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Comfort Suites Southport

2.5 out of 5.0

Recent guest reviews

Great location for golf and beaches, easy to to get to all of the restaurants, I highly recommend this hotel.

The hotel has fine amenities, includin a clean smaller outdoor pool and a clean fitness center. Our room had a leftover, extremely dirty towel that was not taken out before our arrival. When I called downstairs, I didn't feel that our complaint was received well and there was no offer to do anything about it, so the dirty towel that somebody else used remained in our room for 24 hours or so. The lines at the front desk counter were very long due to having only person behind the desk. At various times of the day, we experienced either a very clogged lobby due to lines. Our check-in took like 15min, which is quite a long time at 11pm at night. We went to the front desk one other time with a question, waited about 10min and then just left since the line was very long again. In addition, their breakfast excluded eggs and sausage due to their heating machine being down. Overall... The experience could've been better. The service and comfort should have matched the amenities and been at least average.

Friendly, helpful staff. Good breakfast included. A little out from town.

It was very pleasant. Workers were very polite. Not many choices for breakfast, but it was enough. The room was comfortable and clean.

Friendly staff and great breakfast but room starting to get a little worn and elevator broken for several days so had to use stairs

We were attending a wedding in the area and it was a perfect location. Staff was friendly and we have no major complaints. Disappointed when we added a night to the stay that the rate was considerably higher than original reservations.

The place was nice but the room cleaner was awful. The bed was not made, the pillows were where we left them when we awoke, the carpet was not vacuumed and the bathroom was not cleaned. For the cost, it was a total disappointment.

this was my first trip to southport as i live in raleigh. the hotel staff was very helpful in giving us directions to the local attractions. our room was very clean and we enjoyed our stay.(we both wished it was longer) i would definitely stay again

Great location to anywhere you want to go - convenient, clean and pleasant stay

Nice, relaxing stay. We felt safe.

Hotel is central to everywhere you need to go!

I have stayed in one of the other Hotels in the area and this hotel was compariable.

We were pleasantly surprized by the very comfortable linen and bedding. The comforter felt like down, it was a very cozy queen size bed. My children enjoyed swimming in the pool area. The breakfast the next morning was very good. The waffles were a great idea! The staff were very friendly and helpful. We had a very pleasant stay, and would stay there again.

We were very pleased with the size and spaciousness of our room at the Comfort Suites Southport. With two queen sized beds and a pull out sofa bed there was enough room for my husband and I, as well as our three children. The refrigerator and microwave were worth their weight in gold by allowing us to fix simple meals and snacks and have convenient access to cold beverages. I can't say enough about the helpfulness and attentiveness of the front desk staff. We thoroughly appreciated their thoughtful attention to whatever we needed. A-1 service. Conveniently located to downtown Southport and Oak Island, with several public access beaches being approximately 10 minutes away.

Room options

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Comfort Suites Southport

Couples (5) Business (1) Family (6) Friends (2)
5

great stay

Families

Great location for golf and beaches, easy to to get to all of the restaurants, I highly recommend this hotel.

By on Oct 21, 2014

3

average accomodations, under staffed

GetawayWithFriends

The hotel has fine amenities, includin a clean smaller outdoor pool and a clean fitness center. Our room had a leftover, extremely dirty towel that was not taken out before our arrival. When I called downstairs, I didn't feel that our complaint was received well and there was no offer to do anything about it, so the dirty towel that somebody else used remained in our room for 24 hours or so. The lines at the front desk counter were very long due to having only person behind the desk. At various times of the day, we experienced either a very clogged lobby due to lines. Our check-in took like 15min, which is quite a long time at 11pm at night. We went to the front desk one other time with a question, waited about 10min and then just left since the line was very long again. In addition, their breakfast excluded eggs and sausage due to their heating machine being down. Overall... The experience could've been better. The service and comfort should have matched the amenities and been at least average.

By on Sep 2, 2014

3

southport comfort suites

GetawayWithFriends

Friendly, helpful staff. Good breakfast included. A little out from town.

By on Jun 23, 2014

4

nice getaway

Couples

It was very pleasant. Workers were very polite. Not many choices for breakfast, but it was enough. The room was comfortable and clean.

By on Apr 3, 2014

3

city/beach hotel compromise

Families

Friendly staff and great breakfast but room starting to get a little worn and elevator broken for several days so had to use stairs

By on Jul 29, 2013

4

great location

Families

We were attending a wedding in the area and it was a perfect location. Staff was friendly and we have no major complaints. Disappointed when we added a night to the stay that the rate was considerably higher than original reservations.

By on Apr 1, 2013

2

disappointed in southport

Couples

The place was nice but the room cleaner was awful. The bed was not made, the pillows were where we left them when we awoke, the carpet was not vacuumed and the bathroom was not cleaned. For the cost, it was a total disappointment.

By on Jun 24, 2011

3

nice quiet stay

Couples

this was my first trip to southport as i live in raleigh. the hotel staff was very helpful in giving us directions to the local attractions. our room was very clean and we enjoyed our stay.(we both wished it was longer) i would definitely stay again

By on Apr 17, 2011

4

great location nice stay

Families

Great location to anywhere you want to go - convenient, clean and pleasant stay

By on Jun 22, 2010

5

nice

Couples

Nice, relaxing stay. We felt safe.

By on May 5, 2010