great. Girl that checked us in barely said 2 words. Would have been nice to at least tell us what time breakfast and check out was so we knew she was alive.

Excellent hotel, clean, friendly staff, accepts dogs, everything perfect except free breakfast not so good, overall no complaints.

The staff was very helpful. When I had a few questions about how things worked in my room, they sent a "troubleshooter" who answered all of them!

Overall, my stay at this hotel was good, but I was worried when I first checked in. When I went to go check in, the woman at the front desk stood there looking off into the distance for a good minute or two without acknowledging I was there. She was not unfriendly, but was by no means friendly or seem appreciative of business. She handed me my room key and told me I was on the fifth floor but didn't give me the room number, I had to ask. The room was a lot smaller than I expected for double room, but there were only two of us so we managed. I would never sleep four people in the room. The beds and pillows were comfortable, more than any other hotel I have ever stayed. As a whole, the room was very clean, but housekeeping came at 9:20 am the day we were due to check out and woke us up. I would stay at the chain again for the right price, but other guests definitely stayed at better locations.

The staff at the desk were friendly and helpful with suggestions of places to eat. Room was clean and very comfortable.

room was very well equipped microwave ,small refrigerator, comfortable king bed,coffee maker breakfast was great,,good coffee and lots of food.

our room was clean had plenty of towels and quite enough you could get a good rest. pool was also clean , we were a little late for breakfast but coffee was hot staff was courtesy would stay again.

Comfortable and clean hotel. We will be back in the area many times in the future and would certainly stay here again. The bed was very comfortable and the room was overall quiet, except that there was a VERY loud person speaking on the phone that could be heard through the locked communicating door next door.

Easy on- easy off from I-90. Difficult check-in left a bad impression. Overall good for the price.

Everything was great no problems.. Close to six flags and the basketball hall of fame.

Room was huge! Bed was super comfortable! Pool was closed, we were looking forward to it. When we called to confirm our reservation it would have been nice for them to let us know.

weekend stay for car show , hotel was a great place to stay , the bar was nice and restaurant up starts great

The location was perfect for our needs. lt would enhance our stay if there was a restaurant at this site. We had difficulty finding a local restaurant for dinner. hotel staff were somewhat helpful . Front desk staff could have been more pleasant

100 Congress Street Springfield MA

Hotel highlights

  • Close to Springfield Armory
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Springfield Armory is within a mile (2 km) of La Quinta Inn & Suites Springfield, and other popular sites like Naismith Memorial Basketball Hall of Fame are within a couple of miles (3 km). This 208-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. Centrally located in Springfield, the hotel is also a short walk from Quadrangle and Springfield Museums.


Dining

Free hot/cold buffet breakfast is served each morning from 6 AM to 10 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

All of La Quinta Inn & Suites Springfield's 208 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

At La Quinta Inn & Suites Springfield, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include 6 meeting rooms, conference space, and a 24-hour business center.

Room options

Executive Room, Refrigerator & Microwave (2 Queen Beds with Sofa bed)

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Refrigerator & Microwave

Queen 2 | Sleeps 4

Executive Room, 1 King Bed with Sofabed, Refrigerator & Microwave

King 1 | Sleeps 4

Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Guest reviews for La Quinta Inn & Suites Springfield

Everyone (18) Couples (10) Business (7) Family (15) Friends (2) Other (1)
4
Everyone

Bathroom was very small for a King Suite, other than that the room was great.

By on Apr 2, 2018

Review comment responded on Apr 2, 2018

Angela, thank you for taking the time to review our property. Your comment is much appreciated. It helps us to improve. We hope that you will return to stay with us in the future. Ms. Lewis Front Office Manager La Quinta Inn &Suites

4
Everyone

Nice hotel for price and location. Decent breakfast and very large pool.

By on Feb 11, 2018

Review comment responded on Feb 13, 2018

Thank you for taking the time to review our property. I am pleased that you have enjoyed your stay. We look forward to seeing you again. Kadian Lewis Front Office Manager

3

business trip

Everyone

Rate is reasonable, clean rooms. Breakfast is very average.

By on Dec 16, 2017

Review comment responded on Dec 18, 2017

Thank you for your taking the time to review our property. I am glad to know that you have had and comfortable stay. We hope to see you again soon. Kadian Lewis Front Office Manager

4

our overall experience

Everyone

Second time there in a year. Staff there is friendly. Our room was a good size like I hoped and very comfortable. We got to use the heated pool, enjoyed that very much. We will most likely stay again, I just wish there was a sauna or some rooms that had a jacuzzi then I'd definitely love one of those suites. If breakfast went until 10:30-11:00 instead of just 10 that would be great too.

By , from MA on Oct 19, 2017

Review comment responded on Oct 27, 2017

Hello Edward, Thanks for your feedback! Its's comments like yours that help us when we are making changes. I’m pleased to hear that you've had such an enjoyable stay at Springfield La Quinta. Our team looks forward to providing you with exceptional service in the future. We’ll see you soon. Sincerely, Front Office Manager La Quinta Inn & Suites

2

time to update.

Everyone

I chose this hotel because it was the only one with two queen beds with a pull out couch. We are a family of 5. The staff was fine. The room is dated. Holes in the furniture. Paint pealing and chipping off the doors. The shower head is only about 5'6". I had to squat to wash my hair. Yhe drain backed up and someone elses hair came bubbling out.

By , from NY on Aug 23, 2017

5
Everyone

Comfort and nice room and hotel stand few miles from downtown Springfield

By on May 17, 2017

4

no complaints

Everyone

Easy check in. Friendly staff. Filled my expectations.

By on May 11, 2017

4
Everyone

Room was nice. Shower was okay but not great. Girl that checked us in barely said 2 words. Would have been nice to at least tell us what time breakfast and check out was so we knew she was alive.

By on Dec 26, 2016

4

great hotel, only thing bad was the free breakfast

Everyone

Excellent hotel, clean, friendly staff, accepts dogs, everything perfect except free breakfast not so good, overall no complaints.

By on Dec 1, 2016

4
Everyone

The staff was very helpful. When I had a few questions about how things worked in my room, they sent a "troubleshooter" who answered all of them!

By , from New York, NY on Nov 23, 2016