BEST WESTERN Hotel San Jorge3.0 out of 5.0
Recent guest reviews
When we got to the hotel, the two people on duty did not speak or understand English very well, so it was difficult checking in. I know I have some responsibility to learn some basics of the language of a country I am visiting, but reception typically has at least someone on duty that can muddle through.The room was extremely small and the walls were so thin, we could hear all the traffic and sirens as well as people in the room next to us.
This was the best pet-friendly place we've found to spend the night between the Nogales or Laredo border enroute to Mazatlan. It seems as if the entire place has recently been remodeled. The lobby is quite inviting with computer for guests' use and coffee. The pool and grounds are well-groomed and exceptionally clean. We had what was referred to as an executive room. It was compact similar to a European hotel room and offers all the necessary amenities such as very comfy king-bed and good-sized flat screen TV. It does help to have a small command of Spanish since the people in the restaurant (which is very good) have no English.
For a 3 star place this is at the 3 1/2 star level. It is easy to get into, has plenty of parking, the rooms are a decent size and the beds are reasonable comfortable. The breakfast was "free" and that is a good thing because it was average at best. A few pieces of fruit, toast, scrambled eggs and some beans. Nothing to write home about on the taste. But the servers were friendly. We would stay again if in the area but would not make it a place for anything but a quick overnight stay like we did.
Stayed here going North one night, they put me in 139 , room was remodeled.. and not bad.. for the money.. two nights later I stayed again.. room 132 in a another bld... room was kinda remodeled.. new draps and Visual stuff but. same wore out mattress.. and that old hotel smell, will not stay here again.. they had there chance ... two new hotels on both sides of them for a little more $$$
I know, it is in Mexico, but why would Best Western let its name be associated with this hotel? It compares with a roadside motel. We were given a room with twin beds, with no explanation. The room was acceptably clean, no "little shampoos" etc. The desk clerk was gruff, only providing minimal help when asked (we can speak Spanish so it was not a language problem.) Parking was outside the room which was ground-level, good for disabilities. The usual Best Western breakfast was available--but at regular street prices!!, which is not really apparent in their promotion material. In general, it let down the expectations I have when I use Best Western hotels.
We stayed here one night heading north in September on vacation. We were pulling a long utility trailer behind a Jeep Cherokee so we took up a fair amount of space parking and wouldn't fit in the parking spots. The front desk clerk sent the handyman out to assist us in parking in a secure location in front of our room. The room was clean, though a bit small - we saw no bugs and while the bed was the mattress on a cement slab that is so common in Mexico it was comfortable. The bathroom was well equipped with towels, soap and shampoo and was very clean. We had a problem with the remote for the a/c not working and the desk didn't have any spares - said people kept absconding with them - so the handyman came out with me again and turned on the a/c manually and set the temperature to automatic so we didn't need to fuss with it. It was hot and humid when we arrived but the room became comfortable in a matter of moments. Our room was well off the road so it was quiet. The complex was well maintained with respect to pool and gardens and it was all very tranquil. We ate a great steak each in their little restaurant - cooked rare just the way we ordered it - and that with a couple of bottles of ice cold dark beer was just what we wanted after a long day on the road. Then went to bed and had a great sleep. I'd stay here again.
I have gone to this hotel, BEST WESTERN Hotel San Jorge , a couple of times before. Each and every single time, there were minor incidents, which I usually don't give relevance. Each room on this hotel his very different. Some smell like cigarette, some have a broken TV. The rugs seem very, very dirty. In some rooms, you can't control the air conditioner, since you need to tell the gardener to adjust the room temperature for you because they are afraid that you steal the control. Their continental breakfast it is awful. They just give you two slices of toasted bread with butter and a coup of coffee. It is really a disappointment. The girls from the front desk really seem to not enjoy their work, and have a face disgust for you. They look at you like if they hate you or something. Here is the biggest problem I had: The room service. They are continuously disturbing you, and they ask you if you want room service, even though you have a "Do not disturb" sign outside your room. The girls that do the cleaning even attempt to open the door with the do not disturb sign outsude. They ask you if you want room service several times, specially when your checkout time arrives. They even call you several times to your room to ask you if you want room service, just like a stalker would do it. I think they call you for room service very frequently, just to pressure you to check out as soon as possible. It is really kind of harassing, and man, it really makes you to feel like a criminal. The last time I stayed with them, they constantly harassed me on room service [just a cover for forcing me to checkout]. The same person made several calls to ask if i wanted room service, which I answered with a firm "NO" . They even deactivated my room card, even before checkout time was due! On the day of the arrival, I was in a very intimate moment with my wife, and out of the blue, a woman entered the room, just to place towels in the room. SHE DID NOT KNOCKED THE DOOR AT ALL. It was a very embarrassing moment. She stood there like 2-3 minutes, and she didn't even apologized. This is a severe lack of respect, and regard for a customer, yet a human being. My wife panicked, and felt like crap after that. I told not so angrily my complaints to the front desk girl, and she did not even said anything at all. It was like talking to the wall. I told her what happened to me, and that I'm never going to go to their hotel again. I told her that they are just loosing customers with such a bad service. She didn't even apologized at all for their bad service. They don't even have a complaint box and you can't even talk to the manager because he is never there. The people working on this hotel treat you like a criminal, do not respect your privacy, they treat you as if they were making you a BIG favor on letting you stay there. They don't care for their costumers at all. PLEASE DON'T GO TO THIS HOTEL. IT DOES NOT WORTH IT.
This is a motel to avoid. The pictures on their brochure as well as on the web are NOT accurate whatsoever. The rooms are very small and consist of a cold tile floor, hard mattresses on poured cement platforms and a table and chair that weren't nice even when they were new 20 years ago. There were cockroaches in the room and no hot water for our 2-day stay. On the plus side, the grounds are pretty and the air conditioning worked really well. Motel was quiet and well-located. Just down the street is the Hotel Valle Obregon -- a MUCH better choice.
servicio de chek inn muy lento, con el argumento de que el hotel estaba lleno, nos dejaron entrar mas tarde de lo normal, el telefono se descompuso todooooo un dia, aunque fue un tecnico (???),, jamas lo arreglo hasta el dia que partiamos, asi que si deseabamos algo, teniamos que ir hasta la recepcion, la reservacion la hizo una amiga mia, en una habitacion para 4 personas, pero aunque, estaba incluido el desayuno, solo lo hacian efectivo para 2 personas,,?? o sea ,, que porque,, les falto darle el plus ,, señores del Best Wester ,, en lo personal perdieron 3 clientes..
En alguna ocasión me hospedé en ese hotel, vi que le hicieron remodelaciones sin embargo les faltan los detalles de limpieza, me tocó ver un plato que estaba afuera del cuarto de un huésped y ahí estuvo por varias horas, en general es un hotel de estancia corta. Hay un detalle con la pantalla ya que al estar arriba y en una orilla hace que uno no pueda disfrutar de algún momento ver algún programa, la señal del cable en las noches fallaba bastante, el internet es muy lento, me he hospedado en otros hoteles de la cadena Best Western y son muchísimo mejores.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Best Western Plus San Jorge places you within a mile (2 km) of Fatima Church and Los Pioneros Park. This 3-star hotel has 60 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Plaza Tutuli Shopping Center and Tomas Oroz Gaytan Baseball Stadium are also close to this Ciudad Obregon hotel.
Free continental breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
All 60 air-conditioned rooms feature coffee makers, phones, and desks. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers are also available.
Guests of Best Western Plus San Jorge enjoy an outdoor pool, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a garden, and wedding services.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 38 reviews